I had nice stay at Smartcity Hotel but was disappointed at one of the staff at reception when I extended my Delux

I had nice stay at Smartcity Hotel but was disappointed at one of the staff at reception when I extended my Delux

central elevator was 200 year old

central elevator was 200 year old

Clean rooms, good amenities, helpful staff

Clean rooms, good amenities, helpful staff

Let's first say that I booked for 2 nights but left after the first one. Totally no privacy in the room (suite) with shower totally on view from the room with no curtain or nothing else to obstruct view. And partial view also for the toilet itself. Surely not the choice when travelling with a family. Staff even admitted that and can't complain at all about the front staff which is anyway welcoming. But once you enter the lif fully covered with carpets on its walls as well, not a good first impression at all. Suite room itself good size anyway, even if not the cleanest one you might expect. Top location at walking distance from anything in the city centre. Few restaurants beside it as well. Pity for the architectural big mistakes, otherwise would be a good starting point for the city visit

Let's first say that I booked for 2 nights but left after the first one. Totally no privacy in the room (suite) with shower totally on view from the room with no curtain or nothing else to obstruct view. And partial view also for the toilet itself. Surely not the choice when travelling with a family. Staff even admitted that and can't complain at all about the front staff which is anyway welcoming. But once you enter the lif fully covered with carpets on its walls as well, not a good first impression at all. Suite room itself good size anyway, even if not the cleanest one you might expect. Top location at walking distance from anything in the city centre. Few restaurants beside it as well. Pity for the architectural big mistakes, otherwise would be a good starting point for the city visit

Location is super convenient if you are staying in Hanover for business. Minutes walk from the main station. The welcome desk staff were very friendly, and accommodating with any questions.

Location is super convenient if you are staying in Hanover for business. Minutes walk from the main station. The welcome desk staff were very friendly, and accommodating with any questions.

Central, very clean and functional ! Great location & value for money !

Central, very clean and functional ! Great location & value for money !

Great location, excellent staff. Strange room design with the toilet on one side and the shower on the other. Both recently remodeled though so I’m not complaining about those. Rather nice actually. No closet or drawers so I lived out of my suitcase for 5 nights. A couple of short poles to hang clothes on. VERY noisy. Construction site across the street started up at about 7 am but even beyond that, a lot of street noise. I could live with to spartan amenities if I was able to sleep.

Great location, excellent staff. Strange room design with the toilet on one side and the shower on the other. Both recently remodeled though so I’m not complaining about those. Rather nice actually. No closet or drawers so I lived out of my suitcase for 5 nights. A couple of short poles to hang clothes on. VERY noisy. Construction site across the street started up at about 7 am but even beyond that, a lot of street noise. I could live with to spartan amenities if I was able to sleep.

Design & room was lovely. Great restaurant & outdoor space - as it was a very sunny 33 degrees. The room was far to hot & couldn’t get the temp monitor to change anything, appeared to be no air con, which made getting comfortable & to sleep difficult. Great that it’s like a studio flat & has a deep bath - would have liked a larger choice of TV channels in English.

Design & room was lovely. Great restaurant & outdoor space - as it was a very sunny 33 degrees. The room was far to hot & couldn’t get the temp monitor to change anything, appeared to be no air con, which made getting comfortable & to sleep difficult. Great that it’s like a studio flat & has a deep bath - would have liked a larger choice of TV channels in English.

Very loud cause of construction close to the Hotel

Very loud cause of construction close to the Hotel

Very updated suite with all the bells and whistles. Loved the deep soaking tub and then big comfortable room with views of Hanover. Thanks so much for the hospitality!

Very updated suite with all the bells and whistles. Loved the deep soaking tub and then big comfortable room with views of Hanover. Thanks so much for the hospitality!

Very nice interior design, and the room was spacious! There was a separation between the bedroom and living room area which looked down to the street. The bar downstairs is part of the checkin desk and has excellent drinks.

Very nice interior design, and the room was spacious! There was a separation between the bedroom and living room area which looked down to the street. The bar downstairs is part of the checkin desk and has excellent drinks.

Close to the train station boutique hotel. Good for overnight traveler

Close to the train station boutique hotel. Good for overnight traveler

The hotel is in a convenient location for the main train station and has helpful staff. The rooms are nicely designed and are very modern. Unfortunately, there was no air-conditioning in the room although this is listed in Hotels.com. The road outside was busy and noisy. This meant that I had to choose between some air in the room or a lot of noise - this meant that I did not have a good night's sleep.

The hotel is in a convenient location for the main train station and has helpful staff. The rooms are nicely designed and are very modern. Unfortunately, there was no air-conditioning in the room although this is listed in Hotels.com. The road outside was busy and noisy. This meant that I had to choose between some air in the room or a lot of noise - this meant that I did not have a good night's sleep.

Nice hotel really close to the central train station and some nice places to see. The hotel staff is really good, very friendly and helpfull. Breakfast is good and the bar has good selection (try the japanese whisky)

Nice hotel really close to the central train station and some nice places to see. The hotel staff is really good, very friendly and helpfull. Breakfast is good and the bar has good selection (try the japanese whisky)

Central location and a few minutes form the main station. I overlooked the road and it was noisy when the window was open. (the room was always too warm). A good breakfast provided and worth the money.

Central location and a few minutes form the main station. I overlooked the road and it was noisy when the window was open. (the room was always too warm). A good breakfast provided and worth the money.

i stayed for only one night but i found this hotel to be clean, friendly staff and easy walk to the station and shopping.

i stayed for only one night but i found this hotel to be clean, friendly staff and easy walk to the station and shopping.