The attendant that checked me in waived the pets fees due to the threat of fires that made us stay in the hotel. That gentleman was the nicest employee, the manager on the other hand found out that we had a cat and kicked us out that same night. Terrible way of doing business during a state of emergency.

It was a perfect location

Didn’t stay, the full kitchen was only usable if you bought the pans and utensils ( to what throw them away after? . Also did not disclose the deposit required. Shane uses my points and they were never refunded.

Didn’t stay, the full kitchen was only usable if you bought the pans and utensils ( to what throw them away after? . Also did not disclose the deposit required. Shane uses my points and they were never refunded.

This property was the worst. As soon as I opened the door and turned on the lights cockaroaches came out and were all over the floor. Saw at least 4 in the first 10 seconds of stepping foot in the room.

This property was the worst. As soon as I opened the door and turned on the lights cockaroaches came out and were all over the floor. Saw at least 4 in the first 10 seconds of stepping foot in the room.

My second stay was much better than my first, room was clean, all that was in the room for me was there to be used and I would like to thank the kindness of Latrice, one of the employees for treating me with kindness and respect and whenever I needed help she helped a great deal and for Mr. JP for his politeness, saying hello whenever he came into work and even when I was checking out a homelessman came in asking everyone for water and he threw him out to not bother other customers staying here. Thank you for the stay, you will see me again soon.

My second stay was much better than my first, room was clean, all that was in the room for me was there to be used and I would like to thank the kindness of Latrice, one of the employees for treating me with kindness and respect and whenever I needed help she helped a great deal and for Mr. JP for his politeness, saying hello whenever he came into work and even when I was checking out a homelessman came in asking everyone for water and he threw him out to not bother other customers staying here. Thank you for the stay, you will see me again soon.

Overall nice place would stay again

Overall nice place would stay again

Nice

Nice

I decided to stay in this hotel for a wedding. I booked it about a month before the wedding requesting a room with two beds. Finally at arrival when I spoke to the front desk person told me they had no rooms available for me. I had my wife and kids with me so as you Can Imagine I had to find another place as an emergency. Everything was booked with the exception of One bed, one bedroom at the Hilton next-door. Which by the way, I have not gotten my money back for it so I will make a formal complaint about it because they said that’s the least they could do to return my money. Worst experience ever in this hotel.

I decided to stay in this hotel for a wedding. I booked it about a month before the wedding requesting a room with two beds. Finally at arrival when I spoke to the front desk person told me they had no rooms available for me. I had my wife and kids with me so as you Can Imagine I had to find another place as an emergency. Everything was booked with the exception of One bed, one bedroom at the Hilton next-door. Which by the way, I have not gotten my money back for it so I will make a formal complaint about it because they said that’s the least they could do to return my money. Worst experience ever in this hotel.

It’s a well kept place and feels safe doesn’t feel like a motel 6 where any one could just go to your door room they need a keycard to get in the elevator

It’s a well kept place and feels safe doesn’t feel like a motel 6 where any one could just go to your door room they need a keycard to get in the elevator

We were issued a room when we first checked in but we couldn’t access the room because the door wouldn’t open. We went downstairs to let the receptionist know. They issued another room to us and the same thing happened. Then come to find out the key fob weren’t working but they didn’t tell us that until afterwards. I was fed up of going up and downstairs that we left. We asked for a refund and left.

We were issued a room when we first checked in but we couldn’t access the room because the door wouldn’t open. We went downstairs to let the receptionist know. They issued another room to us and the same thing happened. Then come to find out the key fob weren’t working but they didn’t tell us that until afterwards. I was fed up of going up and downstairs that we left. We asked for a refund and left.

I liked everything about it

I liked everything about it

The night clerk was extremely helpful

The night clerk was extremely helpful

Conveniently located near my work. Close access to shopping and services.

Conveniently located near my work. Close access to shopping and services.

The general manager JP was on site today and as we were waiting for our room he was very delightful and friendly. He was very nice and talkative and made waiting for our room quick. I would definitely be coming back when I’m in this area.

The general manager JP was on site today and as we were waiting for our room he was very delightful and friendly. He was very nice and talkative and made waiting for our room quick. I would definitely be coming back when I’m in this area.

Staff was really helpful and friendly, room coulda been a bit cleaner but nothing to complain about. Would stay here again.

Staff was really helpful and friendly, room coulda been a bit cleaner but nothing to complain about. Would stay here again.

Vending machines and first floor bathroom was out of order. Prior visits to other sites had paper towels, Kleenex, dishwasher soap, cookware and eating utensils available in the room without request or purchase. Overall it was an okay stay

Vending machines and first floor bathroom was out of order. Prior visits to other sites had paper towels, Kleenex, dishwasher soap, cookware and eating utensils available in the room without request or purchase. Overall it was an okay stay

They were overbrooked and we lost our reservation

They were overbrooked and we lost our reservation