Great location and helpful staff Rooms were clean and comfortable

Exterior needs upkeep and care. Cleaning and paint seem to be scarce. Breakfast options were limited yet no reduction in price was available.

My lakeside room was modern and the bed was super comfortable. Great shower and loved the Muskoka chair outside facing the lake.

Lots of weeds and long grass and the grounds, lobby, restaurant and common areas could use some tender loving care.

Friendly staff

I was dirty with long grass and cigarettes butts all over the place. I believe the room they gave us was not the same as website.

The 24hr bright light outside our room. tv wouldnt work

My stay was far from satisfactory. Outdoor repairs disrupted our stay so we weren’t able to enjoy our patio during the day, and despite our request for a refund, the hotel refused. The staff, particularly the lady at the front desk, displayed unprofessional and rude behavior, leaving us feeling undervalued. Lack of transparency and consideration for guests' comfort made this experience regrettable. I strongly advise against booking a stay here.

The view of the lake was very nice

A plain omelette with no cheese and brown toast was 13.99 or 14.99. That’s insane. When we arrived for 3pm check in, they were doing maintenance on the water tank and we couldn’t flush the toilet or take a shower or use our jacuzzi for almost 3 hours. Also we couldn’t use the deck that was attached to our king suite because they were rebuilding it. And the guys working on the deck were smoking weed so that was irritating. When I spoke to the manager and he said he would talk to his workers, yet insisted that they weren’t smoking weed. But after he spoke with them we didn’t smell any weed from our porch at all afterwards. The water was brown when it did come back on and our jacuzzi was filled with dirt or whatever was coming out of the pipes when we turned on the water. It was disgusting. I paid 265$ for a king jacuzzi suite and the jacuzzi was barely unusable. The pictures I uploaded are not as severe as what the tub actually looked like after the first time I used it. When we drained it, the amount of dirt that was covering the tub- I was confused and didn’t think to take a picture because I thought maybe i was covered in a lot of dirt. I just couldn’t expect the drains to be that filthy so I assumed it must of been myself which was a little extreme. My boyfriend was trying to clean it and that’s how we realized the dirty was coming from the taps. The manager came and he just said the water was brown because we were on a well, but I lived on a well most of my life and my bath water was never this colour. And then when he noticed the chunks coming out of the taps into the tub he said this has never happened before. When we asked for some kind of refund he said it was out of his hands. We also didn’t have a plug for the jacuzzi or the bathtub/shower and when I asked the managers wife she said she’s get her husband to come by with one but he never did. So we had to make our own plug. The he dirty towel was from washing the dirt from the jacuzzi.

Just a view of lake

Everything very bad .

Staff very friendly, good location.

Grounds very dirty - obviously not yet done the spring cleaning. Garbage in the room left over from previous guests.

Good location close to Algonquin, easy to book.

I've stayed here before in the summer and it was fine, but this time around it was winter. The room's heat had clearly been off, the room was cold, and uncomfortable, it took HOURS to warm up, while we huddled under the covers in a fleece. When I tried to contact the front desk, no one answered, no one was around and my voice message was never answered. When we went to checkout again no one was even on the property. In spite of having a fridge and microwave they do NOT provide glasses, cups, or plates of any kind, not even disposable, let alone a kleenex box.

Did not get the cottage we requested. But still paid almost exact price for a much smaller room. Staff’s response was you can cancel it if you don’t want to stay but where would we go last minute? Atleast if you’re not able to provide the room we requested, don’t charge the same fees.

Clean warm room

There could have been free beer!

The property false advertised for a spa tub fireplace and a bbq. None were functioning or available. We paid extra for these. All our food for the bbq was ruined. It's in the middle of the woods so no restaurants around or open Jan 1st. They lied afterwards and refused to give a refund. They stay was deplorable.

Great owner very friendly upon arrival and for our stay there.

Fabulous location, right next to lake

They seemed rather unprepared to recieve guests

it was quiet. room was clean. owner was very polite.

The water was yellow. jacuzzi room wasn’t worth it, thanks to the water. tv was mounted to the wall cricked.

very quiet and peaceful area

Fireplace don't work. They use lake water for jacuzzi tub. No drinking water . No signs to say not to drink water. No milk . Half the menu not available. Meat lovers omelet was a pogo weiner on the side No butter on the toast. Half the lights don't work. Reception front desk . His name is Norway . Was rude, and playing games while recievi g us and always on his game the whole time . Norway said he worked there 3 months . He had no clue of activities surround us. Cost us 11 dollars for 2 bottles of water . Screen doors are not locked causing them to swing and bang all night long . Worst ignorant place I stayed ever!!!!!

Norway the receptionist ignorance was the worst . Who the hell plays games while receiving customers

Close to Algonquin—nice by the river, staff was friendly and helpful.

Though the room was redecorated and clean it had only one small window which faced the highway and the lighting was harsh. I thought I had booked a lakeside room? Also, the cable didn’t work properly though the staff did get it fixed once.