Great position overlooking the Lake. Excellent pizzas just 50m away.

Great position overlooking the Lake. Excellent pizzas just 50m away.

If you check the 5 star reviews here some have unrelated pictures or are made by people who only give 5 star reviews. These are made by paid review farms to artificially boost the star rating. Sadly, I was duped and booked this place for my family through Expedia for a non-refundable rate. Firstly, it's not located where Google maps has it. It's located behind the Fiorista Adda (towards the lake). The receptionist was nice enough to contact us on Whatsapp and stay in touch with us until we arrived. The room was pretty big with high ceilings but had very odd decor. The lights were dingy and dark. The shower had no curtain and was open to the entire large bathroom. There was no toilet paper holder, just a small black stool as a makeshift holder. The flush buttons were broken and I figured out it was the small metal button at the bottom near the bidet. There was a weird textured styrofoam tile in various places and mismatched wall designs. The biggest problem was, after my wife showered, the hot water ran out while my son was showering and he had to finish in freezing cold water. The electric hot water heater and tank was in the bathroom and made a very loud rumbling that was extremely irritating that can be heard on the queen bed outside. We waited for a while and there was no hot water. Nobody could help because it was past 8:30pm. Also the wifi was very spotty. My sons didn't sleep well on the sofa beds because the mattresses were too thin. Overall, disappointing! Don't book!

If you check the 5 star reviews here some have unrelated pictures or are made by people who only give 5 star reviews. These are made by paid review farms to artificially boost the star rating. Sadly, I was duped and booked this place for my family through Expedia for a non-refundable rate. Firstly, it's not located where Google maps has it. It's located behind the Fiorista Adda (towards the lake). The receptionist was nice enough to contact us on Whatsapp and stay in touch with us until we arrived. The room was pretty big with high ceilings but had very odd decor. The lights were dingy and dark. The shower had no curtain and was open to the entire large bathroom. There was no toilet paper holder, just a small black stool as a makeshift holder. The flush buttons were broken and I figured out it was the small metal button at the bottom near the bidet. There was a weird textured styrofoam tile in various places and mismatched wall designs. The biggest problem was, after my wife showered, the hot water ran out while my son was showering and he had to finish in freezing cold water. The electric hot water heater and tank was in the bathroom and made a very loud rumbling that was extremely irritating that can be heard on the queen bed outside. We waited for a while and there was no hot water. Nobody could help because it was past 8:30pm. Also the wifi was very spotty. My sons didn't sleep well on the sofa beds because the mattresses were too thin. Overall, disappointing! Don't book!

Beds are a nightmare

Beds are a nightmare