The villa was nice and spacious and in an excellent location. The pool was nice and clean, and it was quiet outside (once the neighbours had gone out) Loved the Christmas tree and was so pleasantly surprised by the personal touch of a present. Fresh flowers too, made the place feel like home. Carlton was very responsive, friendly, well mannered and an asset to the property. The media were very good, with large TV, DVD player and cable TV. Nice undercover area on patio, so you can be outside if it rains and also shaded from the sun. The downside to this villa was the office right underneath our villa; this was just noisy (and this was at Christmas and New Year too). The office door kept slamming so hard that it rattled through our villa, open from about 7am, lots of people talking outside our front door, stamping of feet up the steps. We also had a couple of people ring our door bell to ask where Carlton was. They did not realise where the office was and what was a villa. This all need better planning. Running multiple businesses from this office also let to more disturbances. Vacuuming of cars for hire right outside the villa return as well as accountancy clients. Sadly, not much can be done about noisy neighbours, however as two of them live permanently in their apartment, may a polite chat could be had. Room for improvement We felt that the property was rather dated in places and needed some general maintenance and more accessories. One half of toaster was broken There were no wires plugged into TV initially, so we had to connect everything ourselves. The pool area needs tidying. It just looked scruffy. Furniture scattered everywhere, no neatly stacked, old lounger covers thrown over the fence. Rocks, coins and pegs just left on the window sills. Didn’t look like this area had been tidies for a while. The kitchen equipment was a mix of new and missing. There was a lack of food preparation items; eg mixing bowls, storage containers such as Tupperware, baking/casserole dishes. There were minimal plates and mugs; only 4 of everything (odd as this villa should sleep 6) There were no trays to take items to pool, which is where we lived for the week. Overall this is a great villa, but has been let down by the noisy office and the general upkeep of the property.

We had a great family holiday in Waterfall Villa. It's in a great location, well designed and really quite spacious. The pool and gardens are lovely, very private with well considered planting, the pool is very well maintained and a pleasure to use. We really enjoyed seeing the resident Hummingbirds and the Green Monkeys which are often to be found in the neighbourhood. Holetown is a very friendly area with some great bars and restaurants. The beach is wonderful and a very short and easy walk from the property. Carlton was keen to ensure that we enjoyed our stay and we hope to return again soon. We also hired a car through Holetown Cars which was hassle free and very competitively priced.