Between this hotel and the sea there is the wasteland. The room was in bad condition and the door to the balcony was damaged. And chairs on the balcony were looking bad. The lamps and AC were old and damaged. The fridge was making noise. They didn’t clean our room for 3 days. They even didn’t provide the bottled water Also the pool was closed, and when I made booking nobody said about it. During breakfast the hotel staff was insisting mask wearing, but during the day, nobody cares

Between this hotel and the sea there is the wasteland. The room was in bad condition and the door to the balcony was damaged. And chairs on the balcony were looking bad. The lamps and AC were old and damaged. The fridge was making noise. They didn’t clean our room for 3 days. They even didn’t provide the bottled water Also the pool was closed, and when I made booking nobody said about it. During breakfast the hotel staff was insisting mask wearing, but during the day, nobody cares

Quick & easy check in. Pleasant Receptionist, with not much English. Room ok a bit frayed around the edges, but with a view over waste ground to the sea.Ok for a one or two night stay. We were a bit disappointed as when doing our Hotels.com search we requested a pool. The hotel had a pool, but it was empty😬 Very disappointing,

Quick & easy check in. Pleasant Receptionist, with not much English. Room ok a bit frayed around the edges, but with a view over waste ground to the sea.Ok for a one or two night stay. We were a bit disappointed as when doing our Hotels.com search we requested a pool. The hotel had a pool, but it was empty😬 Very disappointing,

Hotel has really good staff and good location .hotel's condition also was standard .

Hotel has really good staff and good location .hotel's condition also was standard .

Very good location, very friendly and helpful staff, would recommend to a friend and will stay again. nice walk into Marmaris area and Fort, plenty of areas to eat nearby, parking infront of hotel, good selection for breakfast and nice area to sit and have drinks in the evening.

Very good location, very friendly and helpful staff, would recommend to a friend and will stay again. nice walk into Marmaris area and Fort, plenty of areas to eat nearby, parking infront of hotel, good selection for breakfast and nice area to sit and have drinks in the evening.

Just a one night stay for which this property was fine. Check in was efficient and the Room had a balcony with a sea view, albeit from a distance. WiFi didn't seem to work. I checked out early so missed the breakfast, which didn't start til 8.

Just a one night stay for which this property was fine. Check in was efficient and the Room had a balcony with a sea view, albeit from a distance. WiFi didn't seem to work. I checked out early so missed the breakfast, which didn't start til 8.

Friendly staff. Unfortunately facilities little short but can’t be helped due to Covid 19 at the present. Overall ok and would return again.

Friendly staff. Unfortunately facilities little short but can’t be helped due to Covid 19 at the present. Overall ok and would return again.

all in all for the money we paid it was good. the manager doesnt speak english but is kind. the hotel is close to every thing which is cool. they got a weird policy that u cant take stuff to your room. all in all for the money we paid was good.

all in all for the money we paid it was good. the manager doesnt speak english but is kind. the hotel is close to every thing which is cool. they got a weird policy that u cant take stuff to your room. all in all for the money we paid was good.

Ok overall stay...that's because we didn't spend much time in the hotel. Our package was including breakfast but cleanliness did not look like a priority therefore we went out for breakfast the entire stay.

Ok overall stay...that's because we didn't spend much time in the hotel. Our package was including breakfast but cleanliness did not look like a priority therefore we went out for breakfast the entire stay.

We arrived after 12am and advised no rooms were available, despite being advised by Expedia that we were expected for a late check in. We were then taken to a substandard hotel across the road, Excelsior Apartments which did not reflect the price paid. We went back and advised the staff at Gold Kaya that these apartments were unacceptable, not what was advertised and we refused to stay there. After standing our ground, they then told us a guest was checking out of a room at 1.30 am and that we could use this room but it would not be properly cleaned until the housekeeper arrives the next day. The receptionist changed the sheets and promised the room would be cleaned properly in the morning. The housekeeping was shoddy, bathroom floor was covered in a slippery liquid and barely cleaned. Bed sheets and towels were stained and the bedroom floor was still dirty. There was no hot water for the first day and they refused to provide us with a/c (in 35 degree heat) unless we paid extra, we showed them it was included in the booking, had to wait 2hrs for them to locate a remote for us to operate the a/c. Had to ask the receptionist twice as she complained she has too many things to do and is too busy. Dining area was always dirty with left over food/crumbs/used cutlery and the pool was murky and was warned by other guests not to use it as it had not been cleaned for months. There was also a leak in the lobby ceiling which left our bags wet whilst we waited for our airport transfer.

We arrived after 12am and advised no rooms were available, despite being advised by Expedia that we were expected for a late check in. We were then taken to a substandard hotel across the road, Excelsior Apartments which did not reflect the price paid. We went back and advised the staff at Gold Kaya that these apartments were unacceptable, not what was advertised and we refused to stay there. After standing our ground, they then told us a guest was checking out of a room at 1.30 am and that we could use this room but it would not be properly cleaned until the housekeeper arrives the next day. The receptionist changed the sheets and promised the room would be cleaned properly in the morning. The housekeeping was shoddy, bathroom floor was covered in a slippery liquid and barely cleaned. Bed sheets and towels were stained and the bedroom floor was still dirty. There was no hot water for the first day and they refused to provide us with a/c (in 35 degree heat) unless we paid extra, we showed them it was included in the booking, had to wait 2hrs for them to locate a remote for us to operate the a/c. Had to ask the receptionist twice as she complained she has too many things to do and is too busy. Dining area was always dirty with left over food/crumbs/used cutlery and the pool was murky and was warned by other guests not to use it as it had not been cleaned for months. There was also a leak in the lobby ceiling which left our bags wet whilst we waited for our airport transfer.