Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.

Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.

We came for one night. The room was clean and the staff was very helpful.

We came for one night. The room was clean and the staff was very helpful.

Very clean

Very clean

Enjoyed my stay

Enjoyed my stay

It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!

It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!

Breakfast area was small and crowded

I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.

I always request high floor so I do not have to deal with a lot of noise. Well, I was unable to stay on a high floor during my stay because my I arrived in my room (initially on the 3rd floor), I could tell the bedding had not been changed on one of the beds. I definitely was not going to have myself nor my child sleep on USED bedding. Vanessa, at the front tried to accommodate me by then sending me to a room on the first floor (which had an awful..funny smell) and the second floor. This room was better and the bedding and towels were clean. I really appreciate SpringHill having quiet hours from 10-6. Unfortunately, at 6:03, I fist stomping. How and why someone is continuously walking in a room for over an hour and a half IDK. I tried to rest especially since I had to work that afternoon but it was not happening. I know hotel staff can’t control the noise level however, this is exactly why I request rooms on the high floor. Maybe I would’ve been able to get some rest. I ended up checking out before 8:00, not being able to enjoy my full time and I don’t appreciate that AT ALL.

Enjoyed our stay.

Enjoyed our stay.

Great condition

Great condition

No issues with our stay, would stay here again.

Close to everything, easy check in and check out. Room was very spacious and clean.

Close to everything, easy check in and check out. Room was very spacious and clean.

Great staff very clean great value bed lumpy and very uncomfortable

Great staff very clean great value bed lumpy and very uncomfortable

It was very nice and the area was quiet.

It was very nice and the area was quiet.

Check-in was quick and easy. They were very polite, and rooms were very clean and comfy.

Check-in was quick and easy. They were very polite, and rooms were very clean and comfy.

I love Springhill Suites, but this property was a little run down. Our shower had pink mildew in the tub and also the shower curtain. Besides that, the room was super clean. It was disappointing to know that the hotel that I expect to be great was not.

I love Springhill Suites, but this property was a little run down. Our shower had pink mildew in the tub and also the shower curtain. Besides that, the room was super clean. It was disappointing to know that the hotel that I expect to be great was not.

Great place, would stay again for sure

Great place, would stay again for sure

This is a good place to stay if you are in and out in a few days. The area does have many shopping and restaurant options. It is one of the places I like to stay at when traveling for work

This is a good place to stay if you are in and out in a few days. The area does have many shopping and restaurant options. It is one of the places I like to stay at when traveling for work