It was a good experience overall, but there was no centralized heating, only a tiny heater that didn't help much.

It was a good experience overall, but there was no centralized heating, only a tiny heater that didn't help much.

Stayed overnight while passing through town during covid. Very clean and beautiful property. The dinner and breakfast were delicious! Would stay again.

Stayed overnight while passing through town during covid. Very clean and beautiful property. The dinner and breakfast were delicious! Would stay again.

The location is close to Riobamba and other places. The architecture (old hacienda) is unique

The location is close to Riobamba and other places. The architecture (old hacienda) is unique

The hotel is nice and well kept outside. Bathrooms in rooms need to be redone asap they are dated and rust has formed around bathroom windows and shower doors. Bathroom should have some sort of heating. Two extra towels or a robes would be great since the bathroom is cold and only one towel per guest is provided. The hotel in general is nice, so are the staff, its small details that would make a difference in making it great.

The hotel is nice and well kept outside. Bathrooms in rooms need to be redone asap they are dated and rust has formed around bathroom windows and shower doors. Bathroom should have some sort of heating. Two extra towels or a robes would be great since the bathroom is cold and only one towel per guest is provided. The hotel in general is nice, so are the staff, its small details that would make a difference in making it great.

Whenever I am in this region for work, this is my go to place. Is cute and quaint and comfortable place to stay.

Whenever I am in this region for work, this is my go to place. Is cute and quaint and comfortable place to stay.

Y got there late, half an hour after midnight , the person I the front desk told me there was no reservation under my name and that they didn’t have any rooms available. I told him to look again and he called someone on the phone and told me that he was sorry but they didn’t have a reservation. So I had to pull out my phone and showed him my confirmation mail and told him that I was sorry but he had to give me a room because I had the reservation and more importantly I didn’t have anywhere else to sleep. He called someone else and he gave me a key. From them on everything went well. On the other hand the person on the front desk in the morning was very helpful and very feindly. He even brought my checkout papers an bill to the breakfast room

Y got there late, half an hour after midnight , the person I the front desk told me there was no reservation under my name and that they didn’t have any rooms available. I told him to look again and he called someone on the phone and told me that he was sorry but they didn’t have a reservation. So I had to pull out my phone and showed him my confirmation mail and told him that I was sorry but he had to give me a room because I had the reservation and more importantly I didn’t have anywhere else to sleep. He called someone else and he gave me a key. From them on everything went well. On the other hand the person on the front desk in the morning was very helpful and very feindly. He even brought my checkout papers an bill to the breakfast room

Great staff, excellent location near nice mall. Nicest hotel I saw in Riobamaba

Great staff, excellent location near nice mall. Nicest hotel I saw in Riobamaba

We stayed here for two nights in early January. A Chilean soccer team were also in residence, which put a bit of a strain on the staff. This ex-hacienda is on the outskirts of town rather than in the countryside, easily and cheaply within reach by taxi. Our room was enormous but rather cold. All facilities were fine, hot water, shower, wi-if, TV etc. Reception staff were very helpful, ready to assist with phone calls, calling taxis etc. Food was a bit disappointing, and restaurant service patchy. A useful place to stay if you're passing through, but not somewhere for an extended visit.

We stayed here for two nights in early January. A Chilean soccer team were also in residence, which put a bit of a strain on the staff. This ex-hacienda is on the outskirts of town rather than in the countryside, easily and cheaply within reach by taxi. Our room was enormous but rather cold. All facilities were fine, hot water, shower, wi-if, TV etc. Reception staff were very helpful, ready to assist with phone calls, calling taxis etc. Food was a bit disappointing, and restaurant service patchy. A useful place to stay if you're passing through, but not somewhere for an extended visit.

Only stayed one night but everything was nice; updated rooms but still rustic; lovely grounds, food in the restaurant was good; great place for r and r

Only stayed one night but everything was nice; updated rooms but still rustic; lovely grounds, food in the restaurant was good; great place for r and r

Overall, best hotel I've stayed at in Ecuador. The triple room was huge and clean. The beautiful high ceilings gave it a great, spacious feel. The staff was incredibly helpful and friendly. They helped us book a bike tour on Chimborazo, and lit the wood burning stove in our room to take away the Andes chill. Good food in the restaurant. My only complaint is that the WiFi signal was very weak and erratic through the entire hotel. It was usable, but a bit bothersome at times. If they fixed that, this place couldn't be beat!

Overall, best hotel I've stayed at in Ecuador. The triple room was huge and clean. The beautiful high ceilings gave it a great, spacious feel. The staff was incredibly helpful and friendly. They helped us book a bike tour on Chimborazo, and lit the wood burning stove in our room to take away the Andes chill. Good food in the restaurant. My only complaint is that the WiFi signal was very weak and erratic through the entire hotel. It was usable, but a bit bothersome at times. If they fixed that, this place couldn't be beat!

Arrived after a long drive so were thrilled to see this beautiful hotel tucked away from the main road. The staff were brilliant and the rooms amazing. We had log fires burring in our rooms ech night. restaurant was fantastic. Liked it all so much we stayed an extra night. would recommend it to everyone.

Arrived after a long drive so were thrilled to see this beautiful hotel tucked away from the main road. The staff were brilliant and the rooms amazing. We had log fires burring in our rooms ech night. restaurant was fantastic. Liked it all so much we stayed an extra night. would recommend it to everyone.

I liked the hotel very much. It is located near the city and the main road to go to different places.

Hotel staff was helpful right when we arrived. The restaurant stayed open late for us so that we could eat. The managers are fantastic and the place was extremely clean. I would definitely stay again!

Hotel staff was helpful right when we arrived. The restaurant stayed open late for us so that we could eat. The managers are fantastic and the place was extremely clean. I would definitely stay again!

Food was not good. Service was poor - no one around after 9 pm and rooms are loud. Crying baby next door and festival off property until 2 am

Food was not good. Service was poor - no one around after 9 pm and rooms are loud. Crying baby next door and festival off property until 2 am

Very good, the only problem is not with the hotels during my trip to Ecuador but rather your reservation service- double bookings, wrong price (they gave me a $20.00 discount at this hotel) and others. The food at this hotel is outstanding

Very good, the only problem is not with the hotels during my trip to Ecuador but rather your reservation service- double bookings, wrong price (they gave me a $20.00 discount at this hotel) and others. The food at this hotel is outstanding

Beautiful hacienda. Excellent service. Good restaurant. A little out of town but taxis are very cheap. Fireplaces in all rooms.

Beautiful hacienda. Excellent service. Good restaurant. A little out of town but taxis are very cheap. Fireplaces in all rooms.