The room was comfortable with great views, the staff were helpful and knowledgeable, and the breakfast room and bar were really nice.

The room was comfortable with great views, the staff were helpful and knowledgeable, and the breakfast room and bar were really nice.

Nice place. Friendly staff. Highly recommendable.

Nice place. Friendly staff. Highly recommendable.

Great location and good views!

Great location and good views!

Chic!

Did not live up to the hype or the high price point. It's a decent hotel but it looks much nicer on images. The area it lies in is fantastic though. It feels that you pay a large premium for a super small pool on the roof top. Some feedback: - Service is very volatile. Some people are very nice while some are quite rude and not service minded at all. - Quality at breakfast varied a lot. The matcha tasted different every day. Some days it was undrinkable. Service level here was generally poor except for one star person. - Swimming pool is quite dirty. - There is no shower functioning at the swimming pool. - Room is okay, but quite worn on some parts. Lacking that extra touch. There is potential for the hotel if some minor things are being fixed.

Did not live up to the hype or the high price point. It's a decent hotel but it looks much nicer on images. The area it lies in is fantastic though. It feels that you pay a large premium for a super small pool on the roof top. Some feedback: - Service is very volatile. Some people are very nice while some are quite rude and not service minded at all. - Quality at breakfast varied a lot. The matcha tasted different every day. Some days it was undrinkable. Service level here was generally poor except for one star person. - Swimming pool is quite dirty. - There is no shower functioning at the swimming pool. - Room is okay, but quite worn on some parts. Lacking that extra touch. There is potential for the hotel if some minor things are being fixed.

Nice hotel. Great pool and bar on the roof. In Soho and close to all shopping, restaurants. Only drawback is that they don’t do valet parking.

Nice hotel. Great pool and bar on the roof. In Soho and close to all shopping, restaurants. Only drawback is that they don’t do valet parking.

Great location, excellent service, clean, restaurants on site, elevators, love this hotel

Great location, excellent service, clean, restaurants on site, elevators, love this hotel

Very attentive staff…easy check in and out. Bright rooms…good food

Very attentive staff…easy check in and out. Bright rooms…good food

Rooms were not maintained well. The bathroom had a lot of grime prior to checking in. Front desk is not any help

Rooms were not maintained well. The bathroom had a lot of grime prior to checking in. Front desk is not any help

Service was essentially non existent. The shower tiles were dirty. I️ could barely handle standing on my tippy toes while showering. They claimed parking with in and out privileges but it was just $10 off/day at a parking garage 2 blocks away with no in and out (and they climbed through the passenger seat when it was time to get our car back bc they squeeze the cars in so tight). I️ will not be staying here again.

Service was essentially non existent. The shower tiles were dirty. I️ could barely handle standing on my tippy toes while showering. They claimed parking with in and out privileges but it was just $10 off/day at a parking garage 2 blocks away with no in and out (and they climbed through the passenger seat when it was time to get our car back bc they squeeze the cars in so tight). I️ will not be staying here again.

Great location, friendly helpful staff and good facilities. Room and bathroom size large for New York. Only issue was noise from street (even on 11th floor), from other rooms and from partygoers on roof terrace (located on 17th floor)!

Great location, friendly helpful staff and good facilities. Room and bathroom size large for New York. Only issue was noise from street (even on 11th floor), from other rooms and from partygoers on roof terrace (located on 17th floor)!

Stayed with my girlfriend and puppy. Our second time at this hotel. Amazing service and pet friendly

Stayed with my girlfriend and puppy. Our second time at this hotel. Amazing service and pet friendly

I wasn’t sure what to expect based on the website. I think their website needs improvement in my opinion. I was very pleased with the amenities of the hotel. It was perfect for what we needed.

The hotel itself was clean and acceptable but the staff were not helpful or welcoming.

I wasn’t sure what to expect based on the website. I think their website needs improvement in my opinion. I was very pleased with the amenities of the hotel. It was perfect for what we needed.

The hotel itself was clean and acceptable but the staff were not helpful or welcoming.

My first stay at this property (about a year ago) was great. This second stay was so-so. Check-in: The process was quick and the gentleman at the front desk was courteous, although he was sick, so it was somewhat off putting considering he didn’t wash his hands/sanitize each time he coughed/ blew his nose before touching the room keys, etc. Room: The room wasn’t properly cleaned when we arrived. There were dirty hand print smudges on the mirror in the bathroom, a huge clump of hair left in the shower, hair on the bathroom floor and even hairs on the towels. The cups in the bathrooms were visibly dirty and I had to call to get them replaced. Not a good start to our stay. The FF&E was considerably beat up, with the finish of the closets peeling off and scratched up. Pros: The bed and pillows were very comfy. Room Size: They advertise the Modern King rooms as 300-315sq ft but our room felt considerably smaller than that. It felt very tight with not much room to unpack and store our bags. Location: The location is awesome, especially if you want to be in SoHo. Easy walking distance to all of the luxury stores, galleries and restaurants. One of the reasons why I booked this property. Cost: Very reasonably priced for the area. Service: was just okay. No one was particularly pleasant or enthusiastic to be working. But I guess that’s kind of the climate today. Also, many of the workers were visibly sick and blowing their noses constantly. Definitely grossed me out.

My first stay at this property (about a year ago) was great. This second stay was so-so. Check-in: The process was quick and the gentleman at the front desk was courteous, although he was sick, so it was somewhat off putting considering he didn’t wash his hands/sanitize each time he coughed/ blew his nose before touching the room keys, etc. Room: The room wasn’t properly cleaned when we arrived. There were dirty hand print smudges on the mirror in the bathroom, a huge clump of hair left in the shower, hair on the bathroom floor and even hairs on the towels. The cups in the bathrooms were visibly dirty and I had to call to get them replaced. Not a good start to our stay. The FF&E was considerably beat up, with the finish of the closets peeling off and scratched up. Pros: The bed and pillows were very comfy. Room Size: They advertise the Modern King rooms as 300-315sq ft but our room felt considerably smaller than that. It felt very tight with not much room to unpack and store our bags. Location: The location is awesome, especially if you want to be in SoHo. Easy walking distance to all of the luxury stores, galleries and restaurants. One of the reasons why I booked this property. Cost: Very reasonably priced for the area. Service: was just okay. No one was particularly pleasant or enthusiastic to be working. But I guess that’s kind of the climate today. Also, many of the workers were visibly sick and blowing their noses constantly. Definitely grossed me out.

Another 4 star up nosed hotel in SoHo. Why is it always 4 star hotels that has this attitude? Great bar on the roof top, to crowded pool area in conjunction. Terrible reception staff with 0 feel or intention to serve. Dirty windows all over the property, boring breakfast, you get the feeling. You will leave feeling you where there for them not the opposite.

Another 4 star up nosed hotel in SoHo. Why is it always 4 star hotels that has this attitude? Great bar on the roof top, to crowded pool area in conjunction. Terrible reception staff with 0 feel or intention to serve. Dirty windows all over the property, boring breakfast, you get the feeling. You will leave feeling you where there for them not the opposite.

Everything was great.