Staff and property was welcoming and wonderful

Staff and property was welcoming and wonderful

Amazing location, very nice to chill at. Would recommend.

Amazing location, very nice to chill at. Would recommend.

Stunning Riad with the most beautiful room and the hosts were amazing. Perfect location

Stunning Riad with the most beautiful room and the hosts were amazing. Perfect location

The Riad is a little bit of a challenge to find you will need to park your car on the street and walk into the Medina. Probably get a guide don't pay more then 10 - 20 DH. My son and I were the only guests and it did not look like this Riad gets much use. The manager is the only employee that we saw. When I arrived she was out and my son was locked in and could not let me in. I stood on the street for almost an hour until she returned. The room was spacious however the ceiling was very low and the door ways were quite dangerous for anyone greater than 5'8" tall. The location is quite convenient for the Fes Medina. Breakfast was delicious and homemade.

The Riad is a little bit of a challenge to find you will need to park your car on the street and walk into the Medina. Probably get a guide don't pay more then 10 - 20 DH. My son and I were the only guests and it did not look like this Riad gets much use. The manager is the only employee that we saw. When I arrived she was out and my son was locked in and could not let me in. I stood on the street for almost an hour until she returned. The room was spacious however the ceiling was very low and the door ways were quite dangerous for anyone greater than 5'8" tall. The location is quite convenient for the Fes Medina. Breakfast was delicious and homemade.

Souad and her staff made sure i was attended to very diligently - so i had a very good experience there. Everyone was so friendly!

Souad and her staff made sure i was attended to very diligently - so i had a very good experience there. Everyone was so friendly!

The hotel is closed! Doe not exist anymore! Phone off hook. No lights on. Waited in the dark at 10 pm after a 7 hour train ride with no answer at the door. Called hotels.com to get a refund, being that I had to find a new hotel at 10:30 at night, and sat on hold for 15 min (called the states from Morocco, so an expensive phone call) for them to tell me someone from the billing department would be in contact in 72 hours. Have not heard from anyone yet. It's been almost 2 weeks.

The hotel is closed! Doe not exist anymore! Phone off hook. No lights on. Waited in the dark at 10 pm after a 7 hour train ride with no answer at the door. Called hotels.com to get a refund, being that I had to find a new hotel at 10:30 at night, and sat on hold for 15 min (called the states from Morocco, so an expensive phone call) for them to tell me someone from the billing department would be in contact in 72 hours. Have not heard from anyone yet. It's been almost 2 weeks.

Whoever rated this hotel 4 star and described it as outstanding is dreaming. This is one of the worst hotels I have ever stayed in. The room was dank, smelt musty and was cold. There was no television, not even a toilet roll holder. The breakfast was not even continental style. Trying to get into the hotel was a nightmare with keyed system even Houdini could not work out. There was no mention that the hotel could not be accessed by vehicle. All in all the description was misleading and would recommend it to no one. We left after one night preferring to forfeit the night's tariff than spend another night there.

Whoever rated this hotel 4 star and described it as outstanding is dreaming. This is one of the worst hotels I have ever stayed in. The room was dank, smelt musty and was cold. There was no television, not even a toilet roll holder. The breakfast was not even continental style. Trying to get into the hotel was a nightmare with keyed system even Houdini could not work out. There was no mention that the hotel could not be accessed by vehicle. All in all the description was misleading and would recommend it to no one. We left after one night preferring to forfeit the night's tariff than spend another night there.