The room was great--really liked the bed comfort, bathroom w/ floor radiant heat, and under bed lighting! The only negative was the room didn't have blackout curtains--a bit too much light for great sleep.

Motel was recently updated, it was great. Interior patio and plants are beautiful.

Good

Disappointed to find the floor not clean, the hotel looking different to the online image and most concerning a $10 'balancing charge' on checkout and a delay return g my deposit. The image of the hotel turns out to be the inside courtyard so no good for identifying it on arrival.

Disappointed to find the floor not clean, the hotel looking different to the online image and most concerning a $10 'balancing charge' on checkout and a delay return g my deposit. The image of the hotel turns out to be the inside courtyard so no good for identifying it on arrival.

Rooms are comfortable and absolutely adorable with the forest-floor design on the floors. We really enjoyed our stay. Nice coffee bar (but coffee whitener, no creamer). About a mile from the heart of Banff where most restaurants are, so walkable. We did not go to the sister hotel for a hot tub and it was all self check-in so we did not see other staff or guests.

Very clean. Good price. Convenient location. Would stay again.

Awkward going to another motel for key access.

Easily accessible.Really appreciated the bus/shuttle passes we received @check-in.

Overall a pretty nice motel. Loved the lighting and cleanliness, perfect. However, it was missing some essential things for the washroom (no conditioner), no slippers, and lack of services available. Location was a little isolating without any help- having to check-in and out from another hotel location was a hassle. Otherwise, it was pretty decent. Not sure if the price was reasonable though, could probably find a cheaper place.

Very convenient for shuttle, the room was cute. Paint needed minor touch up in our room.

Very convenient for shuttle, the room was cute. Paint needed minor touch up in our room.

Rooms were lovely and clean and that’s all that matters but it’s in a less appealing little area. But once you got inside your room it was good!

Rooms were lovely and clean and that’s all that matters but it’s in a less appealing little area. But once you got inside your room it was good!

Easy self check-in. Room is big and clean. Microwave, small fridge and electrical kettle are very convenient for the travelers.

The motel while clean needed some maintenance, toilet was loose from the seal as well as seat, shower slow to drain seemed clogged. Housekeeping did the very minimum to service the room. Overall for the price not worth it.

The motel while clean needed some maintenance, toilet was loose from the seal as well as seat, shower slow to drain seemed clogged. Housekeeping did the very minimum to service the room. Overall for the price not worth it.

Easy self check-in. Room is big and clean. Microwave, small fridge and electrical kettle are very convenient for the travelers.

The entire stay was wonderful. Loved it all.

The entire stay was wonderful. Loved it all.

Comfortable stay. Short walk into town centre or can take free shuttle bus. Parking was free and pretty easy at the property. Also can use pool facilities at the sister Caribou hotel which is very nice. Would be happy to stay here again.

Comfortable stay. Short walk into town centre or can take free shuttle bus. Parking was free and pretty easy at the property. Also can use pool facilities at the sister Caribou hotel which is very nice. Would be happy to stay here again.

Large pretty room with equipments. Many places for your car next to the motel. You can go by walk in the center of banff. Gas station just next to the building. It's the caribou lodge just few minutes far which does the check-in. The restaurant inside, the keg, was delicious (but a bit expensive for some people, however trip in national park area is globally not cheap).

Large pretty room with equipments. Many places for your car next to the motel. You can go by walk in the center of banff. Gas station just next to the building. It's the caribou lodge just few minutes far which does the check-in. The restaurant inside, the keg, was delicious (but a bit expensive for some people, however trip in national park area is globally not cheap).

Spacious room but found some hair in bed and on some pillows in both beds. Dingy pillow cases. Inconvenient to check in (had to go to another hotel just to check in) especially when we arrived late in dark. For some reason, the room key didn’t work the next day but one of the housekeepers opened the room for us. Called the front office to ask for assistance with the room key but the staff never bothered to knock on the door to check. After waiting an hour, I called the front desk and was told that the staff returned to the other hotel because we were not standing outside. Since we were planning to check out next day, we just stayed in our room. I did not want to wait for the staff to return.

Spacious room but found some hair in bed and on some pillows in both beds. Dingy pillow cases. Inconvenient to check in (had to go to another hotel just to check in) especially when we arrived late in dark. For some reason, the room key didn’t work the next day but one of the housekeepers opened the room for us. Called the front office to ask for assistance with the room key but the staff never bothered to knock on the door to check. After waiting an hour, I called the front desk and was told that the staff returned to the other hotel because we were not standing outside. Since we were planning to check out next day, we just stayed in our room. I did not want to wait for the staff to return.

Good.

Good.

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X

Loved how safe it felt as it was my first time out of the country alone!

Loved how safe it felt as it was my first time out of the country alone!