An excellent hotel as a base for Charlevoix. The staff are friendly,professional and helpful. Our upstairs suite was spacious and very comfortable. The Hotel's restaurant is very good.

We liked the quaint, cozy, feel of our room on the third floor, however, walking up three flights of steep stairs with all our luggage was dizzying and difficult. The narrowness of the door frame to enter the bathroom was shockingly small. I understand that it’s an old house converted into and inn, however, if they want an excellent 5 star rating, then they should have porters to bring your luggage up and down.

We liked the quaint, cozy, feel of our room on the third floor, however, walking up three flights of steep stairs with all our luggage was dizzying and difficult. The narrowness of the door frame to enter the bathroom was shockingly small. I understand that it’s an old house converted into and inn, however, if they want an excellent 5 star rating, then they should have porters to bring your luggage up and down.

Wonderful service, welcoming people

Wonderful service, welcoming people

Excellent restaurant, very clean hotel

While we were too late to enjoy dinner in dining room, we were able to dine next door at their new bistro and that was terrific. It was a lovely stay and I look forward to coming back.

Excellent restaurant, very clean hotel

While we were too late to enjoy dinner in dining room, we were able to dine next door at their new bistro and that was terrific. It was a lovely stay and I look forward to coming back.

This is a nice clean property that could use an elevator. It was hard for us eighty plus seniors to climb outdoor stairs with snow covered steps. There does not appear to be rooms on the first floor. They have an excellent dining room and impressive wine collection.

This is a nice clean property that could use an elevator. It was hard for us eighty plus seniors to climb outdoor stairs with snow covered steps. There does not appear to be rooms on the first floor. They have an excellent dining room and impressive wine collection.

Friendly staff.

Friendly staff.

Pleasantly surprised with the the entire property.

Pleasantly surprised with the the entire property.

Fabulous. The room was Spotlessly clean. Their restaurant is excellent. In the evening we ate a great filet mignon that was perfectly cooked and the breakfast was excellent as well.

Fabulous. The room was Spotlessly clean. Their restaurant is excellent. In the evening we ate a great filet mignon that was perfectly cooked and the breakfast was excellent as well.

Room was nice but it was impossible to fall asleep before midnight because of the very loud kitchen cleaning between 11pm and midnight. Loud again by 7am and exterior door slamming shut by 7am as well. Restaurant staff downstairs oblivious to people trying to sleep upstairs.

Room was nice but it was impossible to fall asleep before midnight because of the very loud kitchen cleaning between 11pm and midnight. Loud again by 7am and exterior door slamming shut by 7am as well. Restaurant staff downstairs oblivious to people trying to sleep upstairs.

We had a wonderful and relaxed stay at Chez Truchon. We hope to return sometime to this beautiful region and lovely hotel with a great restaurant.

We had a wonderful and relaxed stay at Chez Truchon. We hope to return sometime to this beautiful region and lovely hotel with a great restaurant.

Chez Truchon is easily the best place I have ever stayed in away from home. 0 complaints about it. The staff all speak english well, the staff is very friendly, I had an issue checking out but the front desk explained what I needed to do and it was perfect. The location is gorgeous, quiet, and safe. Just a perfect place in all areas! A must stay!

Friendly staff, relaxed atmosphere, beautiful views and stunningly beautiful area. Dining at the restaurant was an incredible experience. Delicious food. Highly recommended. Nit-picking: no recycle bins or facial tissues in the room.

Friendly staff, relaxed atmosphere, beautiful views and stunningly beautiful area. Dining at the restaurant was an incredible experience. Delicious food. Highly recommended. Nit-picking: no recycle bins or facial tissues in the room.

Service excellent, chambre impeccable. Nourriture ordinaire 😒

Service excellent, chambre impeccable. Nourriture ordinaire 😒

So great! Really nice room and A1 staff.

So great! Really nice room and A1 staff.

Nice and comfortable hotel in La Malbaie. Hotel was over our expectations with excellent beds, good but quite expensive breakfast (brunch on Sunday) and well cleaned room. Unfortunately, the highly prized restaurant by other customers, was already fully booked for the evening when we arrived at four in the afternoon as there are a lot of restaurant customers not staying in the hotel. Only possibility to have dinner already at 5:30, which was to early to us, but we could check the quality of food during brunch the next morning. Service in the restaurant and the hotel reception a little bit chaotic... Other negative point is that the hotel has no lift. Fortunately our room was at level +1.

Nice and comfortable hotel in La Malbaie. Hotel was over our expectations with excellent beds, good but quite expensive breakfast (brunch on Sunday) and well cleaned room. Unfortunately, the highly prized restaurant by other customers, was already fully booked for the evening when we arrived at four in the afternoon as there are a lot of restaurant customers not staying in the hotel. Only possibility to have dinner already at 5:30, which was to early to us, but we could check the quality of food during brunch the next morning. Service in the restaurant and the hotel reception a little bit chaotic... Other negative point is that the hotel has no lift. Fortunately our room was at level +1.

Lovely room, beautiful home. The only problem was that the front desk only opens at 7am. That set us back an hour that day on our drive to our next destination.

Lovely room, beautiful home. The only problem was that the front desk only opens at 7am. That set us back an hour that day on our drive to our next destination.