The owner was very kind and understanding. There was a mix up with the dates that expedia put on there but she called around to some nearby locations and got us another room to stay in and gave us the same amenties at her location on top of it. Super amazing at making you feel like they wanted you there!

The owner was very kind and understanding. There was a mix up with the dates that expedia put on there but she called around to some nearby locations and got us another room to stay in and gave us the same amenties at her location on top of it. Super amazing at making you feel like they wanted you there!

A four star hotel closed at 2 pm. No staff . Just husband and wife that I woke up and lectured me about 4 pm checkin although res said 3 pm.very rude. Hotel was empty and their attitude made me leave.i was afraid to sleep there. It reminded me about the movie shining with jack nicholson and psycho.NOT a 4 star hotel. Less than motel 6 or less.

A four star hotel closed at 2 pm. No staff . Just husband and wife that I woke up and lectured me about 4 pm checkin although res said 3 pm.very rude. Hotel was empty and their attitude made me leave.i was afraid to sleep there. It reminded me about the movie shining with jack nicholson and psycho.NOT a 4 star hotel. Less than motel 6 or less.

Tomas and Nina the hosts were excellent and could not do enough for you. Unfortunately do to improvements the sauna was out of use during our stay but this is a minor issue which did not spoil our stay

Tomas and Nina the hosts were excellent and could not do enough for you. Unfortunately do to improvements the sauna was out of use during our stay but this is a minor issue which did not spoil our stay

A cheap taxi ride to and from Bran to this nice little hotel. After a couple of minor issues we found the staff to be very helpful and accommodating with our stay.

A cheap taxi ride to and from Bran to this nice little hotel. After a couple of minor issues we found the staff to be very helpful and accommodating with our stay.

Nice views. Well located to visit by car the region. There is no elevator and reception is on first floor. Call to arrange the entrance time. Breakfast is too expensive.

Nice views. Well located to visit by car the region. There is no elevator and reception is on first floor. Call to arrange the entrance time. Breakfast is too expensive.

Nice and clean, staff very friendly Breakfast wasn’t the best ,no butter No water hot or cold for 24 hours which wasn’t very convenient with no apologies or explanation

Nice and clean, staff very friendly Breakfast wasn’t the best ,no butter No water hot or cold for 24 hours which wasn’t very convenient with no apologies or explanation

Absolutely no customer service - as a gold Expedia member I travel a lot probably the rudest money grubbing people I have ever encountered and should sell their property and make a career in money laundering. They were disgusted I booked through Expedia for one, our room was made for Hansel and Gretel - bathroom reaked and there were health and safety violations throughout including smashing your head on low beams - not at all accessible to anyone with children or the elderly and finally it felt like we were intruding on a family home - the family of the owners gathered at night (10-12) and threw back a bottle of Jack Daniels in the lounge while casting side glances at us to get out. Lastly Romanians protested corruption this weekend in Bucharest - their march should have started at the Belvedere! I have so much more to tell and to fellow Expedians I only stayed here one night !! Avoid this place and Expedia should reconsider their listing of it .

Absolutely no customer service - as a gold Expedia member I travel a lot probably the rudest money grubbing people I have ever encountered and should sell their property and make a career in money laundering. They were disgusted I booked through Expedia for one, our room was made for Hansel and Gretel - bathroom reaked and there were health and safety violations throughout including smashing your head on low beams - not at all accessible to anyone with children or the elderly and finally it felt like we were intruding on a family home - the family of the owners gathered at night (10-12) and threw back a bottle of Jack Daniels in the lounge while casting side glances at us to get out. Lastly Romanians protested corruption this weekend in Bucharest - their march should have started at the Belvedere! I have so much more to tell and to fellow Expedians I only stayed here one night !! Avoid this place and Expedia should reconsider their listing of it .

Rural hotel with stunning views, helpful staff who go above and beyond to assist their guests.

Rural hotel with stunning views, helpful staff who go above and beyond to assist their guests.

