I was unable to stay at the hotel due to a flight diversion, then delay, then not making my connection. When trying to cancel my hotel reservation, the staff refused to do so even though I had no control of the situation. I rated everything as unsatisfactory due to the fact that I was not able to stay there.

I was unable to stay at the hotel due to a flight diversion, then delay, then not making my connection. When trying to cancel my hotel reservation, the staff refused to do so even though I had no control of the situation. I rated everything as unsatisfactory due to the fact that I was not able to stay there.

Lovely hotel in a great location. The Breakfast was really good. Perfect for a city break in Dublin. Will definitely stay again in the future

Lovely hotel in a great location. The Breakfast was really good. Perfect for a city break in Dublin. Will definitely stay again in the future

Disappointed. We were misled about parking even after we rang and checked the day before. Reception staff weren't helpful. For all its stars it lacked the quality. Wont be staying again or recommending....

Disappointed. We were misled about parking even after we rang and checked the day before. Reception staff weren't helpful. For all its stars it lacked the quality. Wont be staying again or recommending....

I really enjoyed my stay at the Cliff townhouse! I was worried because the beds in the photos look small, but my room had a king bed. My room didn’t have a bright pink or blue theme, but it was still pleasantly decorated and comfortable. If I were to book again I would request a room facing St Stephen’s Green. I bet the view is great! This hotel is a converted townhouse, the rooms are either in the fron or in the back (separates by the main stairwell), and we were in the back. The elevator is located in the very back, and if you’re in a room at the fron you might ask the concierge to bring your bags up for you, because you will have to go up some steps even after taking the elevator. The breakfast was amazing and the staff was great. The hotel uses real keys, so you need to leave it at the desk when you leave. This was only problematic one time, when no one was at the desk upon our return. I’d definitely book here again! The location is really lovely.

I really enjoyed my stay at the Cliff townhouse! I was worried because the beds in the photos look small, but my room had a king bed. My room didn’t have a bright pink or blue theme, but it was still pleasantly decorated and comfortable. If I were to book again I would request a room facing St Stephen’s Green. I bet the view is great! This hotel is a converted townhouse, the rooms are either in the fron or in the back (separates by the main stairwell), and we were in the back. The elevator is located in the very back, and if you’re in a room at the fron you might ask the concierge to bring your bags up for you, because you will have to go up some steps even after taking the elevator. The breakfast was amazing and the staff was great. The hotel uses real keys, so you need to leave it at the desk when you leave. This was only problematic one time, when no one was at the desk upon our return. I’d definitely book here again! The location is really lovely.

Bedroom door would not lock so I had to be moved to another room. The following morning the right hand knob of the shower came off in my hand and I had to use the shower in another room! Disappointing.

Bedroom door would not lock so I had to be moved to another room. The following morning the right hand knob of the shower came off in my hand and I had to use the shower in another room! Disappointing.

Excellent property, great location, good breakfast. No complaints

Excellent property, great location, good breakfast. No complaints

The room was too small for two people more appropriate for one person as was the price.

The room was too small for two people more appropriate for one person as was the price.

Beautiful and homey feel. Needs room and service

Beautiful and homey feel. Needs room and service

Close to Grafton Street, and easy entrance to St. Stephen's Green, right across the street. Bus stops just out front for airport shuttle, tour busses, and city travel. Lunch in the restaurant was okay but not exceptional. Breakfast was FANTASTIC!

Close to Grafton Street, and easy entrance to St. Stephen's Green, right across the street. Bus stops just out front for airport shuttle, tour busses, and city travel. Lunch in the restaurant was okay but not exceptional. Breakfast was FANTASTIC!

The hotel didn’t feel busy, our room was the top floor back of the hotel, looking out to an office block. Cleaners storage room was next to bedroom, a lot of noise and woken early by it. Pigeons outside window from early morning making noise, felt like cleaners and pigeons were staying the night with me! No great interaction with reception staff, it was my 40th birthday but no conversation about my stay and not made feel special.

The hotel didn’t feel busy, our room was the top floor back of the hotel, looking out to an office block. Cleaners storage room was next to bedroom, a lot of noise and woken early by it. Pigeons outside window from early morning making noise, felt like cleaners and pigeons were staying the night with me! No great interaction with reception staff, it was my 40th birthday but no conversation about my stay and not made feel special.

We were allowed an earlier check in as our room was ready. As we were travelling with a two year old this was really convenient. The welcome received was friendly and efficient. Our room (210) was lovely. Nice spacious bed and a pull out bed for the little one which she was very pleased with. The only thing that let the room down was a leaking toilet, which we reported - but nothing was done. With a toddler around it wasn’t ideal and it smelt a little so we had to keep the bathroom door closed. Not great considering the bathroom had no heating so it was pretty chilly in there. Breakfast was nice. Fruit to start with a selection of pastries and a menu to choose from for hot food. Discounted parking in the local shopping centre which is a few minutes walk away.

We were allowed an earlier check in as our room was ready. As we were travelling with a two year old this was really convenient. The welcome received was friendly and efficient. Our room (210) was lovely. Nice spacious bed and a pull out bed for the little one which she was very pleased with. The only thing that let the room down was a leaking toilet, which we reported - but nothing was done. With a toddler around it wasn’t ideal and it smelt a little so we had to keep the bathroom door closed. Not great considering the bathroom had no heating so it was pretty chilly in there. Breakfast was nice. Fruit to start with a selection of pastries and a menu to choose from for hot food. Discounted parking in the local shopping centre which is a few minutes walk away.

Great small hotel, conveniently located just by Grafton Street. Good service, staff really friendly & fantastic food. Note: Rooms above floor 2 access only by stairs incase you have lots of luggage or less mobile.

Great small hotel, conveniently located just by Grafton Street. Good service, staff really friendly & fantastic food. Note: Rooms above floor 2 access only by stairs incase you have lots of luggage or less mobile.

We were there only for one night but was very nice and covenient to reach other destinations

We were there only for one night but was very nice and covenient to reach other destinations

Except for the parking being a little walk away, this is a great place to stay. The staff is wonderful and the restaurant is superb. Reasonable and nice.

Except for the parking being a little walk away, this is a great place to stay. The staff is wonderful and the restaurant is superb. Reasonable and nice.

Staff could be more friendly. Room might be a little noisy

Staff could be more friendly. Room might be a little noisy

The staff were friendly and accommodating. Breakfast was included with our room rate and was excellent. The room was clean but quite small. The bathroom was clean but tired. The hotel was well located on St Stephen's Green close to Grafton St.

The staff were friendly and accommodating. Breakfast was included with our room rate and was excellent. The room was clean but quite small. The bathroom was clean but tired. The hotel was well located on St Stephen's Green close to Grafton St.