1. Room Condition: The room I received was in poor condition. The bathroom was dirty, and overall hygiene standards were unacceptable. 2. Staff Behavior: The hotel staff was rude and unhelpful during my stay. 3. Reservation Discrepancy: I had initially booked a duplex room, but upon arrival, I was given a single room. Furthermore, the hotel staff informed me that my payment was non-refundable, which contradicted my booking terms. Proposed Resolution: I kindly request a full refund for the following reasons: 1. The hotel did not meet basic cleanliness standards. 2. The staff’s behavior negatively impacted my experience. 3. The reservation discrepancy caused inconvenience and discomfort. I understand that policies may vary depending on the property, but I believe my situation warrants an exception. As a loyal customer, I hope you can address this promptly and provide a fair resolution. Please confirm the refund process and timeline, and I appreciate your understanding in this matter. I look forward to your prompt response. Thank you for your attention.

1. Room Condition: The room I received was in poor condition. The bathroom was dirty, and overall hygiene standards were unacceptable. 2. Staff Behavior: The hotel staff was rude and unhelpful during my stay. 3. Reservation Discrepancy: I had initially booked a duplex room, but upon arrival, I was given a single room. Furthermore, the hotel staff informed me that my payment was non-refundable, which contradicted my booking terms. Proposed Resolution: I kindly request a full refund for the following reasons: 1. The hotel did not meet basic cleanliness standards. 2. The staff’s behavior negatively impacted my experience. 3. The reservation discrepancy caused inconvenience and discomfort. I understand that policies may vary depending on the property, but I believe my situation warrants an exception. As a loyal customer, I hope you can address this promptly and provide a fair resolution. Please confirm the refund process and timeline, and I appreciate your understanding in this matter. I look forward to your prompt response. Thank you for your attention.

Very nice room and staffs are very nice and friendly

Very nice room and staffs are very nice and friendly

Amazing room with a terrace and a great view! Everyone here were super nice! Thanks!

Amazing room with a terrace and a great view! Everyone here were super nice! Thanks!

The property was clean and breakfast was good. It's not a hotel but a apartment type

The property was clean and breakfast was good. It's not a hotel but a apartment type

People were pleasant m

People were pleasant m

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

We stayed in this quaint hotel for five nights and thoroughly enjoyed our stay. The staff was attentive and professional. The only major challenge is the fact that there is very limited parking close to the hotel. We found a parking lot .2 miles away that was inexpensive and an easy walk. Keep that in mind if you have a vehicle while staying at the hotel. Our room was very clean and the bed comfortable. The breakfast was varied and delicious. We would definitely stay here again given the opportunity…

Wonderful staff, very nice place and location. Everything went smooth

Wonderful staff, very nice place and location. Everything went smooth

Shabby conditions.

Shabby conditions.

Beautiful apartment, the only bothering thing is the sofa which had some dirty spots on it. Overall worth the money!

Beautiful apartment, the only bothering thing is the sofa which had some dirty spots on it. Overall worth the money!

Front desk staff was friendly and helpful.

Front desk staff was friendly and helpful.

The location was good. It was only one mile walk to the city center or 20 minutes by Uber. Five euros in taxes for about the same price.. the staff was very helpful!!!

The location was good. It was only one mile walk to the city center or 20 minutes by Uber. Five euros in taxes for about the same price.. the staff was very helpful!!!

Good location

Good location

Wonderful staff and breakfast and spacious apartment. The only problem was the reception closed at 11pm we had our air con on max to cool the apartment down but could not turn it off or change it. We were very cold at night and could not sleep much.

Wonderful staff and breakfast and spacious apartment. The only problem was the reception closed at 11pm we had our air con on max to cool the apartment down but could not turn it off or change it. We were very cold at night and could not sleep much.

Overall great staff and cleanliness. One apartment air condition wasn't working so a bit hot. Breakfast was great, good options, would stay here again

Overall great staff and cleanliness. One apartment air condition wasn't working so a bit hot. Breakfast was great, good options, would stay here again

Very personal & friendly service. Feels like a stay at home.

Very personal & friendly service. Feels like a stay at home.

No recomendada, necessito my money back

No recomendada, necessito my money back