We were looking forward to staying at this hotel for the nice views but it's nothing like the pictures, the rooms are very small and outdated and the reception/bar smell like smoke, the pool is a quarter size of that it looks in the pictures and the guy from the reception was rude from the beginning. I would not recommend for people to stay here and they refused to give me my money back.

We were looking forward to staying at this hotel for the nice views but it's nothing like the pictures, the rooms are very small and outdated and the reception/bar smell like smoke, the pool is a quarter size of that it looks in the pictures and the guy from the reception was rude from the beginning. I would not recommend for people to stay here and they refused to give me my money back.

One of the best. Thomas and Neena, the owners did everything to make us feel comfortable and at home. The place is so uniquely decorated - like a beautiful country home in Romania. Highly recommend.

One of the best. Thomas and Neena, the owners did everything to make us feel comfortable and at home. The place is so uniquely decorated - like a beautiful country home in Romania. Highly recommend.

We stayed for one night at the hotel. The staff was very friendly and helpful. We enjoyed playing billiards in the lounge before bed. Parking was easy and the room was very clean.

We stayed for one night at the hotel. The staff was very friendly and helpful. We enjoyed playing billiards in the lounge before bed. Parking was easy and the room was very clean.

Since the rating of the hotel is very high we were expecting to enjoy the hotel facilities. in reality: The pictures are deceiving! The hotel manager is very rude and in-polite. when we asked for clean towels she argued with us asking if at home we change every day, saying it is the against the hotel policy to change towels every day. It was written in the room but only in Romanian (!) The pool is tiny. we wanted to use the Gym. we were told that we have 1 hour a day. When we said that we want to go they said that they need to fix it first so only in half an hour. we ave up. Breakfast is served 8:30-9:30 even during the weekend. One positive thing- breakfast was good (if you ignore the small window of opportunity to have it)

Since the rating of the hotel is very high we were expecting to enjoy the hotel facilities. in reality: The pictures are deceiving! The hotel manager is very rude and in-polite. when we asked for clean towels she argued with us asking if at home we change every day, saying it is the against the hotel policy to change towels every day. It was written in the room but only in Romanian (!) The pool is tiny. we wanted to use the Gym. we were told that we have 1 hour a day. When we said that we want to go they said that they need to fix it first so only in half an hour. we ave up. Breakfast is served 8:30-9:30 even during the weekend. One positive thing- breakfast was good (if you ignore the small window of opportunity to have it)

We had a very nice time at the Bran Belvedere. The staff speaks good english and were friendly and useful. The view from our room balcony was amazing and the place is beautiful. It is a little out of the city centre so it is quiet and relaxing.

We had a very nice time at the Bran Belvedere. The staff speaks good english and were friendly and useful. The view from our room balcony was amazing and the place is beautiful. It is a little out of the city centre so it is quiet and relaxing.

We were impressed with the hotel and staff. After being greeted and checked in by the owner, we were treated to a welcoming toast of homemade "brandy." Clean rooms and a great view of the surrounding mountains.

We were impressed with the hotel and staff. After being greeted and checked in by the owner, we were treated to a welcoming toast of homemade "brandy." Clean rooms and a great view of the surrounding mountains.

the room was clean an spacius with high cealing. It's family owned and they are wery welcoming and helpful. I was there for some trekking in the mountains and got some great advice on good routes.

the room was clean an spacius with high cealing. It's family owned and they are wery welcoming and helpful. I was there for some trekking in the mountains and got some great advice on good routes.

I have a high standard of cleanliness. Our room was clean, maintained well, and had a great view of the mountains. The family that owns and operates it is very nice and was a pleasure to talk too. Only draw back is it is about 1 mile from the shops and cafes. However, a nice 15 min walk through a neighborhood or there are cabs to call.

I have a high standard of cleanliness. Our room was clean, maintained well, and had a great view of the mountains. The family that owns and operates it is very nice and was a pleasure to talk too. Only draw back is it is about 1 mile from the shops and cafes. However, a nice 15 min walk through a neighborhood or there are cabs to call.