Really nice location. Splendid Terrance with a nice view. Close to shops and resuturant. Clean and personnel always available. Variety of the Breakfast could be improved

Already replied 19/05/24

Already replied 19/05/24

Good location and good hotel. OK breakfast.

Good location and good hotel. OK breakfast.

The stay at Aloe Canteras was fine. Very friendly service. Breakfast was fantastic. Would chose it again.

The stay at Aloe Canteras was fine. Very friendly service. Breakfast was fantastic. Would chose it again.

Great hotel in perfect location to enjoy the beach. Really good shower in the bathroom. Many options nearby for eating and drinking. Quiet during the night. The hotels.com listing states there is a pool. There isn't one. The rooftop bar of the hotel is lovely with very reasonable prices.

Great hotel in perfect location to enjoy the beach. Really good shower in the bathroom. Many options nearby for eating and drinking. Quiet during the night. The hotels.com listing states there is a pool. There isn't one. The rooftop bar of the hotel is lovely with very reasonable prices.

View to the left fine in front terrible. Only one elevator , after a long day we came home and it did NOT work. We stayed in the 7.floor! O.k. a drink on the house was offered. Frendly staff. But we would never again book this suite 703 because next tu us was a part of the rooftop bar and there was smoking allowed. Smoking should only be allowed on the 8. floor

View to the left fine in front terrible. Only one elevator , after a long day we came home and it did NOT work. We stayed in the 7.floor! O.k. a drink on the house was offered. Frendly staff. But we would never again book this suite 703 because next tu us was a part of the rooftop bar and there was smoking allowed. Smoking should only be allowed on the 8. floor

It's position was very centralised, would recommend

It's position was very centralised, would recommend

Extremely helpful staff

Extremely helpful staff

It’s 3 star! Reading some of the reviews you’d think people mistakenly thought they’d booked 6 star. It is a a lovely clean, friendly place to stay in a good location. Bed was huge, shower was very good. The only fault I could find was no kettle in the room. Highly recommend this hotel.

It’s 3 star! Reading some of the reviews you’d think people mistakenly thought they’d booked 6 star. It is a a lovely clean, friendly place to stay in a good location. Bed was huge, shower was very good. The only fault I could find was no kettle in the room. Highly recommend this hotel.

Nice clean modern hotel with friendly staff. Very good for price, would stay again. Not sure about the window between bedroom area and bathroom though, zero privacy if you want it

Nice clean modern hotel with friendly staff. Very good for price, would stay again. Not sure about the window between bedroom area and bathroom though, zero privacy if you want it

It was a very pleasant stay! Location, staff, cleanliness, beds, breakfast etc. were great! Very happy!

It was a very pleasant stay! Location, staff, cleanliness, beds, breakfast etc. were great! Very happy!

Perfect location. Friendly staff.

Perfect location. Friendly staff.

Amazing hotel in Las Palmas!! We will be back

Amazing hotel in Las Palmas!! We will be back

This hotel had things that I booked for that were not available. No smoking section, even in the open rooftop bar. No working hot tub. Good location.

This hotel had things that I booked for that were not available. No smoking section, even in the open rooftop bar. No working hot tub. Good location.

The staff are very friendly and accommodating. The only issue I have is the cleaning staff never replaced the toilet paper, body wash or lotion when low/empty. I had to ask for them.Breakfast was good; had fruit and fresh croissants, etc.

Nice hotel just by the beach. Everything new. Balcony. Friendly staff.

Each of these issues lost them points. Sewer smell from bathroom drains. Glass door in bathroom let in light from window. Maids made an incredible racket. Stairs on side of bedroom walls are used by them. Plus they were always dragging who knows what on floors above me. All morning long. Noise from lobby pervaded other floors. No heat. Dank room. Charged for safe. Hot water not very hot. And the worst disappointment was they didnt do anything about my complaints though informed of them. On the positive side, the rooms were updated and sun terrace was nice. Shuttle is just them ordering you a taxi. It was cheaper than hailing a metered cab. Only one side of hotel has ocean views. So be careful if you book a balcony room. You may be looking at a building.

Each of these issues lost them points. Sewer smell from bathroom drains. Glass door in bathroom let in light from window. Maids made an incredible racket. Stairs on side of bedroom walls are used by them. Plus they were always dragging who knows what on floors above me. All morning long. Noise from lobby pervaded other floors. No heat. Dank room. Charged for safe. Hot water not very hot. And the worst disappointment was they didnt do anything about my complaints though informed of them. On the positive side, the rooms were updated and sun terrace was nice. Shuttle is just them ordering you a taxi. It was cheaper than hailing a metered cab. Only one side of hotel has ocean views. So be careful if you book a balcony room. You may be looking at a building.

Strong sewage smell in the room. Tried opening the windows/glass doors, opening entry door, turned off a/c thinking it might be due to the a/c vent. No solution offered by the hotel/ desk to alleviate problem. Emailed the manager about this complaint and still no response for almost a week now. One good thing, breakfast buffet is good with interesting food choices.