We showed up after a 6 hour drive only to a kiosk you have to use after 2pm!!!! Very rude and unhelpful woman working the kiosk. I was in tears, it was my daughters wedding weekend. I had reservations for 3 rooms for 2 nights through Hotels.com ( never booking on here ever again) A lot of family was staying there. The next morning, I have to say the women working on site helped and got me the rooms we needed. A big thanks to her!!! But also, my credit card was charged for NO SHOW!!! She took the charge off and comped my one room, that im grateful for. It was an experience!!! Thankfully it was resolved, but watch your credit card using any third party site. Good luck with anyone staying there. Bathroom in 211 was gross ! Plus the doorknob was shaking like it was fallin off Nasty place in same parking lot as a bar. People yelling in the parking lot all night I wished i would've booked best Western.

We showed up after a 6 hour drive only to a kiosk you have to use after 2pm!!!! Very rude and unhelpful woman working the kiosk. I was in tears, it was my daughters wedding weekend. I had reservations for 3 rooms for 2 nights through Hotels.com ( never booking on here ever again) A lot of family was staying there. The next morning, I have to say the women working on site helped and got me the rooms we needed. A big thanks to her!!! But also, my credit card was charged for NO SHOW!!! She took the charge off and comped my one room, that im grateful for. It was an experience!!! Thankfully it was resolved, but watch your credit card using any third party site. Good luck with anyone staying there. Bathroom in 211 was gross ! Plus the doorknob was shaking like it was fallin off Nasty place in same parking lot as a bar. People yelling in the parking lot all night I wished i would've booked best Western.

Disgusting. There were two garbage cans right out front of our door, swarming with bees and flies. When we opened the door, there were more flies swarming inside as well as fruit flies hovering over all the walls. The room reeked of cigarette smoke, even though it says no smoking. The shower floor was so corroded and disgusting, I would not step in there barefoot. The air-conditioning unit was rusting and hanging by a thread off the wall. Upon close review, there were strange little black and red stains on the sheets. After being there for only two hours, we decided we couldn’t sleep safely or soundly and checked out. The only positive thing was the very kind female manager on duty.

Disgusting. There were two garbage cans right out front of our door, swarming with bees and flies. When we opened the door, there were more flies swarming inside as well as fruit flies hovering over all the walls. The room reeked of cigarette smoke, even though it says no smoking. The shower floor was so corroded and disgusting, I would not step in there barefoot. The air-conditioning unit was rusting and hanging by a thread off the wall. Upon close review, there were strange little black and red stains on the sheets. After being there for only two hours, we decided we couldn’t sleep safely or soundly and checked out. The only positive thing was the very kind female manager on duty.

There is only a person there till 2pm, so when we arrived we had to check in with a kiosk. Strangest thing. We touched the screen and a person came on to print us a room key. She then told us to get towels and sheets behind the divider if we wanted more. The room had an odor of stale cigarette smoke, even though the rooms are non smoking. The room is very minimal, a small fridge, one chair,bed, and microwave. Make sure to bring your own toiletries because you get a 1/2 dollar size soap and a very small bottle of shampoo, no Kleenex . The walls are very thin, we were on the bottom and could hear everything from above us, make sure to take a sound machine to try and cover the noise. No coffee maker. The motel seemed like it was a rent by the hour. Would not stay there again. The only reason we booked it is because we thought it was close to Halloween town, but instead it was 5-10 minutes drive away.

There is only a person there till 2pm, so when we arrived we had to check in with a kiosk. Strangest thing. We touched the screen and a person came on to print us a room key. She then told us to get towels and sheets behind the divider if we wanted more. The room had an odor of stale cigarette smoke, even though the rooms are non smoking. The room is very minimal, a small fridge, one chair,bed, and microwave. Make sure to bring your own toiletries because you get a 1/2 dollar size soap and a very small bottle of shampoo, no Kleenex . The walls are very thin, we were on the bottom and could hear everything from above us, make sure to take a sound machine to try and cover the noise. No coffee maker. The motel seemed like it was a rent by the hour. Would not stay there again. The only reason we booked it is because we thought it was close to Halloween town, but instead it was 5-10 minutes drive away.

Booked a king premium room with Kitchenette. Got to the motel and they gave us a queen bed. I let the manager know I booked a king. She was extremely rude. She said she has permanent residents in all the king kitchenette room suites and that this is a problem every year during Halloweentown. I asked for a discounted rate due to not getting what I booked. She said she was unable to help me. I asked why I wasn’t notified so I could plan accordingly between sleeping arrangements and food brought. She rudely said that it wasn’t her problem. This is the second time I’ve stayed. Hoped that it was a 1x thing and it was not.

Booked a king premium room with Kitchenette. Got to the motel and they gave us a queen bed. I let the manager know I booked a king. She was extremely rude. She said she has permanent residents in all the king kitchenette room suites and that this is a problem every year during Halloweentown. I asked for a discounted rate due to not getting what I booked. She said she was unable to help me. I asked why I wasn’t notified so I could plan accordingly between sleeping arrangements and food brought. She rudely said that it wasn’t her problem. This is the second time I’ve stayed. Hoped that it was a 1x thing and it was not.