Hyatt Place is a great place to stay. The staff was attentive and professional. The property is exceptionally clean and well maintained. The room was very well layed out and clean. My one observation, not a complaint, was that the lighting in the bathroom area could be better. I found it a little dim for shaving, so a woman trying to put on makeup might really wish she had more lighting. I didn't eat the complimentary breakfast, but it looked very good. Several people were enjoying it as I went through the lobby. Overall, I enjoyed my stay at Hyatt Place and will definitely be staying there again.

The hotel is really nice. Very clean and comfortable. However, when I walked in the door, two people were working behind the counter and the bartender was standing by the counter. None of them greeted me. I had to say hello first as I got to the desk. Then everyone just looked at me. I stood there waiting to see who was going to help me. one of the guys behind the desk told the girl she could handle it because he was busy with something. She looked at him and said something about thinking he was going to handle me. Then the bartender said well I can’t take care of you because I’m the bartender. I was floored. Couldn’t believe that’s how I was greeted. I said “wow. I feel loved”. They mumbled faint laughter. Also, I went to the bar to eat and drink. Was told at 9:00 that the kitchen was closed and that the chef just had 6 orders. I asked if I could add an 8th and was told no. Online the restaurant says that it’s open till 10. Below that it says the bar is open till 11. I asked the bartender if they were only closing at nine tonight or if they always do because online it said 10 o’clock. He said the bar closes at 10. Which is inaccurate according to the website. It says it closes at 11 and that food is served till 10. The woman who checked me out this morning was extremely friendly, had a great personality and helped me out with some suggestions for breakfast.

The hotel is really nice. Very clean and comfortable. However, when I walked in the door, two people were working behind the counter and the bartender was standing by the counter. None of them greeted me. I had to say hello first as I got to the desk. Then everyone just looked at me. I stood there waiting to see who was going to help me. one of the guys behind the desk told the girl she could handle it because he was busy with something. She looked at him and said something about thinking he was going to handle me. Then the bartender said well I can’t take care of you because I’m the bartender. I was floored. Couldn’t believe that’s how I was greeted. I said “wow. I feel loved”. They mumbled faint laughter. Also, I went to the bar to eat and drink. Was told at 9:00 that the kitchen was closed and that the chef just had 6 orders. I asked if I could add an 8th and was told no. Online the restaurant says that it’s open till 10. Below that it says the bar is open till 11. I asked the bartender if they were only closing at nine tonight or if they always do because online it said 10 o’clock. He said the bar closes at 10. Which is inaccurate according to the website. It says it closes at 11 and that food is served till 10. The woman who checked me out this morning was extremely friendly, had a great personality and helped me out with some suggestions for breakfast.

Excellent breakfast. Wish there was better lighting in the bathroom.

Excellent breakfast. Wish there was better lighting in the bathroom.

The surprise $100 fee for incidentals was sneaky and unprofessional that needs to be set upfront times are hard people doing the best they can do. They don’t need a $50 surprise for every night at the hotel. The late night staff was rude and overworked and understaffed.

The surprise $100 fee for incidentals was sneaky and unprofessional that needs to be set upfront times are hard people doing the best they can do. They don’t need a $50 surprise for every night at the hotel. The late night staff was rude and overworked and understaffed.

The staff was amazing. The free breakfast was great for the price. I had no idea it was included. I normally like to stay in higher end, boutique hotels when traveling - but for what we needed (one night for the PSAT test) - this place is a keeper. I would definitely stay here again!