It was very close to Universal Studios, the buffet food was delicious, the staff was friendly, the room was clean, and the bathroom and shower water were especially good. There was a convenience store right below the hotel, so it was very convenient.

Great hotel and convenient to universal studios

It was in the perfect location for universal studios! And a gorgeous hotel overall

Such a great hotel! 5 stars! Convenience of the trains and taxi's are right outside the hotel. If you're going to USJ you can re enter the park same day with proof of hotel stay and ticket purchase for that day. Lots of shipping and food options. Staff is so helpful and friendly.

The staff members were helpful and nice.

Had extra charge on my 9 year daughter for so called my mistake as I input my daughter age with zero, how can I get that happened!

Excellent hotel, clean and quiet. Room was comfortable for four beds. Overlooked Universal Studios Japan but had no noise inside room. Front door was right outside the park. Lots of restaurants, shops, etc, also right outside hotel. JR station is a two minute walk away. Would highly recommend staying here for USJ.

I booked “luxury” this was about 2 stars, bathroom was clean but room looked like it was thrown together when designed, dirty old couch, old TV not in LOS of beds, beds felt cheap.

I booked “luxury” this was about 2 stars, bathroom was clean but room looked like it was thrown together when designed, dirty old couch, old TV not in LOS of beds, beds felt cheap.

Nice place to stay

Nice place to stay

Very good

Very good

so close to park entrance

so close to park entrance

The time theme was something else

The time theme was something else

The view was breathtaking! Late check out was a lifesaver!

The view was breathtaking! Late check out was a lifesaver!

Nice room

Nice room

This is one of the best hotel for USJ.

This is one of the best hotel for USJ.

Thanks to the friendly staff for their kind service. It’s convenient to stay here. The room was tidy and comfortable.

Thanks to the friendly staff for their kind service. It’s convenient to stay here. The room was tidy and comfortable.

This hotel helped us to upgrade our experience for Universal Studio Japan. Hotel is located right outside the park entrance and decorated with great American theme. If you’re lucky enough to stay on the higher level of the hotel, you have a great view over the park.Three main restaurants within the hotel and the best part is that they have laundry machine on every single floor.

This hotel helped us to upgrade our experience for Universal Studio Japan. Hotel is located right outside the park entrance and decorated with great American theme. If you’re lucky enough to stay on the higher level of the hotel, you have a great view over the park.Three main restaurants within the hotel and the best part is that they have laundry machine on every single floor.

The location was perfect and the staff was excellent.

The location was perfect and the staff was excellent.

Steps away from Universal gate, lots of shopping and dining options, pharmacy steps away

Steps away from Universal gate, lots of shopping and dining options, pharmacy steps away

Wifi did not work well. Number of staff is not sufficient, such that there is a long line for check-in, long line for breakfast, etc. No water provided in room, and have to go to their water dispenser for water. I was out during day time, and when I'm back, room was cleaned, but the medicine (un-opened) I left on the table was also gone. On the good side, it is next to the train station, and next to USJ. Lawson is at the 1st floor, but very crowded. Plenty of restaurants in the surroundings, but on the expensive side (comparing to the food quality).