Staff were very friendly and accommodating. Man at front desk was lovely and happily helped me when I needed to adjust our reservation. Beds were comfortable. Heat worked well.

I have stayed at this motel at least a dozen times in the last 8 years. I have always stayed in the main part, upstairs, above the office. It's always been a great experience. Sadly, I recommended to friends and we were given the older ground floor rooms. No comparison. The rooms were not clean. Large gap in door allowing draft in. No bedside table in our room. No blanket on bed (just sheets). Bathroom was dirty. I have a feeling this motel has recently changed ownership. Guess I might need to find another Napanee gem.

Staff was very helpful and friendly

Nothing

The staff are so pleasant and accommodating. Stayed 1 night and he joked...oh well will see you again tomorrow. We had no plans to be in the area again...just on a sightseeing drive but lo and behold we found ourselves back in Napanee. By mistake I'd booked a king size online but really wanted 2 beds. He accommodated us which we happy about. This couple is very hardworking. I'm sure the wife has to clean all the rooms herself which is quite a feat. So if you happen to see something that isn't quite perfect, let it pass. Rooms for the most part are very clean where they need to be. The motel is slowly being renovated but definitely serves the purpose of an overnight stay. If I was ever in the area again I would just go back to stay hi and a quick chat even if I wasn't staying. PLUS the price was most reasonable.

close to 401.

charged more because I didn’t book on line, but I thought I had booked snd paid as I sent them my MC number. also, web site said there was breakfast but then there was told no breakfast because of Covid. only juice and coffee. Only English tv station was CTV. microwave and refrigerator available in room, but no coffee machine.

Beds were very comfortable. Check-in was easy and fast. Plenty of parking available. Less than a minute drive from several food options.

We caught an earwig in the bathroom. Curtains were aged and tattered.

The room was lovely and was available at the last minute. The staff was also polite and friendly. Amazing parking spots.

I found my room to be incredibly clean, not even a spec of dust on the usually missed surfaces ( Top of headboard, top of TV, top of mini fridge, or even the lamp shades! ) Every day I returned to find my room as clean as when I first arrived!

The area with the coat rack and ironing board had no lighting making it difficult to see my clothes when ironing.

It's been tough times. The property is just fine but needs some upgrading which I expect will be happening soon.