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We had a comfortable stay, only disappoint was the hotel description states laundry service and a pool but actually the laundry service is a service off-site not a laundromat that I assumed. A laundromat was not even walking distance. Also there was no pool onsite but about 15 minutes away from hotel apparently but not sure if that was walking distance or by car. Other than that everything else was good, friendly staff and felt safe and secure in the hotel. Perfect views also from the top floor overlooking Sicily and right across the hotel is The Esplanade.

We had a comfortable stay, only disappoint was the hotel description states laundry service and a pool but actually the laundry service is a service off-site not a laundromat that I assumed. A laundromat was not even walking distance. Also there was no pool onsite but about 15 minutes away from hotel apparently but not sure if that was walking distance or by car. Other than that everything else was good, friendly staff and felt safe and secure in the hotel. Perfect views also from the top floor overlooking Sicily and right across the hotel is The Esplanade.

When I was going to check out of Hotel Lungomare this morning, they said I hadn’t paid for my stay. I showed them my confirmation and the receipt of payment made through hotels.com, but they didn’t accept it. It wasn’t until I phoned hotels.com and had them talk to the staff at Hotel Lungomare that things were solved. I wouldn’t recommend the Hotel Lungomare at all, especially after this treatment at the front desk./Johan from Sweden

When I was going to check out of Hotel Lungomare this morning, they said I hadn’t paid for my stay. I showed them my confirmation and the receipt of payment made through hotels.com, but they didn’t accept it. It wasn’t until I phoned hotels.com and had them talk to the staff at Hotel Lungomare that things were solved. I wouldn’t recommend the Hotel Lungomare at all, especially after this treatment at the front desk./Johan from Sweden

Your site had not sent through the booking according to the hotel. There was considerable confusion at check in. We could not have managed this situation without speaking Italian. The staff were very calm trying to sort this out. We had your confirmation email but as it was in English it needed a lot of explaining. We were given a grand room to compensate but it only had a double bed and as we weren’t a couple traveling this wasn’t suitable. So we were given a second room at no cost. The rooms were clean but shabby. Breakfast ok. Not a place if you aren’t an experienced traveler and don’t speak Italian. We were transiting en route for Sicily and we wanted to see the museum, so it suited us.

Your site had not sent through the booking according to the hotel. There was considerable confusion at check in. We could not have managed this situation without speaking Italian. The staff were very calm trying to sort this out. We had your confirmation email but as it was in English it needed a lot of explaining. We were given a grand room to compensate but it only had a double bed and as we weren’t a couple traveling this wasn’t suitable. So we were given a second room at no cost. The rooms were clean but shabby. Breakfast ok. Not a place if you aren’t an experienced traveler and don’t speak Italian. We were transiting en route for Sicily and we wanted to see the museum, so it suited us.