Great hotel. Very close to everything

Wonderful location and nice room

Wonderful location and nice room

Great space for a family of 5. Friendly staff and place was very clean. Perfect location to go around - walkable to great shopping and dining places.

This hotel very new and cleanness but in the heart of Osaka so much noise at midnight eg.(motorcycle ride,I can’t fell asleep welll

This hotel very new and cleanness but in the heart of Osaka so much noise at midnight eg.(motorcycle ride,I can’t fell asleep welll

The spa was lovely after walking for hours, however it is separate for the males and females as is the case for most spas/onsens in Japan. It was sometimes a noisy at night as you are so close to the action but we would stay there again.

The spa was lovely after walking for hours, however it is separate for the males and females as is the case for most spas/onsens in Japan. It was sometimes a noisy at night as you are so close to the action but we would stay there again.

Good location

Good location

Over all everything is good. We used the self laundry really sad experience. I were there waited over 45mins no one come up pick up their finished Laundry. Have one machine problem so someone called to lobby, waited 15mins the staff come up and fixed the machine also take out the cloth, so I started to use the machine at 1am.

Over all everything is good. We used the self laundry really sad experience. I were there waited over 45mins no one come up pick up their finished Laundry. Have one machine problem so someone called to lobby, waited 15mins the staff come up and fixed the machine also take out the cloth, so I started to use the machine at 1am.

Very nice,

Very nice,

Great hotel, location, amenities. Stayed here with family of five. Top notch. Clean and wonderful location. Highly recommend.

Highly recommended hotel. Not a single negative.

Great hotel, location, amenities. Stayed here with family of five. Top notch. Clean and wonderful location. Highly recommend.

The only good thing about it is the location, it’s like if the owner bought the land then said ok do whatever you want to do now. The experience starting from the check in to the check out is terrible. The services were sick, it might be good for a motel, but for a hotel? No sir. They are polite? Yes. Do they know how to do their work in a 4 star hotel? No. To conclude, i wish if i have the men in black stick to erase my memories in this building ( sorry I could not use the word hotel to describe it ) .

The only good thing about it is the location, it’s like if the owner bought the land then said ok do whatever you want to do now. The experience starting from the check in to the check out is terrible. The services were sick, it might be good for a motel, but for a hotel? No sir. They are polite? Yes. Do they know how to do their work in a 4 star hotel? No. To conclude, i wish if i have the men in black stick to erase my memories in this building ( sorry I could not use the word hotel to describe it ) .

Great location. Very nice hotel but the rooms are very tight, especially if you have a lot of luggage.

Great location. Very nice hotel but the rooms are very tight, especially if you have a lot of luggage.

Great location

Great location

Customers should be able to charge coffee and other amenities to the room.

Customers should be able to charge coffee and other amenities to the room.

Excellent location, very close to the heart of Osaka. The hotel is new, and the room is reasonable size. The cleaningness is just acceptable with dust on top of TVs and coffee table. Sometime the waiting time for the lift is a bit too long, but acceptable. Will definitely consider if visit Osaka next time.

Excellent location, very close to the heart of Osaka. The hotel is new, and the room is reasonable size. The cleaningness is just acceptable with dust on top of TVs and coffee table. Sometime the waiting time for the lift is a bit too long, but acceptable. Will definitely consider if visit Osaka next time.

I'll start with the good stuff. The location is the primary selling point this this hotel. It is in a very vibrant area and right next to the Dotonbori -- a very popular attraction in Osaka. It's also quite near the train station, so very convenient. The staff and service were also excellent. The breakfast was decent but expensive. The hotel room, however, is strange especially for a high-end hotel. The layout has the sink in the room, which means if you're staying with other people, no one can sleep if you are getting ready as the only light that illuminates the sink also illuminates the rest of the room. There is virtually no counter space so all your toiletries have nowhere to be. The room is tiny. And finally, the elevator takes forever to arrive ... and when it does, it's full of people. Several times we opted to walk down the 6 flights of stairs after waiting 10 minutes.

I'll start with the good stuff. The location is the primary selling point this this hotel. It is in a very vibrant area and right next to the Dotonbori -- a very popular attraction in Osaka. It's also quite near the train station, so very convenient. The staff and service were also excellent. The breakfast was decent but expensive. The hotel room, however, is strange especially for a high-end hotel. The layout has the sink in the room, which means if you're staying with other people, no one can sleep if you are getting ready as the only light that illuminates the sink also illuminates the rest of the room. There is virtually no counter space so all your toiletries have nowhere to be. The room is tiny. And finally, the elevator takes forever to arrive ... and when it does, it's full of people. Several times we opted to walk down the 6 flights of stairs after waiting 10 minutes.

We booked a room for 4 adults and 1 child who is 12 yo. While there were 5 bed (3 twins and 2 sofa beds), there was no room for luggage storage. Too cramped for 5 people. However, staff was very nice and the room was super clean.

We booked a room for 4 adults and 1 child who is 12 yo. While there were 5 bed (3 twins and 2 sofa beds), there was no room for luggage storage. Too cramped for 5 people. However, staff was very nice and the room was super clean.

Most of the room facing Noisy street!