Great hotel! The staff is very helpful and friendly too. The room needs urgent update: No smart TV, the soap dish and toilet paper holder kept falling on the floor, the soap was horrible and the towels very old and sometimes stained and ripped. Other then that my experience was good.

Great hotel! The staff is very helpful and friendly too. The room needs urgent update: No smart TV, the soap dish and toilet paper holder kept falling on the floor, the soap was horrible and the towels very old and sometimes stained and ripped. Other then that my experience was good.

Notbenought staff, rooms too small. Very poor service

Notbenought staff, rooms too small. Very poor service

It is in the center of the city so good access to places and restaurants.

It is in the center of the city so good access to places and restaurants.

The staff was excellent! Super helpful and very patient with us (we do not speak Spanish very well - thankfully, they do!). And you can't beat the location! Right in the heart of the city center. Everything you could want to see or do is minutes away. And all the best restaurants are close. Highly recommend. I would stay here again!

The staff was excellent! Super helpful and very patient with us (we do not speak Spanish very well - thankfully, they do!). And you can't beat the location! Right in the heart of the city center. Everything you could want to see or do is minutes away. And all the best restaurants are close. Highly recommend. I would stay here again!

First 2 days front desk was great. At check out it seems the person at front desk was overwhelmed. I can understand that but would have appreciated a little bit of friendliness.

First 2 days front desk was great. At check out it seems the person at front desk was overwhelmed. I can understand that but would have appreciated a little bit of friendliness.

Good hotel for the price! Cleanliness could be slightly improved but felt safe and staff was nice.

Good hotel for the price! Cleanliness could be slightly improved but felt safe and staff was nice.

Breakfast wasn’t as good as we’d expected and several things were broken in the bathroom. Also, in a room next to the stairs was noisy.

Breakfast wasn’t as good as we’d expected and several things were broken in the bathroom. Also, in a room next to the stairs was noisy.

In the Center of Mendoza

In the Center of Mendoza

Service at the front desk varied significantly; one person was very friendly, the woman when we arrived for check in was not. The main issue was with the floors for the room; they were disgusting. All hard floors and obviously not cleaned with any frequency. The amount of dirt on my feet was nasty after walking around in the room. Also, the items in the fridge aren’t free, but I didn’t see that posted anywhere in the room - let alone the prices. Next time I’d pay a little more to stay somewhere a bit nicer.

Service at the front desk varied significantly; one person was very friendly, the woman when we arrived for check in was not. The main issue was with the floors for the room; they were disgusting. All hard floors and obviously not cleaned with any frequency. The amount of dirt on my feet was nasty after walking around in the room. Also, the items in the fridge aren’t free, but I didn’t see that posted anywhere in the room - let alone the prices. Next time I’d pay a little more to stay somewhere a bit nicer.

Loved the location. Hotel lobby smelled terrible... like car air freshener and the rooms werent clean at all (stepped on a toenail, sticky bathroom floors, no covers on the duvet, someone else's hair in the linen, dirty towels). Made me appreciate every other hotel/airbnb on this trip around Argentina.

Loved the location. Hotel lobby smelled terrible... like car air freshener and the rooms werent clean at all (stepped on a toenail, sticky bathroom floors, no covers on the duvet, someone else's hair in the linen, dirty towels). Made me appreciate every other hotel/airbnb on this trip around Argentina.

Good location, parking near

Good location, parking near

We had largely pleasant stay. The breakfast was very good and although you were asked to book in for a 45 minute time slot, the staff still had difficulty keeping the buffet supplied. That meant that you could arrive and find there were no cleared tables nor was there food available if you didn't want something sweet. The swimming pool area was very nice and there were tables outside there where you could eat if the weather was pleasant. The staff spoke English and were helpful. The location is very good for walking and also is right close to the ticket office for the hop on hop off bus. If you have cash buy your tickets there. For us the major downside was that we had specifically chosen the 'Pay the Hotel' option in Expedia when we booked only to discover that our credit card had been charged as soon as we booked. When we went down to pay the night before we were leaving (we had a early morning flight) we were told what had happened. We showed them the reservation booking that clearly said we were to pay at the hotel and they acknowledged that it was their mistake however, for reasons that we cannot understand it was apparently simply impossible for them to reverse the charges and let us pay in cash. This effectively doubled our cost of the stay because of the exchange rate system in Argentina. We contacted Expedia and they were NO help and their site still says you can pay at the hotel. Buyer Beware. Two bottles of wine were not sufficient compensation for this mistake.

We had largely pleasant stay. The breakfast was very good and although you were asked to book in for a 45 minute time slot, the staff still had difficulty keeping the buffet supplied. That meant that you could arrive and find there were no cleared tables nor was there food available if you didn't want something sweet. The swimming pool area was very nice and there were tables outside there where you could eat if the weather was pleasant. The staff spoke English and were helpful. The location is very good for walking and also is right close to the ticket office for the hop on hop off bus. If you have cash buy your tickets there. For us the major downside was that we had specifically chosen the 'Pay the Hotel' option in Expedia when we booked only to discover that our credit card had been charged as soon as we booked. When we went down to pay the night before we were leaving (we had a early morning flight) we were told what had happened. We showed them the reservation booking that clearly said we were to pay at the hotel and they acknowledged that it was their mistake however, for reasons that we cannot understand it was apparently simply impossible for them to reverse the charges and let us pay in cash. This effectively doubled our cost of the stay because of the exchange rate system in Argentina. We contacted Expedia and they were NO help and their site still says you can pay at the hotel. Buyer Beware. Two bottles of wine were not sufficient compensation for this mistake.

Excellent breakfast and location. Had great help at the desk and we needed it because our Spanish is muy mal

Great location - friendly reception staff. English speaking staff. Good choice breakfast.

Nice rooms, very good breakfast and a good location

Nice rooms, very good breakfast and a good location

Well located hotel with a pool and very comfortable. Amazing service from reception team

Well located hotel with a pool and very comfortable. Amazing service from reception team

Hotel was clean, they have a small but cute pool where you can hang after a hot day.

Hotel was clean, they have a small but cute pool where you can hang after a hot day.