Clean for the most part, hotel not in the greatest area but it’s clear they taken precautions for that. Beds are good and AC worked well

Clean for the most part, hotel not in the greatest area but it’s clear they taken precautions for that. Beds are good and AC worked well

it was a mixed bag. the slightest noise offended other residents. staff was non-existent most times. did not get service request

it was a mixed bag. the slightest noise offended other residents. staff was non-existent most times. did not get service request

The front desk person was very nice and understanding! The room for the price was ok! My concern was as soon as I walked in. Heavy scent of pine in the halls and in my room, I mean lingering I didn’t like. I had room number 4 the bed to sit on the edges very, very hard forget laying in bed very uncomfortable for me. The noise, from the people walking over head, I can hear every time the front door was open and close, the train,cars motorcycles riding by.that was the first night. The second night was a bday party on the street the speaking playing music was outside my window. and I had to wait until it was over to rest. I ended up checking out at 3:30am I got tired of tossing and turning. I did report my concerns and the young lady understood and did what she could. She said,she spoke to the people throwing the party. I doubt it I would stay there again. It WAS convenient for what I had going on..

The front desk person was very nice and understanding! The room for the price was ok! My concern was as soon as I walked in. Heavy scent of pine in the halls and in my room, I mean lingering I didn’t like. I had room number 4 the bed to sit on the edges very, very hard forget laying in bed very uncomfortable for me. The noise, from the people walking over head, I can hear every time the front door was open and close, the train,cars motorcycles riding by.that was the first night. The second night was a bday party on the street the speaking playing music was outside my window. and I had to wait until it was over to rest. I ended up checking out at 3:30am I got tired of tossing and turning. I did report my concerns and the young lady understood and did what she could. She said,she spoke to the people throwing the party. I doubt it I would stay there again. It WAS convenient for what I had going on..

Property was up-kept. Recently renovated but flooring was a very cheap laminate. Not a very safe area if traveling early or late at night. If you are unfamiliar with Harlem/Bronx do not stay there.

Property was up-kept. Recently renovated but flooring was a very cheap laminate. Not a very safe area if traveling early or late at night. If you are unfamiliar with Harlem/Bronx do not stay there.

The rate, and the location with it’s proximity to the subway was great. The room was nice. I might stay again. I arrived early and was aware that early check in may not be available. However, there’s no lounge or waiting area. I was given the option to wait/work in the laundry room in the basement. 😏. There were leaks from the pipes in the ceiling by my bed (which was addressed the day after I made notification). However, I would’ve preferred being moved to a different room but wasn’t given the option. The nice receptionist just said “okay” to my complaint….After me standing there and staring at her she followed up with ….she would notify someone and they will reach out that day or next day, but was given extra towels for the leaks. The mattress was too hard for my liking, however that may be due to my preference not the hotel’s problem.

The rate, and the location with it’s proximity to the subway was great. The room was nice. I might stay again. I arrived early and was aware that early check in may not be available. However, there’s no lounge or waiting area. I was given the option to wait/work in the laundry room in the basement. 😏. There were leaks from the pipes in the ceiling by my bed (which was addressed the day after I made notification). However, I would’ve preferred being moved to a different room but wasn’t given the option. The nice receptionist just said “okay” to my complaint….After me standing there and staring at her she followed up with ….she would notify someone and they will reach out that day or next day, but was given extra towels for the leaks. The mattress was too hard for my liking, however that may be due to my preference not the hotel’s problem.

Delightful hotel with clean, modern facilities and kind helpful staff. Located just a bit off the center of Harlem, it’s a great place from which to explore all the sights of this historic neighborhood.

Delightful hotel with clean, modern facilities and kind helpful staff. Located just a bit off the center of Harlem, it’s a great place from which to explore all the sights of this historic neighborhood.

It was a cozy little inn and i will come back if i ever need to go to NY again.

It was a cozy little inn and i will come back if i ever need to go to NY again.

The whole staff was great and the area is super walkable to stores and transportation. The only suggestion I would make is to have earlier check in times and amenities in each room. My room did not come with iron, but the staff was super helpful to make sure i received one.

The whole staff was great and the area is super walkable to stores and transportation. The only suggestion I would make is to have earlier check in times and amenities in each room. My room did not come with iron, but the staff was super helpful to make sure i received one.

This is a minimalist hotel: small rooms, short reception hours, no frills. But it's excellently located near good restaurants and subway stops, the staff are firendly, and it's clean. New York hotels are ridiculously overpriced, but this one is reasonable value.

This is a minimalist hotel: small rooms, short reception hours, no frills. But it's excellently located near good restaurants and subway stops, the staff are firendly, and it's clean. New York hotels are ridiculously overpriced, but this one is reasonable value.

Staff very friendly, rooms clean

Staff very friendly, rooms clean

Room was clean. Location hard to find since there was no large signage. We had a leak in our room and the staff's solution was to turn off the AC. Luckily it wasn't over the bed. Still, it was worth getting a less expensive lodging option in Manhattan.

Room was clean. Location hard to find since there was no large signage. We had a leak in our room and the staff's solution was to turn off the AC. Luckily it wasn't over the bed. Still, it was worth getting a less expensive lodging option in Manhattan.

The property was beautiful. Adventure surrounding area ahh

The property was beautiful. Adventure surrounding area ahh

Loved our room, block was quiet. venture surrounding areas at your own risk.

Loved our room, block was quiet. venture surrounding areas at your own risk.

You don't feel unsafe when you're inside. But not nice outside. I wouldn't stay here again. I wouldn't recommend this. It's a lot cheaper to stay here, that's why I stayed here. Rooms are extremely small, air conditioning was good.

You don't feel unsafe when you're inside. But not nice outside. I wouldn't stay here again. I wouldn't recommend this. It's a lot cheaper to stay here, that's why I stayed here. Rooms are extremely small, air conditioning was good.

The property was always clean and put together. The area around the property is East Harlem, so not the cleanest, but we had no problems, and enjoyed our first trip to New York immensely.

The property was always clean and put together. The area around the property is East Harlem, so not the cleanest, but we had no problems, and enjoyed our first trip to New York immensely.

very nice quiet is rough to be prepared

very nice quiet is rough to be prepared