Room

The Tavern wasn't up to its usual standard; orders got mixed up.

Beautiful grounds, central location, many amenities, dog friendly, great food options, staff very sweet

My room was very quaint, loved the pool! The Tavern restaurant was delicious and bar service was great.

The hot tub was out of service and when checking out I was never asked how the stay was, very transactional not personal.

Room and spa were excellent.

Food at the Tavern did not meet expectations, given the price paid. Also, concierge was not aware that the two restaurants at the Junction were closed so we walked there for nothing

Quiet. So very quiet and not an awkward quiet. Clean. Comfortable. Very comfortable. It was a nice stay and I would definitely recommend it and stay again. The room was spacious. The bed was large (king) and comfortable. Was updated with nice touches. And did I mention how quiet it was there. Peaceful.

Only saw staff at the main building/ desk. No one was around. Ice machine was broken but didn’t want to go at night down to the main building to tell staff.

the bed was good

signage was terrible, info about breakfast was scarce or non-existent, only one restaurant open for breakfast and they required a 20 minute wait with empty table because they had only one waitress. Ohj, but they had two hostesses. Dumb or dumber. Very disappointed.

Wait staff was excellent. Hotel staff was excellent. we were in room 203 - recommend a reading lamp of some sort be placed by the two sitting chairs for reading. Otherwise the room and location was great. We had dinner on the patio. Very windy and cold. The roof should have been closed to cut down the wind; and perhaps some tall gas space heaters. Had salmon which was cooked way too much. Otherwise, we loved the resort and will be back next time for a longer stay. John McCann

See last question

the staff was polite.

the sound of a generator made the head board hum and vibrate loudly making it impossible to relax or sleep. wWe were moved to a room across the hall. another generator noise behind the bed but less so.

Person that checked us in seemed like she did not want to be there and had somewhere else to be! She was a bit snippy with me!

nice setting and view, large room

a bit worn and tired. not nearly as attractive as the photos make it appear. very short staff, so difficult getting in touch with restaurant and no room service.

very nice and well kept

the hot tub was always full of people making it hard to enjoy

Beautiful resort. Lots to do. Great restaurant

Breakfast was good, home fries were delicious!

Fitness center had a lot of machines and not much room to move around.

Breakfast was good, partner was very happy with breakfast

Plants around the premises were not cleaned and cut down for winter

Location was chosen specifically because of its proximity to friends who reside in the area. Onsite pub dining was a plus. Breakfast was nicely served hearty fare. Site computers were not properly functioning on departure; as promised, as soon as systems were up and running we were billed. A computer generated erroneous double charge was immediately rectified with a quick phone call to The Essex. Staff was pleasant and helpful at all times. Room was standard. Bed comfortable.

n/a

Location and the hotel is beautiful

Didn it like the breakfast at all !

location and comfort of rooms

I booked a hotel for one night (family room) and wanted to prolong our stay for one more night. The receptionist said it was impossible because there are no rooms available at this time. When I said that I can see through other booking systems such as booking, expedia etc. the same type of room was available she still said NO it's not, but she can give us a suite. I booked through the booking system for another night in the same room ( she even mentioned that now she's not sure if we could stay in the same room for the next night). I just left and came back in the morning to speak with another receptionist which wasn't so nice but the job was done. never again will stay in this hotel it was a huge mistake that costs more than $500 for 2 nights and it was a nightmare. If just I would know before....