The one bedroom suite was spacious and comfortable. The one down fall was the lack of water pressure in the shower.

The one bedroom suite was spacious and comfortable. The one down fall was the lack of water pressure in the shower.

The problem with this reservation was that I booked for 4 nights. For some reason, the booking at the hotel was for 1 night, and then I would need to check-in again and change rooms for the remaining nights. I was told, I owed an additional fee upon the check-in of the first night. When I contacted Hotels.com support, they were no help in resolving the issue. So I paid twice for my reservation through Hotels.com - for a 4 night stay, with an additional booking fee when I checked-in due to how the reservation was made, and I was not informed of the additional charges before hand. I'm not satisfied with how Hotels.com handled the discrepancy, and will be filing a complaint. This is not fair to the consumer of your service, and seems there is a disconnect when booking accommodations.

The problem with this reservation was that I booked for 4 nights. For some reason, the booking at the hotel was for 1 night, and then I would need to check-in again and change rooms for the remaining nights. I was told, I owed an additional fee upon the check-in of the first night. When I contacted Hotels.com support, they were no help in resolving the issue. So I paid twice for my reservation through Hotels.com - for a 4 night stay, with an additional booking fee when I checked-in due to how the reservation was made, and I was not informed of the additional charges before hand. I'm not satisfied with how Hotels.com handled the discrepancy, and will be filing a complaint. This is not fair to the consumer of your service, and seems there is a disconnect when booking accommodations.

Loved Newport. The inn was in the perfect location

Loved Newport. The inn was in the perfect location

The room and hotel overall are very accommodating and nice, but the walls and doors are PAPER THIN. We could hear every word our neighbors were saying as if they were standing right next to us, and I’m sure it was vice versa. Just not convenient for privacy or if your neighbors are up late.

The room and hotel overall are very accommodating and nice, but the walls and doors are PAPER THIN. We could hear every word our neighbors were saying as if they were standing right next to us, and I’m sure it was vice versa. Just not convenient for privacy or if your neighbors are up late.

Staff were very nice and professional.

Staff were very nice and professional.

We loved the 1 bedroom suite We did notice that you could hear conversations from other guests (I am sure they could hear us) The lack of sound-deadening was a bit of a concern Very clean and super convenient to downtown Newport

We loved the 1 bedroom suite We did notice that you could hear conversations from other guests (I am sure they could hear us) The lack of sound-deadening was a bit of a concern Very clean and super convenient to downtown Newport

Great location! Clean ! Friendly staff. Amazing sunset on roof top deck. Appreciated parking being included in stay.

Great location! Clean ! Friendly staff. Amazing sunset on roof top deck. Appreciated parking being included in stay.

Get little get away. Can walk to just about everything you need. Got to watch the sunset from our window or up on roof deck. Not sure I would visit in summer only because it would be too crazy for me. Liked this place a lot!

Get little get away. Can walk to just about everything you need. Got to watch the sunset from our window or up on roof deck. Not sure I would visit in summer only because it would be too crazy for me. Liked this place a lot!

Staff was terrific, very friendly and helpful. Having free parking on site in downtown Newport is a huge plus. The room was nice and clean with a beautiful view of the harbor. The location can’t be beat. You can walk to everything you want to do in downtown Newport.

Staff was terrific, very friendly and helpful. Having free parking on site in downtown Newport is a huge plus. The room was nice and clean with a beautiful view of the harbor. The location can’t be beat. You can walk to everything you want to do in downtown Newport.

Concierge and cleaning staff are professional and personable. I had an issue with the room and it was attended to immediately. Only problem is the beds are right next to the doors, so it can get noisy.

Concierge and cleaning staff are professional and personable. I had an issue with the room and it was attended to immediately. Only problem is the beds are right next to the doors, so it can get noisy.

Excellent room. Nice view from roof top deck and room. Close to everything. Didn't drive all weekend!

Excellent room. Nice view from roof top deck and room. Close to everything. Didn't drive all weekend!

The hotel is right on the heart of the waterfront action. Not sure why I had to write my car make/model etc on a little sticky pad… don’t they have a form for that? It is as busy when we checked and and staff seemed a little overwhelmed. Overall the property is nice. Maybe a bathroom redo is in order..

The hotel is right on the heart of the waterfront action. Not sure why I had to write my car make/model etc on a little sticky pad… don’t they have a form for that? It is as busy when we checked and and staff seemed a little overwhelmed. Overall the property is nice. Maybe a bathroom redo is in order..

Sean is the very best! He's knowledgeable, professional and oh so friendly! Thank you, SEAN!!

Sean is the very best! He's knowledgeable, professional and oh so friendly! Thank you, SEAN!!

The view from the property was excellent and the location to area was perfect. Parking was difficult to find a spot and the room had an odor. We also got a text message prior to arrival the pool was out of service but upon arrival was informed there is no pool and not sure why I got that message.

The view from the property was excellent and the location to area was perfect. Parking was difficult to find a spot and the room had an odor. We also got a text message prior to arrival the pool was out of service but upon arrival was informed there is no pool and not sure why I got that message.

Overpriced for the quality of the property. Room was outdated and the common areas were dirty/hot. Very convenient however for activities around the wharfs.

Overpriced for the quality of the property. Room was outdated and the common areas were dirty/hot. Very convenient however for activities around the wharfs.

They pout is in a room right over the bar the first night and it was so loud until 2 am. Also, the air conditioning in the room really only cooled down the room it was in, so sleeping was not a good experience. We asked to be moved to another room, which they did accommodate, however it was still above the car and was still somewhat loud. The air conditioning in that room was the same as the other, really only cooled the room it was in. The staff was wonderful, but I will look for other accommodations the next time I go to Newport.

They pout is in a room right over the bar the first night and it was so loud until 2 am. Also, the air conditioning in the room really only cooled down the room it was in, so sleeping was not a good experience. We asked to be moved to another room, which they did accommodate, however it was still above the car and was still somewhat loud. The air conditioning in that room was the same as the other, really only cooled the room it was in. The staff was wonderful, but I will look for other accommodations the next time I go to Newport.