The whole hotel had a weied smell like body odor. Even our room smelled like body odor, I wouldn’t be surprised if they didn’t actually clean between guests.

The whole hotel had a weied smell like body odor. Even our room smelled like body odor, I wouldn’t be surprised if they didn’t actually clean between guests.

There is NO live person at the front desk. There is NO place to store your luggage. When you check in, they sent you a text with activation code for the door at 3pm and when you check out your access is discontinue at 11am. What we suppose to do with the luggage??? Take it to the beach? “The hotel” looks like a dead building. It was great last year with proper concierge, but this year is a total disaster. No fridge in the room! There is NO ice! It’s summer outside… It’s such a shame that this wonderful property is sooo poorly managed. I would not recommend to stay there.

There is NO live person at the front desk. There is NO place to store your luggage. When you check in, they sent you a text with activation code for the door at 3pm and when you check out your access is discontinue at 11am. What we suppose to do with the luggage??? Take it to the beach? “The hotel” looks like a dead building. It was great last year with proper concierge, but this year is a total disaster. No fridge in the room! There is NO ice! It’s summer outside… It’s such a shame that this wonderful property is sooo poorly managed. I would not recommend to stay there.

Based on your feedback, here is a review for RV Hotels Avenida: "RV Hotels Avenida provided a disappointing experience. Check-in process was a disaster with no on-site staff and unresponsive phone support. Lack of Wi-Fi made getting the check-in code impossible, leading to inconvenience of going to a nearby hotel for assistance. Issues with paying city tax online due to international service resulted in being locked out the following day. We could not get a response for 2 hours. The staff does not respond to WhatsApp texts. The laundry drop off workers called the office for us. Without a solid plan, guests may face challenges. On the bright side, the hotel boasts a convenient location near the beach and restaurants.

Based on your feedback, here is a review for RV Hotels Avenida: "RV Hotels Avenida provided a disappointing experience. Check-in process was a disaster with no on-site staff and unresponsive phone support. Lack of Wi-Fi made getting the check-in code impossible, leading to inconvenience of going to a nearby hotel for assistance. Issues with paying city tax online due to international service resulted in being locked out the following day. We could not get a response for 2 hours. The staff does not respond to WhatsApp texts. The laundry drop off workers called the office for us. Without a solid plan, guests may face challenges. On the bright side, the hotel boasts a convenient location near the beach and restaurants.

The place was clean, good location a block away to everywhere

The place was clean, good location a block away to everywhere