Great location, lot of construction going on in town.

Great location, lot of construction going on in town.

No one really seemed to care about our stay, except a young guy and girl working in the restaurant. The refrigerator was broken and there were towels missing in the room. One bed wasn’t even ready.

No one really seemed to care about our stay, except a young guy and girl working in the restaurant. The refrigerator was broken and there were towels missing in the room. One bed wasn’t even ready.

This hotel deserves 5 stars, but they don't have an outdoor pool. Probably the best hotel overall my family has ever stayed at. The food was absolutely amazing! Fresh every time, and had a wide variety. The spa was exceptional! There's also little indoor daycare/playground for kids for the rainy days. Definately coming back!

This hotel deserves 5 stars, but they don't have an outdoor pool. Probably the best hotel overall my family has ever stayed at. The food was absolutely amazing! Fresh every time, and had a wide variety. The spa was exceptional! There's also little indoor daycare/playground for kids for the rainy days. Definately coming back!

Great experience

Great experience

Nice hotel in the center of Zlatibor!

Nice hotel in the center of Zlatibor!

Excellent place, very nice people.

Excellent place, very nice people.

You can feel smell in all hotel. Also in the bathroom is smell.The service is very very bad. You are wait for half hour for drinks. Very bad experience. This is first time and last time in this hotel.

You can feel smell in all hotel. Also in the bathroom is smell.The service is very very bad. You are wait for half hour for drinks. Very bad experience. This is first time and last time in this hotel.

Not very well maintained! Room and bathroom were not clean. Bathroom had hair all over the place left from previous guests. They don’t have conditioner for hair!!!

Not very well maintained! Room and bathroom were not clean. Bathroom had hair all over the place left from previous guests. They don’t have conditioner for hair!!!

The staff in the Pansion restaurant did nothing by those who did not use bandages when they also came up to pick up more food, a lot of noise from children, but generally a good hotel, but also no more, the room on our stay was very worn, and no hot water in the sink, only in the shower

The staff in the Pansion restaurant did nothing by those who did not use bandages when they also came up to pick up more food, a lot of noise from children, but generally a good hotel, but also no more, the room on our stay was very worn, and no hot water in the sink, only in the shower

Sauna and breakfast was wonderful.

Sauna and breakfast was wonderful.

Great service, food and spa

Great service, food and spa

The hotel only good things are: it location in the center next to shops and restaurants and rich breakfast. We got dirty room with bugs. Then the change our room for 2 twin bad. The maintenance is very poor. Carpets are dirty and the room smells funny.the heated pool was cold. This one - NOT value for money.

The hotel only good things are: it location in the center next to shops and restaurants and rich breakfast. We got dirty room with bugs. Then the change our room for 2 twin bad. The maintenance is very poor. Carpets are dirty and the room smells funny.the heated pool was cold. This one - NOT value for money.

The stay at the hotel was good. The entire town was under construction at the time, however, including the street directly in front of the hotel, which was removed without notice on the first day of our stay. But we enjoyed it.

The stay at the hotel was good. The entire town was under construction at the time, however, including the street directly in front of the hotel, which was removed without notice on the first day of our stay. But we enjoyed it.

Staff is amazing, ready to help, hotel's condition is outdated and is screaming for update. We did not like that part of the hotel is still smoking part and that Lada bar is smoking as well. Smoking inside the building is big NO NO everywhere in western countries and it has to be introduced in Serbia urgently. Wellness center needs to fix hot tub's jets and to advertise "unknown" temperatures in tubs and pool as it claims 29 deg C in pool but it is for sure 5-6 degrees lower and there is no chance that hot tub has 34 deg C, more like 28 or so. Also, you can not keep window open in the room during the night as there are so many street dogs around that bark whole night and you can not sleep, this is not the hotel's issue but someone from there needs to talk with city staff about this problem.

Staff is amazing, ready to help, hotel's condition is outdated and is screaming for update. We did not like that part of the hotel is still smoking part and that Lada bar is smoking as well. Smoking inside the building is big NO NO everywhere in western countries and it has to be introduced in Serbia urgently. Wellness center needs to fix hot tub's jets and to advertise "unknown" temperatures in tubs and pool as it claims 29 deg C in pool but it is for sure 5-6 degrees lower and there is no chance that hot tub has 34 deg C, more like 28 or so. Also, you can not keep window open in the room during the night as there are so many street dogs around that bark whole night and you can not sleep, this is not the hotel's issue but someone from there needs to talk with city staff about this problem.

Hotel overall was really nice, modern and comfy! The weather was cold, I’ve been driving for hours so I finally decided to get a room at this hotel since it had a really nice spa picture on the road in a billboard and a pictores online looked nice! I booked, got there, checked in and relaxed, used the spa....while I was excited for the jacuzzi the water was not hot and sauna was no where at a high temperature. So therefore I did not feel relaxed! This hotel will not give you the relaxation satisfaction you need if you feel like RELAXING and eating from a 5-7 hour drive! Not hot water only COLD! Don’t stay here if all you want is to use the spa! Not worth it.

Beautiful hotel and nice professionall stuff

Beautiful hotel and nice professionall stuff

We stayed in a superior room. The size was excellent. The room was clean like it had been cleaned by teenagers after a party. Clean on the surface but with stains on sofa, floor and pillows. The room was non smoking (one always needs to make sure in Serbia). The wellness center was well visited. Book treatments in advance. The pool was full of children before six. Avoid it at all cost before that unless you like loud children that are not told to follow the few simple rules the hotel have for visitors. The bar in the wellness center had a nice selection of juices and teas. Breakfast was nice with a good selection of local foods. Especially if you have a sweet tooth.