We checked in and then walked out, booking another hotel. It is not as described, with no restaurant, breakfast only between 9 and 10am, a very unpleasant looking pool, poor quality rooms and parking on broken ground to the side. Stay well clear.

We checked in and then walked out, booking another hotel. It is not as described, with no restaurant, breakfast only between 9 and 10am, a very unpleasant looking pool, poor quality rooms and parking on broken ground to the side. Stay well clear.

Internet was very bad, the tv wasn’t working at the beginning I told the reception and the answer was almost all the people who stay with us are from Europe and they don’t watch tv, only Americans like to watch tv eventually they came to fix the tv and not with the best actitud, also they offer parking and is only 4 spots and you have to use the street if you find something, they don’t allow you to bring your own drinks to the pool, the guy and owner at the reception wasn’t that friendly, breakfast was whatever the second day I ended up getting breakfast outside, also they give you instructions if you leave the room don’t leave any light, fan or a/c on at all and was not even a suggestion was almost like an order overall if I go back to bacalar I’ll stay on a different place

Internet was very bad, the tv wasn’t working at the beginning I told the reception and the answer was almost all the people who stay with us are from Europe and they don’t watch tv, only Americans like to watch tv eventually they came to fix the tv and not with the best actitud, also they offer parking and is only 4 spots and you have to use the street if you find something, they don’t allow you to bring your own drinks to the pool, the guy and owner at the reception wasn’t that friendly, breakfast was whatever the second day I ended up getting breakfast outside, also they give you instructions if you leave the room don’t leave any light, fan or a/c on at all and was not even a suggestion was almost like an order overall if I go back to bacalar I’ll stay on a different place

Warm welcome by the owner, who gave is a guide he wrote about Bacalar With all the hotspots And Nice restaurants but also practical tips. The sup Tour we booked by the hotel was also great!! Thanks for a great stay in Bacalar.

Warm welcome by the owner, who gave is a guide he wrote about Bacalar With all the hotspots And Nice restaurants but also practical tips. The sup Tour we booked by the hotel was also great!! Thanks for a great stay in Bacalar.

Nice break in bacalar Staff very friendly Clean and good value

Nice break in bacalar Staff very friendly Clean and good value

I don’t know in what universe it is acceptable to give two friends a room without a door for the bathroom. We rented two bikes and both of them were uncomfortable (wheel hitting the brake while cycling and seat too low). There is no complementary tour with the reservation, as it is advertised here. On the other hand, the staff was super friendly and the service was good.

I don’t know in what universe it is acceptable to give two friends a room without a door for the bathroom. We rented two bikes and both of them were uncomfortable (wheel hitting the brake while cycling and seat too low). There is no complementary tour with the reservation, as it is advertised here. On the other hand, the staff was super friendly and the service was good.

We arrived a little early but our rooms were ready already so we could check-in right away. The rooms are nicely decorated - minimalist style. The stuff is very helpful. You can park on the street right in front of the hotel - the street is quiet. The lake is 5-min walk away, different restaurant options 5-10-min walk, center - 15-min walk. The breakfast is basic but nourishing. The only thing is it’s a bit late if you have some activity planned - 9 am. But overall a fantastic place, definitely recommended.

We arrived a little early but our rooms were ready already so we could check-in right away. The rooms are nicely decorated - minimalist style. The stuff is very helpful. You can park on the street right in front of the hotel - the street is quiet. The lake is 5-min walk away, different restaurant options 5-10-min walk, center - 15-min walk. The breakfast is basic but nourishing. The only thing is it’s a bit late if you have some activity planned - 9 am. But overall a fantastic place, definitely recommended.

Fantastic rate and wonderful man who runs the place. It was rainy when I was there and the lagoon was a little gloomy, but if I go back I’ll stay here!

Fantastic rate and wonderful man who runs the place. It was rainy when I was there and the lagoon was a little gloomy, but if I go back I’ll stay here!

The amenities and facility was well managed, and very clean. The staff were friendly, helpful, professional. They helped us with all questions and sources for local activities. I would recommend this hotel for anyone. We feel it was a great value.

The amenities and facility was well managed, and very clean. The staff were friendly, helpful, professional. They helped us with all questions and sources for local activities. I would recommend this hotel for anyone. We feel it was a great value.

Place is clean and in a very quiet area. Close to the lagoon and breakfast was delicious! The hotel had a lot of tours to offer unfortunately we didn’t have enough time to take advantage of everything. Overall, we enjoyed our stay and felt safe!

Place is clean and in a very quiet area. Close to the lagoon and breakfast was delicious! The hotel had a lot of tours to offer unfortunately we didn’t have enough time to take advantage of everything. Overall, we enjoyed our stay and felt safe!

Nice small hotel with great service, Alex is really helpful

Nice small hotel with great service, Alex is really helpful

Great budet hotel to visit Bacalar! Alex has all the ammenities to enjoy all the things Bacalar has to offer. We used the boat tour and the ATVs and they were great. He also recomend us many restaurants that turn out to be top notch at a very good prices. Rooms are basic, but super clean and with really nice decor. Nice bed and pillows,

Great budet hotel to visit Bacalar! Alex has all the ammenities to enjoy all the things Bacalar has to offer. We used the boat tour and the ATVs and they were great. He also recomend us many restaurants that turn out to be top notch at a very good prices. Rooms are basic, but super clean and with really nice decor. Nice bed and pillows,

The hotel is delightful, with a spacious bedrooms big patio and a wonderful host, Alex. They provide lots of fun toys for exploring Bacalar-bicycles, ATVs, even a boat. Alex went out of his way to help me with everything I needed, from giving me a table and lamp so I could work on my computer, to carry my heavy luggage up and down the steps. I would definitely stay with them again.