We have stayed here many times, and had another terrific vacation. The hotel has done lovely renovations to the cottages post hurricane.

amazing place, minute walk to the best beach on the island. cool bar with good drinks

nothing i did not like.

Location. And size of room.

Top Qualite

We have been there before snd the people were great.

Nothing!!!!!!!

Meals

the view was stunning, clean and comfortable.

Water loss, not enough channels on the tv

wonderful breakfast included polite english/french speaking staff

n/a

Location of the pool and rooms that partly oversee Orient bay/ocean . The rooms/cottage is very spacious. Usage of beach beds a several clubs is great (Coco Beach is great), happily we were in the low season. Sister restaurant Maison Mère has à very nice ambiance (note fine dining concept). Multiple restaurant options

2nd bed does not have netting for muskitos. Beds could be improved with a topper. The room/cottage has neigboughs, if you have noisy neighbour's (like we did one night out of three) you can hear everything. It's quite a steep walk to the beach, I guess not suitable for everybody. Hotel customers do not get a beach bed at the first row (that's reserved for 'paying' customers)

Service with a smile

Potable water problems.

The location and views from our room were incredible. The free breakfast was some of the best food I had all vacation and La Plantation cafe's dinner was amazing. The size of the room was fantastic and perfect for our little one to play around.

We were up at the very top of the property so it was a steep hill to climb to get back to our room. It wasn't too bad and at check in we were escorted up there by the staff in golf carts. I would say the room, though clean and comfortable, was a little run down and could do with a fresh coat of paint.

The breakfast was European in style and lovely. Great view from balcony!

The balcony doors don’t have a way to shut from the outside so bugs were able to get in.

Breakfast and the room

Could have better English TV channels

beautiful hotel and delicious food, very close to the beach

there was an issue with the toilet and I had to change the room but the staff handled it very well. i even got a free upgrade

Pool & dinning area gets a 10. Location a 10 min easy walk to lots of restaurants and the beach. Return walk is great exercise (up hill). Room with a view of the bay

excellent location and lovely rooms and verandas. pool restaurant area was beautiful

bathrooms were very clean but tired and need an upgrade

The view from my balcony was magnificent!

Several things. I have travelled the Caribbean for over 20 years so my point of view is comparative. The front desk was very unfriendly and unhelpful. No welcoming smiles. I stayed in their Superior Room, so paid a premium and had certain expectations as a result. Things that did not work in the room: No outgoing calls, if you want to call local, you have to go to the reception desk and wait. Seems minor, but no pen and paper in the room. I asked for some to be brought to my room and they never delivered. No alarm clock. They said they did not have clocks for the rooms. The TV did not work, had to have staff come and adjust the settings. The microwave blew up on me. The refrigerator looked like it had been thrown down the hillside, it was all banged up! The kitchen cupboards were not clean, food stuck on handles. The sofas were not clean, they were stained. The safe deposit box stopped working so ended up having to wait for a repair person to come to the room to get my things out in order to leave. The shower had a dead bug in it for 2 days! During check out I went over the bill asked about charges for the taxi, I was told both were included (to and from airport), but when I was at the airport and heading to the Gate, the taxi driver approached me and said I had not paid! The person from the hotel was on the phone saying I owed the driver $60.00 even though the front desk person at check out said I had paid. Befuddled and did not have time to argue I paid the driver. Once home there was a charge for the car rental with a 3% surcharge because the con-man car rental guy at the hotel could not get his charge card device to work. Staff said they tried to call me, that is a lie and at check out nothing was said to me about the car rental. I was told he used the hotel's device, so they charged me an extra 3%! SCAM! We argued back and forth to resolve. Besides the view, sadly I cannot say much good about this hotel.

Nice to be staying close to the Orient Beach

looks nice

The hotel offers a nice towel service as well as a good international breakfast

Unfortunately, we were told to not make reservations in advance and we found our selves with the best beach clubs already booked (orient bay is not Caribbean side so we had to organise our own reservations and taxi) at arrival we asked for further information but reception staff is not appropriate and welcoming. luckily we found a taxi driver that helped us.. If we come back, we will go to another place!

I’ve stayed here many times; it’s close to the beach, has great restaurants nearby and a lovely restaurant on the property. The staff are extremely helpful & welcoming

big rooms, close to nice beach, nice breakfast, great wifi

very nice place in Orient Bay National Park ! Next to the Beach , Magnificent View .

Our first stay here. We will definitely be back! We loved the great location near Orient Bay beach and near Grand Case. The staff was very helpful and friendly. Housekeeping did an excellent job and the ladies at the breakfast area were great!

I have no idea what I would do to improve our stay. All was excellent and we are already planning our next trip.

Breakfast is simple but good helpful young people to serve you fresh fruit or cheese plate. Beach five to choice from very helpful beach boys/girls. Room all you need not a lot to the kitchen but lots of good restaurants.

Can’t think of a thing.