This place needs very deep clearing it was dirt and sand on the floor spiders everywhere, bugs on the bed and sheets the bathroom sink was clogged, under the beds were disaster seemed like it wasn’t vacuumed for very long time

This place needs very deep clearing it was dirt and sand on the floor spiders everywhere, bugs on the bed and sheets the bathroom sink was clogged, under the beds were disaster seemed like it wasn’t vacuumed for very long time

The area itself and the lake are very beautiful. We really enjoyed kayaking and canoeing. However, as other reviews have noted, there are definitely some customer service issues. The main page on the website incorrectly claims that all of the rooms are air conditioned. When we arrived, it was an 85° day, and there was only one working fan in the entire three bedroom cabin. I texted and called the office and the after hours line, but never heard back. My husband ended up going out and spending $80 on two fans. The next day I called again several times before I reached someone, and they to put in a window unit for air-conditioning quickly, but it took a lot of work to get ahold of someone. The lake is not really swimmable. My children were able to wade in up to their knees, but after that it was filled with thick black seaweed that came all the way to the surface. We ended up going offsite in order to swim. Many of the amenities on the website were not available. In addition to the air conditioning issue, there were no paddle boards, which were advertised. The website also advertises yoga on the beach, but when I asked the office about it, the woman said she had never heard of it. This is technically a private lake, but on our last day a group of about 60 middle schoolers arrived on a field trip. Because of the size of the beach and limited amenities, we were unable to use the beach at all.

The area itself and the lake are very beautiful. We really enjoyed kayaking and canoeing. However, as other reviews have noted, there are definitely some customer service issues. The main page on the website incorrectly claims that all of the rooms are air conditioned. When we arrived, it was an 85° day, and there was only one working fan in the entire three bedroom cabin. I texted and called the office and the after hours line, but never heard back. My husband ended up going out and spending $80 on two fans. The next day I called again several times before I reached someone, and they to put in a window unit for air-conditioning quickly, but it took a lot of work to get ahold of someone. The lake is not really swimmable. My children were able to wade in up to their knees, but after that it was filled with thick black seaweed that came all the way to the surface. We ended up going offsite in order to swim. Many of the amenities on the website were not available. In addition to the air conditioning issue, there were no paddle boards, which were advertised. The website also advertises yoga on the beach, but when I asked the office about it, the woman said she had never heard of it. This is technically a private lake, but on our last day a group of about 60 middle schoolers arrived on a field trip. Because of the size of the beach and limited amenities, we were unable to use the beach at all.

We enjoyed the spacious cabin and the access to boats and the lake!

We enjoyed the spacious cabin and the access to boats and the lake!

Great views and great boat access. We'll definitely be returning.

Great views and great boat access. We'll definitely be returning.

We enjoyed our stay at the Oak house. View of lake and very roomy. Perfect for long weekend getaway.

We enjoyed our stay at the Oak house. View of lake and very roomy. Perfect for long weekend getaway.

Very cozy townhouse. Will stay again

Very cozy townhouse. Will stay again

We love staying at the Balsam cabin, such a clean and beautiful place! Thank you for another awesome trip.

We love staying at the Balsam cabin, such a clean and beautiful place! Thank you for another awesome trip.

We stayed here for a family vacation and the place was great! I’m sure it’s different in the summer, and definitely a winter oasis. The only downsize was there wasn’t hot water in the shower downstairs it was warm but not scorching your skin hot like my husband likes! the basement where the two bedrooms were was cold but once you put on the space heaters they were cozy. The upstairs king room was “quite the room” and we called it all weekend. Such an Adirondack retreat. We’d love to go back!

We stayed here for a family vacation and the place was great! I’m sure it’s different in the summer, and definitely a winter oasis. The only downsize was there wasn’t hot water in the shower downstairs it was warm but not scorching your skin hot like my husband likes! the basement where the two bedrooms were was cold but once you put on the space heaters they were cozy. The upstairs king room was “quite the room” and we called it all weekend. Such an Adirondack retreat. We’d love to go back!

