The property was very nice. Convenient location to beach, dining & shopping. My only complaint was the WiFi. We had a room by the pool & the wifi didn’t reach back there. We had to go closer to the front to get it.

Water pressure not great but adequate for taking showers. Not a lot of outlets in room. Nice location. Pool on site with beach only 3 minute walk away.

It’s fine, average. Staff was friendly. It’s Jamaica, so no hurry ya mon😉 They were accommodating. Pool was okay. Terrible WiFi. You can only get WiFi by the front area near the office, but word is that they are working on it. Not far from beach.Ver small convenient stores stores very close along with some small gift shops. A bigger grocery store in located 1.30 miles away. Safe area to stay and walk during the day. At night walking in groups is fine. You can get a taxi from anywhere anytime. There was a good restaurant right next door. So many options for food on the beach. On the street out front the hotel are some locals Jamaicans making jerk chicken and soups. There are more restaurants that are located about 1-1.5 miles away. Overall it was an average place to stay. You get what you pay for. Tip for vaca in Jamaica: bring more cash than you think because the food and drinks are not as cheap as you would think.

It’s fine, average. Staff was friendly. It’s Jamaica, so no hurry ya mon😉 They were accommodating. Pool was okay. Terrible WiFi. You can only get WiFi by the front area near the office, but word is that they are working on it. Not far from beach.Ver small convenient stores stores very close along with some small gift shops. A bigger grocery store in located 1.30 miles away. Safe area to stay and walk during the day. At night walking in groups is fine. You can get a taxi from anywhere anytime. There was a good restaurant right next door. So many options for food on the beach. On the street out front the hotel are some locals Jamaicans making jerk chicken and soups. There are more restaurants that are located about 1-1.5 miles away. Overall it was an average place to stay. You get what you pay for. Tip for vaca in Jamaica: bring more cash than you think because the food and drinks are not as cheap as you would think.

Nice property clean rooms and the staff was courteous and friendly

Nice property clean rooms and the staff was courteous and friendly

I was comfortable I will stay there again

I was comfortable I will stay there again

Just stayed 1 night. Always nice, very clean, great location.

This property was the worst I’ve ever visited. The hotel room was terrible and bathroom toilet was lifting, it was horrible. I would never recommend this place to anyone.

This property was the worst I’ve ever visited. The hotel room was terrible and bathroom toilet was lifting, it was horrible. I would never recommend this place to anyone.

Traveling to hotel for 10 years Awesome Place to Stay No Problems 😎

Traveling to hotel for 10 years Awesome Place to Stay No Problems 😎

I didn't like anything about this property and would stay there again

I didn't like anything about this property and would stay there again

The day I checked in the receptionist was very inattentive. I asked her how was I going to get my bags upstairs and she said she did not know. I told her that she will have to get up from her chair and find someone. Well she did. I was not given a Wi-Fi code or any welcome or anything. I had to get the Wi-Fi from the man next door. I stayed there 3 days with no hot water and barely running water. The maid service did a nice job cleaning. When checking out I found someone to take my luggage down. When I checked out the receptionist did not acknowledge me at all and never asked how was my stay or thank you for staying with us, nothing. I gave her my key and waited for my ride. I can say that this hotel has a generator when the power goes out in Negril, because it did!

The day I checked in the receptionist was very inattentive. I asked her how was I going to get my bags upstairs and she said she did not know. I told her that she will have to get up from her chair and find someone. Well she did. I was not given a Wi-Fi code or any welcome or anything. I had to get the Wi-Fi from the man next door. I stayed there 3 days with no hot water and barely running water. The maid service did a nice job cleaning. When checking out I found someone to take my luggage down. When I checked out the receptionist did not acknowledge me at all and never asked how was my stay or thank you for staying with us, nothing. I gave her my key and waited for my ride. I can say that this hotel has a generator when the power goes out in Negril, because it did!

Very nice staff and very clean. The TV didnt work, no hot water. No iron nor ironing board. It's actually a very nice place that is in bad need of maintenance. Really wouldnt take long to resolve all the issues.

Very nice staff and very clean. The TV didnt work, no hot water. No iron nor ironing board. It's actually a very nice place that is in bad need of maintenance. Really wouldnt take long to resolve all the issues.

No Air Conditioning, No tv, no hot water...all broken

No Air Conditioning, No tv, no hot water...all broken

Stayed one week and decided tonstay extra night. They moved me. I wondered why i moved from a great room to no air conditioning, no TV, no hot water...now i know why...one night only, already paid for. Never again.

Stayed one week and decided tonstay extra night. They moved me. I wondered why i moved from a great room to no air conditioning, no TV, no hot water...now i know why...one night only, already paid for. Never again.

We have stayed here before. I requested a ground floor room, received it but was surprised to have no porch. 99% of the rooms have porches. Had no idea I had to request one. The rooms are very comfortable and clean, A/C works great. Nice location, walkable to most everything.

We have stayed here before. I requested a ground floor room, received it but was surprised to have no porch. 99% of the rooms have porches. Had no idea I had to request one. The rooms are very comfortable and clean, A/C works great. Nice location, walkable to most everything.

It was ok for one night. Room ok, no water pressure. Staff was great

Its a nice quiet peace of property, but if you want a hot shower this isn't the place!

Its a nice quiet peace of property, but if you want a hot shower this isn't the place!

It was ok for one night. Room ok, no water pressure. Staff was great

Large clean room with all the necessities, including flat screen television. Beach access and towel service at partner property across the street.

Large clean room with all the necessities, including flat screen television. Beach access and towel service at partner property across the street.

I thought that I was at tranquility bay, it was so welcoming, the moment I opened the door the freshness of the room was do awesome, not to mention the rest I had in the nights, the only thing is the water pressure was slow but the accomodations over everything.