I Love the location of the Hotel. The room was Great, the bathroom was outdated, But It All worked for my Family.

Ubicación y atención en el desayuno

Habitaciones con olor a humedad , y poca atención al huésped en el check

This was the nastiest hotel I’ve ever stayed at. It gave gutter butt run down motel 6 vibes. If I were a prostitute I wouldn’t even sell ass in this hotel. It’s that gross. The ceilings had cracks in it. The paint was peeling in the bathroom and the phone didn’t even work.

The cleanliness… and got the nerve to charge almost $300 for 1 night. THE NERVE. It was so nasty I swear the room had bed bugs. I didn’t even want to take my damn shoes off or put my things on the ground. I had to sleep on top of the covers and use my travel pillow. It was absolutely unacceptable. The staff did nothing but say oh sorry:

la ubicacion esta perfecta

el ascensor esta ya muy antigua

La ubicacion e instalaciones

Location

The staff was rude and unprofessional ! They projected the it’s not my problem so deal with it !

I liked the location as the hotel is located within walking distance to several stores and Bayside Market. The hotel rooms were of nice size.

The hotel was extremely dated and in immediate need of upgrades. The rooms were dated with old furniture. The bathroom was in definite need of some TLC. The shower had black areas in the tile and corners of shower wall and tub. The area around the toilet was not the best either. The toilet was extremely close to the sink with no sink space at all. Everything about the room screamed I dont want to sit here or bathe here. The beds were comfortable but there was trash such old coffee lids left on the floor between the bed & night stand from previous guests. The power outlets in the room were also very dated and did not work. I cannot remember the last time I stayed in a hotel where you can actually unplug the lamps and etc in the room. The elevators were also extremely small and ended up not working and we had to take the stairs from the 8th floor. Which at several times was a major inconvenience and just not possible because we had my elderly mother with who is not able to walk stairs at all. We ended up having to wait up to 15 mins or more for an elevator. Overall the hotel really needs to be upgraded especially for the amount of money we paid just for one night. Almost $400 for one night is a lot for such substandard facilities. On top of that, because we booked through booking.com we did not receive the drink allowance or ticket for the "on site restaurant". Which honestly for what we paid vs what we had to endure, we definitely should have received some type accommodations. Would my family and stay here again on our next trip to Miami...absolutely not!

Location to the port

The room had a strange stinky smell, it felt wet inside the room. The caulking around the tub was gross, cracks in the drywall, the kitchen light didn’t work, the carpet was dirty, our pillow cases were dirty as they still had makeup on them presumably from the guest prior. And the breakfast that was “free” was not good. Very limited options.