Perfect for our fishing trip for those who chose not to camp

Perfect for our fishing trip for those who chose not to camp

Nice quiet spot to relax

Nice quiet spot to relax

Been coming for years, love it hear

Been coming for years, love it hear

the lake view of the property is breathtaking, especially when you work up early in the morning. the location is convenient, 5 minutes to grocery and gas, 10 miles to lake Placid. it’s more quiet. there’s complementary kayaks, paddle board for the kids. Boats for rental is brand new and stuff very friendly. there’s live music on sat afternoon. taking a glass of wine by the lake front with camp fire, while kids playing right at the private, what else can you ask for a vacation? only one downside, the first night we arrived has no hot water. the property stopped by even it was late in the evening and they fixed it early the next morning. there’s steam room inside the main bathroom, so not too bad taking a cold shower. however, the dryer has no heat, so we can’t dry the kids wet clothes. this is the only complaint. otherwise, super good value staying here and much better than the crowded town. I highly recommend it.

the lake view of the property is breathtaking, especially when you work up early in the morning. the location is convenient, 5 minutes to grocery and gas, 10 miles to lake Placid. it’s more quiet. there’s complementary kayaks, paddle board for the kids. Boats for rental is brand new and stuff very friendly. there’s live music on sat afternoon. taking a glass of wine by the lake front with camp fire, while kids playing right at the private, what else can you ask for a vacation? only one downside, the first night we arrived has no hot water. the property stopped by even it was late in the evening and they fixed it early the next morning. there’s steam room inside the main bathroom, so not too bad taking a cold shower. however, the dryer has no heat, so we can’t dry the kids wet clothes. this is the only complaint. otherwise, super good value staying here and much better than the crowded town. I highly recommend it.

Our stay at Ampersand Bay was amazing - it was a special pleasure to have such a well tended beach area, with a stocked fire pit for an evening fire and access to canoes, kayaks and paddle boards whenever we wanted to use the water. The quiet and beautiful view were amazing. The cabin was spotlessly clean and well equipped except - no kettle or coffee maker! That was the only thing that was lacking.

Our stay at Ampersand Bay was amazing - it was a special pleasure to have such a well tended beach area, with a stocked fire pit for an evening fire and access to canoes, kayaks and paddle boards whenever we wanted to use the water. The quiet and beautiful view were amazing. The cabin was spotlessly clean and well equipped except - no kettle or coffee maker! That was the only thing that was lacking.

We stayed in Herron Townhouse #6 during extreme cold weather. -30 overnight the first night. The wind was strong and we immediately noticed the home was drafty. We used the propane fire place to help heat the house. The twmperature inside barely hit a high of 58. That was surprising since these townhomes were built 15-ish years ago. The townhouse had nice furnishings and plenty of blankets. The overall townhouse was not level. When you walked in the front door and walked straught ahead to the main living space, you had to walk on an incline of a few inches. Then from the main door into the 1st floor bedroom the floors slanted off in that direction. This occurred on the 2nd floor as well. Which messed with my virtigo the first day. This was a negative in our stay, but not a reflection of the staff, cleaniness, or anything else in how we liked the overnight accommodations. We would stay on property again, just not in this particular townhome.

We stayed in Herron Townhouse #6 during extreme cold weather. -30 overnight the first night. The wind was strong and we immediately noticed the home was drafty. We used the propane fire place to help heat the house. The twmperature inside barely hit a high of 58. That was surprising since these townhomes were built 15-ish years ago. The townhouse had nice furnishings and plenty of blankets. The overall townhouse was not level. When you walked in the front door and walked straught ahead to the main living space, you had to walk on an incline of a few inches. Then from the main door into the 1st floor bedroom the floors slanted off in that direction. This occurred on the 2nd floor as well. Which messed with my virtigo the first day. This was a negative in our stay, but not a reflection of the staff, cleaniness, or anything else in how we liked the overnight accommodations. We would stay on property again, just not in this particular townhome.

Beautiful cabin! So relaxing and cozy. We very much enjoyed our time there.

Beautiful cabin! So relaxing and cozy. We very much enjoyed our time there.

This was a beautiful property and we really enjoyed our stay . The view out the master bedroom in the evening and morning was spectacular. Definitely will visit again…

This was a beautiful property and we really enjoyed our stay . The view out the master bedroom in the evening and morning was spectacular. Definitely will visit again…