Hotel is in a central location and most of the stores, bars, restaurants and nightlife are within reasonable walking distance. Staff usually helpful and friendly, but sometimes staff at breakfast were not. Breakfast was ok, but not great, but I persevered as it was included. Nice room, but thin walls, I could hear persons in corridor and rooms next door. On one occasion I could even hear the person in the room next door getting a massage (fortunately just a regular massage!). The door handle on ensuite bathroom door came off completely while I was inside and I was momentarily trapped, not being able to open the door. I had to shove the handle forcibly back on and was fortunately able to get the door open. The one time I requested a room clean, housekeeping threw out the hand soap and didn’t replace. They also didn’t replace shower gel or toilet paper. The rubbish bin in the corridor was not emptied for several days. I asked housekeeping to empty it and they did not. It was only emptied after speaking with front desk staff.

Hotel is in a central location and most of the stores, bars, restaurants and nightlife are within reasonable walking distance. Staff usually helpful and friendly, but sometimes staff at breakfast were not. Breakfast was ok, but not great, but I persevered as it was included. Nice room, but thin walls, I could hear persons in corridor and rooms next door. On one occasion I could even hear the person in the room next door getting a massage (fortunately just a regular massage!). The door handle on ensuite bathroom door came off completely while I was inside and I was momentarily trapped, not being able to open the door. I had to shove the handle forcibly back on and was fortunately able to get the door open. The one time I requested a room clean, housekeeping threw out the hand soap and didn’t replace. They also didn’t replace shower gel or toilet paper. The rubbish bin in the corridor was not emptied for several days. I asked housekeeping to empty it and they did not. It was only emptied after speaking with front desk staff.

Very nice staff and location is close to everything great place

Very nice staff and location is close to everything great place

The staff was very helpful and friendly.

The staff was very helpful and friendly.

Rooms have no refrigerators and microwaves.

Rooms have no refrigerators and microwaves.

Good hotel with walkable areas

Good hotel with walkable areas

Excellent for the price

Excellent for the price

Price

Price

The property and the staff were great. The menu for the free breakfast was horrible. No real choices.

The property and the staff were great. The menu for the free breakfast was horrible. No real choices.

I've stayed at Henia twice now, and it has become my first choice among the many options in Dumaguete. The staff are friendly, and helpful. And, the rooms have many features that I like.

I've stayed at Henia twice now, and it has become my first choice among the many options in Dumaguete. The staff are friendly, and helpful. And, the rooms have many features that I like.

Amazing staff…always helpful!

Amazing staff…always helpful!

Nice, comfortable and contemporary.

Nice, comfortable and contemporary.

An older style refurbished large room with a corner glass enclosure of wc and shower (408). A large room with hanging space and useful desk. A comfortable bed that I feel was not fully changed before my occupation, but was swiftly corrected. Good aircon. No outside view as window opens to service shaft? Due to thin walls and city location can be noisy. Easy check in/ departure with helpful staff.

We traveled with family. We had two queen sized beds and the room was relively quiet considering it was in the city near Rizal blvd. All the workers were courteous and kind. They took our laundry to be cleaned and booked taxis for us when we asked. Traveling with toddlers is difficult, but they made it easy.

We traveled with family. We had two queen sized beds and the room was relively quiet considering it was in the city near Rizal blvd. All the workers were courteous and kind. They took our laundry to be cleaned and booked taxis for us when we asked. Traveling with toddlers is difficult, but they made it easy.

Was sufficient for a night before catching a ferry the next morning. Staff were nice though facilities are starting to become worn.

Was sufficient for a night before catching a ferry the next morning. Staff were nice though facilities are starting to become worn.

No bottled water in rooms, May I suggest that the hotel install a water cooler within lobby area ? Drinking Water is extremely important!

No bottled water in rooms, May I suggest that the hotel install a water cooler within lobby area ? Drinking Water is extremely important!

I stayed for 4 nights. Comfortable room and friendly staff. I would like to stay here again if I come to Dumaguete. However, breakfast is monotonous. I want a little more change.

I stayed for 4 nights. Comfortable room and friendly staff. I would like to stay here again if I come to Dumaguete. However, breakfast is monotonous. I want a little more change.

The air conditioner had no remote control and needed to be turned on manually, and the room had no hairdryer, which the receptionist said had been borrowed. The balcony faced the noisy street and was barely quiet until 10pm. The water in the hallway was empty for two days and no one replaced it. There were black stains on the sheets. All in all, I was disappointed with the experience.