Everything was great. Nice size room. Unfortunately, we were just passing through and only had one night.

Everything was great. Nice size room. Unfortunately, we were just passing through and only had one night.

We enjoyed our stay at Vacation Villa and the condo was extremely spacious and comfortable. The only complaint is the very soft bed. Upon check- in we were told we were 15 minutes early and had to stand in another line to wait to get a different room that would be ready at 3:45. Since we are gold members of hotel.com we always ask for a room upgrade and the manager seemed annoyed that we even asked for a room upgrade as well as arriving 15 minutes early and the greeting from all of the receptions employees were not friendly but we felt rather that they were annoyed that we asked questions. The facility itself is wonderful but I feel they need to work on there customer service attitude. Check in at the reception desk took about 20 minutes and there was only one couple in front of us although there were five agents at the check-in desk. I think check in should be a little quicker than that. Our room was extremely comfortable and it was clean but there was no shampoo or conditioner just soap in the bathroom. The facility had a beautiful pool indoors and Outdoors with hot tub and we would stay again.

We enjoyed our stay at Vacation Villa and the condo was extremely spacious and comfortable. The only complaint is the very soft bed. Upon check- in we were told we were 15 minutes early and had to stand in another line to wait to get a different room that would be ready at 3:45. Since we are gold members of hotel.com we always ask for a room upgrade and the manager seemed annoyed that we even asked for a room upgrade as well as arriving 15 minutes early and the greeting from all of the receptions employees were not friendly but we felt rather that they were annoyed that we asked questions. The facility itself is wonderful but I feel they need to work on there customer service attitude. Check in at the reception desk took about 20 minutes and there was only one couple in front of us although there were five agents at the check-in desk. I think check in should be a little quicker than that. Our room was extremely comfortable and it was clean but there was no shampoo or conditioner just soap in the bathroom. The facility had a beautiful pool indoors and Outdoors with hot tub and we would stay again.

Nice place. Pleasantly surprised how big the suite was. The whole place was very clean from the suite itself, the huge indoor pool and hot tub. The clerk that checked us in was very knowledgeable of the area and just a pleasant person. She is an older lady, I forget her name but she is a definite asset to this property! On the down side the path to the main office was not well lit but we used our flashlights. Also there isn't restaurants on site or groceries available. We had to travel 25 minutes to get a bite to eat.

Nice place. Pleasantly surprised how big the suite was. The whole place was very clean from the suite itself, the huge indoor pool and hot tub. The clerk that checked us in was very knowledgeable of the area and just a pleasant person. She is an older lady, I forget her name but she is a definite asset to this property! On the down side the path to the main office was not well lit but we used our flashlights. Also there isn't restaurants on site or groceries available. We had to travel 25 minutes to get a bite to eat.

Excellent amenities with 2 pools, sports courts, an arcade, and great views.

Excellent amenities with 2 pools, sports courts, an arcade, and great views.

First ever Berkshire Yoga Festival- super convenient by quick car ride since Jiminy on-site hotels were sold out. Neat spot up on the hill/ mountain across the road. Fun setup and layout. Maintenance of some aspects like exterior building doors and room windows could be a little better. Was safe though, especially with “foyer” card access controlled door that led to space before card access into our room (B) and another room (A). Assume for families traveling together who want to be super close to each other but separate rooms and not having to step out into hotel hallway to get between.

First ever Berkshire Yoga Festival- super convenient by quick car ride since Jiminy on-site hotels were sold out. Neat spot up on the hill/ mountain across the road. Fun setup and layout. Maintenance of some aspects like exterior building doors and room windows could be a little better. Was safe though, especially with “foyer” card access controlled door that led to space before card access into our room (B) and another room (A). Assume for families traveling together who want to be super close to each other but separate rooms and not having to step out into hotel hallway to get between.

Oddly it had some of the best coffee we had on the drip for use with the in-room coffee machine!

Oddly it had some of the best coffee we had on the drip for use with the in-room coffee machine!

The unit was in good condition and the online description was fairly representational of the unit. The mattress needs to be replaced.

The unit was in good condition and the online description was fairly representational of the unit. The mattress needs to be replaced.

The property was very clean and quiet. Exactly what we’re looking for on our weekend getaway

The property was very clean and quiet. Exactly what we’re looking for on our weekend getaway

Very quiet and comfortable, great rooms with all the amenities. Very nice pools indoor and outdoor. The front desk clerks are very helpful, knowledgeable and friendly.

Very quiet and comfortable, great rooms with all the amenities. Very nice pools indoor and outdoor. The front desk clerks are very helpful, knowledgeable and friendly.

Loved the spread out buildings and the resort amenities

Loved the spread out buildings and the resort amenities

Check in process was quick and easy. All prices and fees were explained properly and easily to understand. Very quiet atmosphere which is perfect after a day of exploring. Plenty of utensils and dishes available. Even had a wine cork opener for our bottle of wine to end the night! Will return 10/10

Check in process was quick and easy. All prices and fees were explained properly and easily to understand. Very quiet atmosphere which is perfect after a day of exploring. Plenty of utensils and dishes available. Even had a wine cork opener for our bottle of wine to end the night! Will return 10/10

My family went for just the weekend and had a great time! The weather wasn’t great but it didn’t matter because we were mostly there for the pool. Indoor and outdoor, the kids loved both! Would definitely stay again!

My family went for just the weekend and had a great time! The weather wasn’t great but it didn’t matter because we were mostly there for the pool. Indoor and outdoor, the kids loved both! Would definitely stay again!

Nice place for a quiet getaway. Wish I had more time to spend to partake in the activities! They looked fun! The condo was lovely and comfortable. The pool area was nice.

Nice place for a quiet getaway. Wish I had more time to spend to partake in the activities! They looked fun! The condo was lovely and comfortable. The pool area was nice.

ease of use

ease of use

We had a great stay!

We had a great stay!

A hit with our 6-year-old: pools, jetted tub. We loved having a kitchen for a break from eating out while traveling. Everything was clean and efficiently run. That said, no food or stores onsite (beyond vending machines), and the walls are thin so I could hear neighbors talking, coming and going, and for that reason I might not stay here again

A hit with our 6-year-old: pools, jetted tub. We loved having a kitchen for a break from eating out while traveling. Everything was clean and efficiently run. That said, no food or stores onsite (beyond vending machines), and the walls are thin so I could hear neighbors talking, coming and going, and for that reason I might not stay here again