Room was an oven due to a faulty AC unit. We were baking in the room and couldn't sleep until the next day. The next day the staff rudely asked us to vacate the room, we couldn't wake up due to the lack of sleep because of the hot room, they still called again and asked us to leave aggressively, so we did as instructed and left. Never going back there again.

Room was an oven due to a faulty AC unit. We were baking in the room and couldn't sleep until the next day. The next day the staff rudely asked us to vacate the room, we couldn't wake up due to the lack of sleep because of the hot room, they still called again and asked us to leave aggressively, so we did as instructed and left. Never going back there again.

Hotel luxury Very good room lucky safe 👍👌

Hotel luxury Very good room lucky safe 👍👌

The front desk workers were very nice and helpful. My room was larger than I expected. I appreciate the waters provided. The hotel works with a massage place across the street, which is one of the best priced places in Patong. Massage was great too. I never felt unsafe in the hotel or the area. There is a 7 Eleven one minute away, which is super convenient.

The front desk workers were very nice and helpful. My room was larger than I expected. I appreciate the waters provided. The hotel works with a massage place across the street, which is one of the best priced places in Patong. Massage was great too. I never felt unsafe in the hotel or the area. There is a 7 Eleven one minute away, which is super convenient.

nice hotel

nice hotel

They really are the best

They really are the best

Rooftop pool was great

Rooftop pool was great

Good place to stay.

Good place to stay.

Great service with smile. Good location but narrow street to approach.

Great service with smile. Good location but narrow street to approach.

Hospitality and friendly stuff. Excellent location. Rooms are very clean and very good selections of food for breakfast. Booking all our trips to islands was done at front desk with great discounts. Highly recomend.

clean rooms, good breakfast, swimming pool, great staff, quiet location,

Very friendly staff, good location and very comfortable.

Very friendly staff, good location and very comfortable.

This place is like home. I have been many places and different accommodations. I found this hotel is best of best in all matter. All the stuff and owner of the hotel are help full and frend or like family

This place is like home. I have been many places and different accommodations. I found this hotel is best of best in all matter. All the stuff and owner of the hotel are help full and frend or like family

I have been booking hotel rooms with Hotel.com all over the world for many years and I have achieved the "Gold level" for doing so. For all my bookings, I rely a lot on the overall ratings and comments from customers. So when I saw the very good reviews on this hotel, this convinced me to book it. For once, the people who reviewed this hotel previously were wrong and misleading! This hotel is average at best and does not offer good value for the price it charges. By adding an additional $15-20 CAD you can have some amazing other hotels a lot closer to the beach. This hotel is in a bad location 20-25 min walk from the beach and you have to cross two significant busy thoroughfare to get to it. Hotel is clean though and the breakfast buffet is good. Friendly staff overall, especially Jimmy, who is an amazing gentleman. Room size is adequate but not much storage. Dated bathroom with good shower and water pressure but splashes everywhere. Firm beds. Very small roof-top pool but clean. No room to accommodate more than 4-5 people. Good WiFi.

I have been booking hotel rooms with Hotel.com all over the world for many years and I have achieved the "Gold level" for doing so. For all my bookings, I rely a lot on the overall ratings and comments from customers. So when I saw the very good reviews on this hotel, this convinced me to book it. For once, the people who reviewed this hotel previously were wrong and misleading! This hotel is average at best and does not offer good value for the price it charges. By adding an additional $15-20 CAD you can have some amazing other hotels a lot closer to the beach. This hotel is in a bad location 20-25 min walk from the beach and you have to cross two significant busy thoroughfare to get to it. Hotel is clean though and the breakfast buffet is good. Friendly staff overall, especially Jimmy, who is an amazing gentleman. Room size is adequate but not much storage. Dated bathroom with good shower and water pressure but splashes everywhere. Firm beds. Very small roof-top pool but clean. No room to accommodate more than 4-5 people. Good WiFi.

More like Patong Dump! This was the failure of my trip. Booked it based on reviews and price and it was a huge mistake. First off, avoid staying in Patong. This hotel is in an alley. Not the cleanest. Towels were stained. Smells. Breakfast buffet had ants. Bed was uncomfortable. Staff sucked! Some of them were super friendly but bad customer service. They try to rip you off with the taxi hotel. Also, recommended spa across hotel is theirs and it’s gross. Could hear the bathroom and the ladies speak loud - so not relaxing. Don’t stay there. There are so many better options in Phuket for good prices.

Great hotel. We loved our room and most of all the rooftop pool. Breakfast was also good and renting a scooter from the hotel was easy and affordable.

Wonderful place to stay. Quiet and clean. About 12 min walk from the beach and Bangala. Hotel staff are kind and amazing. Will help you with everything you need.

Wonderful place to stay. Quiet and clean. About 12 min walk from the beach and Bangala. Hotel staff are kind and amazing. Will help you with everything you need.

Pros: The property is in a great location. It is a 15 minute walk to Jungceylon for all your shopping needs, but is also right next to a great massage place, a 7/11 and some great food carts. There are also several laundry services available and also a laundromat if you are so inclined The staff are really friendly and helpful, and the hotel is very clean. The breakfast is pretty good, but can get monotonous after a few days (as it would anywhere else). Cons: Beds are not the most comfortable. The first couple nights are ok, but after that, sleeping is difficult. The rooftop pool is beautiful, but it has no shade whatsoever. Unless you are immune to the sun, sitting up on the lounge chairs in the middle of the day is pretty uncomfortable.

Very clean, friendly staff, good breakfast and family atmosphere

Very clean, friendly staff, good breakfast and family atmosphere

We are delighted about our stay of 4 nights at the Mansion Hotel! The staff is very gentle and carying, always available. The owners are lovely people too! The Hotel is clean, the food great. We also highly recommend their massages facility, where you can receive a perfect Thai Massage. We will definitely come back again. Thank you to the members of staff for the incredible experience!