Stayed because we had a travel ball tournament about a mile away. Will stay here again

Stayed because we had a travel ball tournament about a mile away. Will stay here again

Loved it

Loved it

Very clean hotel. Staff is very friendly and accommodating.

Very clean hotel. Staff is very friendly and accommodating.

Original room, with ne bed looked like it was freshly clean. The other bed, somebody had eaten on the sheet. There was dried cheese and crumbs all over the sheets. We were moved to a new room.

Great hospitality, and convenient location near points of interest.

Great hospitality, and convenient location near points of interest.

Original room, with ne bed looked like it was freshly clean. The other bed, somebody had eaten on the sheet. There was dried cheese and crumbs all over the sheets. We were moved to a new room.

As for the room and it’s amenities, it was very nice! The bathroom had plenty of everything had plenty of everything. I have no reservations in giving the room, and housekeeping, an A+. My issues are with the pool. It was not clean. The pump/filter only ran for only 12 hours a day. That’s fine for a residential pool. But for a hotel pool in in a city where young active people who enjoy the water come to stay for weeks at a time, not rinsing out their bathing suits after being in lake/river water. It needs to run MUCH longer, if not 24/7. Also, the return inlets had been tampered with, and when the pump did finally turn on the circulation was weak, leaving the pool still not so clean the next day. And lastly, the pool lights did not come on—the lights inside the pool—at dark. Granted, I don’t know that I’d want to see it illuminated in its nasty state—point being—the pool was disappointing. I asked an associate behind the desk about these things & she said, ‘she knows nothing about the pool, and couldn’t help.’ When I prompted her to ask someone who can she was reluctant. I told her (not that I had some Pool Police badge to flash, or even a business card, but) I am a pool professional, so if her manager gives her the okay I’m happy to help, and I’ll be at the pool until 10p. Yea. Nothin’.

As for the room and it’s amenities, it was very nice! The bathroom had plenty of everything had plenty of everything. I have no reservations in giving the room, and housekeeping, an A+. My issues are with the pool. It was not clean. The pump/filter only ran for only 12 hours a day. That’s fine for a residential pool. But for a hotel pool in in a city where young active people who enjoy the water come to stay for weeks at a time, not rinsing out their bathing suits after being in lake/river water. It needs to run MUCH longer, if not 24/7. Also, the return inlets had been tampered with, and when the pump did finally turn on the circulation was weak, leaving the pool still not so clean the next day. And lastly, the pool lights did not come on—the lights inside the pool—at dark. Granted, I don’t know that I’d want to see it illuminated in its nasty state—point being—the pool was disappointing. I asked an associate behind the desk about these things & she said, ‘she knows nothing about the pool, and couldn’t help.’ When I prompted her to ask someone who can she was reluctant. I told her (not that I had some Pool Police badge to flash, or even a business card, but) I am a pool professional, so if her manager gives her the okay I’m happy to help, and I’ll be at the pool until 10p. Yea. Nothin’.

This was a great stay. The hotel was very clean, the staff was so friendly and kind, the food was good, the pool was clean and fairly big, the place was calm, you were right next to the best coffee in the US (Dutch Bros Coffee, and overall inexpensive but luxurious! Thank you for this experience

This was a great stay. The hotel was very clean, the staff was so friendly and kind, the food was good, the pool was clean and fairly big, the place was calm, you were right next to the best coffee in the US (Dutch Bros Coffee, and overall inexpensive but luxurious! Thank you for this experience

Brittany was great and helped us out with our billing situation.

Brittany was great and helped us out with our billing situation.

Bathroom had significant mold growing on the ceiling and down the walls. Staff was nice but it was a bad experience.

Bathroom had significant mold growing on the ceiling and down the walls. Staff was nice but it was a bad experience.

Very clean and well maintained property! Staff was very friendly and accommodating! Highly recommend!

Very clean and well maintained property! Staff was very friendly and accommodating! Highly recommend!

The woman who runs the breakfast in the morning is amazing. So helpful and really on top of the job.

The property could use updating. Definitely overpriced for the quality of the room. There are much better Holiday Inn Express locations for less $$

The property could use updating. Definitely overpriced for the quality of the room. There are much better Holiday Inn Express locations for less $$

The woman who runs the breakfast in the morning is amazing. So helpful and really on top of the job.

it’s a standard hotel but clean and nice. A plus is the staff came in early to make breakfast for the rowing teams that had to leave at 6am. A small negative, the cleaners did not leave but half a roll of TP when we arrived and never restocked while we were there.

it’s a standard hotel but clean and nice. A plus is the staff came in early to make breakfast for the rowing teams that had to leave at 6am. A small negative, the cleaners did not leave but half a roll of TP when we arrived and never restocked while we were there.

Excellent as always

Excellent as always

Breakfast was great.

Breakfast was great.

After having a NIGHTMARE with Hotels.com/Expedia I am so thankful that Brittany,Mr Ron and everyone who was on staff Friday night were able to take amazing care of us. Prior to the trip I had a Horrible experience with Hotels.com to the point where I’ll never book with them again, the phone rep and supervisor were HORRIBLE and not helpful at all when it came to my reservation luckily I was able to deal with everything directly through Holiday inn and when I say the fantastic customer service and experience that Brittany gave me over the phone, upon arrival Mr Ron and his nighttime staff was just even more fantastic!! They really made my day and made me and my family feel beyond welcomed we can’t wait to stay with them again

After having a NIGHTMARE with Hotels.com/Expedia I am so thankful that Brittany,Mr Ron and everyone who was on staff Friday night were able to take amazing care of us. Prior to the trip I had a Horrible experience with Hotels.com to the point where I’ll never book with them again, the phone rep and supervisor were HORRIBLE and not helpful at all when it came to my reservation luckily I was able to deal with everything directly through Holiday inn and when I say the fantastic customer service and experience that Brittany gave me over the phone, upon arrival Mr Ron and his nighttime staff was just even more fantastic!! They really made my day and made me and my family feel beyond welcomed we can’t wait to stay with them again