Hotel portage personnel are in dire need of better training. They need to KNOW that all luggage - with built in wheels - have two handles. One to LIFT the luggage - often used by airport ticket agent to insert the destination tags - and the other to TRANSPORT the luggage to its respective room. More often then not, porters take a short cut and used the Transport handles to LIFT the luggage causing unnecessary damage to the handle. I have seen the porter at your hotel lift my heavy luggage with the wrong handle at least twice! Additionally, ALL twin or double rooms should include TWO Towels per person: One large bath and one smaller one. We were given only the Large bath towel and, in our case, when we checked in, we were only given ONE towel! Given how nippy the weather was, closing the indoor dining room for a conference forced all of us to have breakfast out in the open area early in the morning. Your clients should have priority over corporate interest. In short, better training and more quality control should do the job. Otherwise , our stay was nice.

Hotel portage personnel are in dire need of better training. They need to KNOW that all luggage - with built in wheels - have two handles. One to LIFT the luggage - often used by airport ticket agent to insert the destination tags - and the other to TRANSPORT the luggage to its respective room. More often then not, porters take a short cut and used the Transport handles to LIFT the luggage causing unnecessary damage to the handle. I have seen the porter at your hotel lift my heavy luggage with the wrong handle at least twice! Additionally, ALL twin or double rooms should include TWO Towels per person: One large bath and one smaller one. We were given only the Large bath towel and, in our case, when we checked in, we were only given ONE towel! Given how nippy the weather was, closing the indoor dining room for a conference forced all of us to have breakfast out in the open area early in the morning. Your clients should have priority over corporate interest. In short, better training and more quality control should do the job. Otherwise , our stay was nice.

Staff members are very friendly and willing to help you

Staff members are very friendly and willing to help you

Beautiful hotel, with friendly and helpful staff members

Beautiful hotel, with friendly and helpful staff members

Beautiful hotel and an incredibly welcoming staff. Highly recommend !

Beautiful hotel and an incredibly welcoming staff. Highly recommend !

Well located in the center and the beautiful park, very cclean rooms and very quiet. The dtaff are friendly and helpful. Enjoyed our stay so much.

Well located in the center and the beautiful park, very cclean rooms and very quiet. The dtaff are friendly and helpful. Enjoyed our stay so much.

excellent team, highly recommended and very safe

excellent team, highly recommended and very safe

Good 👍

Good 👍

The service was awesome.

The service was awesome.

Everything is fine

Everything is fine

Excellent service from all the workers. Great selection of breakfast juices.

Excellent service from all the workers. Great selection of breakfast juices.

This was my 4th time staying here. Location is great. The staff is the best. Very helpful. The hotel is maintained in great condition. I highly recommend this Hotel.

This was my 4th time staying here. Location is great. The staff is the best. Very helpful. The hotel is maintained in great condition. I highly recommend this Hotel.

A stately old hotel on the Plaza de Armas in the town center. Superlative in every way! Staff were all very kind and accommodating, the meals were excellent, the building and pool area were beautiful. I can't imagine how our experience could have been better. Thank you!

A stately old hotel on the Plaza de Armas in the town center. Superlative in every way! Staff were all very kind and accommodating, the meals were excellent, the building and pool area were beautiful. I can't imagine how our experience could have been better. Thank you!

I like everything

I like everything

All around very good. I would return.

All around very good. I would return.

The food, drinks, service, and ambiance are top notch at this hotel. I highly recommend staying here. It is my number one choice and only choice when staying in Piura.

The Marques bar is really good. The drinks are well made and the atmosphere is very cozy!!!!

I love the food, ambiance, and staff!!!

I love the ambiance and architecture of the property!