Many thanks Edward for your professionalism and outstanding service ! Olfat zekry and Nabil makram

PLEASE AVOID! I booked a junior suite and was shown to what can only be described as a mouldy shed called the Annex. It stank of damp, mould and as if something had died. The floor was wet and the windows were taped up. After seeing the shed, I told the receptionist that I not pay for this room, I had paid for the Suite. I was then told that someone had already been checked into that room, that all other rooms were full and that I had to sleep in the shed - despite my booking AND payment confirmed for the Suite months before. After a lot of back and forth, the manager offered me a E50 refund - not even a third of the price I paid originally. I had to find elsewhere to sleep that night, as the ‘room’ was not fit for use. It was disgusting. The hotel itself, as well as the shed at the end of the garden, is run down, old and not maintained. I am honestly appalled. AVOID AVOID AVOID!

PLEASE AVOID! I booked a junior suite and was shown to what can only be described as a mouldy shed called the Annex. It stank of damp, mould and as if something had died. The floor was wet and the windows were taped up. After seeing the shed, I told the receptionist that I not pay for this room, I had paid for the Suite. I was then told that someone had already been checked into that room, that all other rooms were full and that I had to sleep in the shed - despite my booking AND payment confirmed for the Suite months before. After a lot of back and forth, the manager offered me a E50 refund - not even a third of the price I paid originally. I had to find elsewhere to sleep that night, as the ‘room’ was not fit for use. It was disgusting. The hotel itself, as well as the shed at the end of the garden, is run down, old and not maintained. I am honestly appalled. AVOID AVOID AVOID!

The Villa is simply beautiful. The view of Lake Garda is amazing, It can be see from the pool to the breakfast Terrace. The staff is very friendly and hospitable. Definitely recommend it!

The Villa is simply beautiful. The view of Lake Garda is amazing, It can be see from the pool to the breakfast Terrace. The staff is very friendly and hospitable. Definitely recommend it!

Great property, quiet, incredible staff, and the room view of the lake was amazing.

Great property, quiet, incredible staff, and the room view of the lake was amazing.

Spacious room with balcony over lake shore. The rich breakfast and very friendly services let us stay very comfortable and joyful.