very good

very good

quick check in, friendly staff, pretty decent breakfast no complaints, if taking small children get them wetsuits as the pool is ice cold, lovely hotel and massive rooms would definitely come back here again, ideally situated (15 mins by taxi to the airport)

quick check in, friendly staff, pretty decent breakfast no complaints, if taking small children get them wetsuits as the pool is ice cold, lovely hotel and massive rooms would definitely come back here again, ideally situated (15 mins by taxi to the airport)

Disrespectful and degrading hotel staff! AC function not working so they let guests sleep in cold rooms! Not cooperating! Lights were broken too! No response just taking your money!

Disrespectful and degrading hotel staff! AC function not working so they let guests sleep in cold rooms! Not cooperating! Lights were broken too! No response just taking your money!

Agradable

Agradable

It very nice hotel close to do beaches , airport and room very nice and the staff very helpful. Great breakfast;)

It very nice hotel close to do beaches , airport and room very nice and the staff very helpful. Great breakfast;)

Reading some of the negative reviews I don’t agree with the hotel was clean and well run the only downside was there is no English TV but that’s a personal choice for me there was lots of choice for breakfast but unfortunately the cooked breakfast was only lukewarm on the five days I was there that was a bit disappointing

Reading some of the negative reviews I don’t agree with the hotel was clean and well run the only downside was there is no English TV but that’s a personal choice for me there was lots of choice for breakfast but unfortunately the cooked breakfast was only lukewarm on the five days I was there that was a bit disappointing

I left my tablet and also a mobile charger in room 105 after leaving the hotel on 20th October.i have tried phoning and text messaging the hotel but have been unable to get a response.Can you get the hotel to contact me?

I left my tablet and also a mobile charger in room 105 after leaving the hotel on 20th October.i have tried phoning and text messaging the hotel but have been unable to get a response.Can you get the hotel to contact me?

Ok

Ok

It's was a very short say, but the overall service is good. Its nice and clean hotel including the room and the facilities.

It's was a very short say, but the overall service is good. Its nice and clean hotel including the room and the facilities.

Ok for a night, Good breakfast

Ok for a night, Good breakfast

Yes the hotel is dated but the staff are friendly it is clean and comfortable. The pool is great and clean too! We thoroughly enjoyed our time

Yes the hotel is dated but the staff are friendly it is clean and comfortable. The pool is great and clean too! We thoroughly enjoyed our time

Very disappointed with my one night here (last night) in room 658. I checked in with a 2 year old and was given a room on the top floor. The balcony was very unsafe for that age so we couldn't use it. I had to go up some steps from reception to get to room with child, pushchair and bags and was offered no help. No glasses in the room to even have a drink of water. Remote control for aircon didn't work. Bottom of the beds we're fraying. But worst of all was the cleanliness. There were dark hairs all over the bathroom, in the bath, on the floor, on the hairdryer. I wiped a section of the carpet in the bedroom with a wet wipe and it was covered in dirt and hairs. A contact lense under the bed. Stain on carpet near fridge. Stain on headboard. Please see attached photos. Completely unacceptable. I will say that the breakfast was very good with lots of options.

Very disappointed with my one night here (last night) in room 658. I checked in with a 2 year old and was given a room on the top floor. The balcony was very unsafe for that age so we couldn't use it. I had to go up some steps from reception to get to room with child, pushchair and bags and was offered no help. No glasses in the room to even have a drink of water. Remote control for aircon didn't work. Bottom of the beds we're fraying. But worst of all was the cleanliness. There were dark hairs all over the bathroom, in the bath, on the floor, on the hairdryer. I wiped a section of the carpet in the bedroom with a wet wipe and it was covered in dirt and hairs. A contact lense under the bed. Stain on carpet near fridge. Stain on headboard. Please see attached photos. Completely unacceptable. I will say that the breakfast was very good with lots of options.

I couldn't fault one think.location brilliant. Staff very helpful. Breakfast good choices. Bar food very good.

I couldn't fault one think.location brilliant. Staff very helpful. Breakfast good choices. Bar food very good.

Mold in the ceiling of the bathroom and shower, doors about to fall of where the mini fridge was, carpet from 1935 maybe older, lousy pillows, air condition went down and instead of providing a repair ASAP they waited until the next morning at 11:00 for a service Paterson to show up. The gave me a room as a result of the air conditioning being down that made me feel I was in the military barracks.. if you guys rate this hotel 3.75 you need to review the measuring scale you are using this is a 1.5 star at the most.

Mold in the ceiling of the bathroom and shower, doors about to fall of where the mini fridge was, carpet from 1935 maybe older, lousy pillows, air condition went down and instead of providing a repair ASAP they waited until the next morning at 11:00 for a service Paterson to show up. The gave me a room as a result of the air conditioning being down that made me feel I was in the military barracks.. if you guys rate this hotel 3.75 you need to review the measuring scale you are using this is a 1.5 star at the most.

The place looks fine, but the service isn't very good. There was someone at the parking pointing us where we could park the car temporarily. He didn't make any attempt top help us out with several heavy bags while holding a baby - he literally watched me walk in and out 3 times. When we arrived at the front desk "they didn't receive any confirmation from hotels.com" - meaning I had to call the customer service to re-send a confirmation. This altogether took almost an hour and wasn't a good experience. The girl at the reception was just following get orders (she said) so no blame on her, but in a future scenario I'd suggest to be more proactive in sorting it out with your suppliers instead of letting me wait. The floor of the room was covered with ants walking around and the bed was extremely hard and had this uncomfortable pillows. The room and bathroom were clean though and the gentleman at checkout was friendly and helpful.

The place looks fine, but the service isn't very good. There was someone at the parking pointing us where we could park the car temporarily. He didn't make any attempt top help us out with several heavy bags while holding a baby - he literally watched me walk in and out 3 times. When we arrived at the front desk "they didn't receive any confirmation from hotels.com" - meaning I had to call the customer service to re-send a confirmation. This altogether took almost an hour and wasn't a good experience. The girl at the reception was just following get orders (she said) so no blame on her, but in a future scenario I'd suggest to be more proactive in sorting it out with your suppliers instead of letting me wait. The floor of the room was covered with ants walking around and the bed was extremely hard and had this uncomfortable pillows. The room and bathroom were clean though and the gentleman at checkout was friendly and helpful.

Hotel was run down and rooms quite dated. There was a clear ant infestation at all locations in the hotel from the lobby to the bedrooms, including the beds themselves! Food was ok, however not hot and clearly suited to the majority Spanish clientele Staff were ok, helpful when required but not happy at their jobs which put a negative feel in the hotel. I would not recommend this hotel unfortunatey, massive potential given location but not up to scratch for the 4* rating!

Hotel was run down and rooms quite dated. There was a clear ant infestation at all locations in the hotel from the lobby to the bedrooms, including the beds themselves! Food was ok, however not hot and clearly suited to the majority Spanish clientele Staff were ok, helpful when required but not happy at their jobs which put a negative feel in the hotel. I would not recommend this hotel unfortunatey, massive potential given location but not up to scratch for the 4* rating!