The Great Rivers, Ascend Hotel Collection
![Property building](https://vr-thumbs.vacationrenter.com/480/booking/188139/6eed02.jpg)
![Property building](https://vr-thumbs.vacationrenter.com/480/booking/188139/b22935.jpg)
![Property building](https://vr-thumbs.vacationrenter.com/480/booking/188139/aab2e3.jpg)
![Lobby or reception](https://vr-thumbs.vacationrenter.com/480/booking/188139/6535e1.jpg)
![Lobby or reception](https://vr-thumbs.vacationrenter.com/480/booking/188139/113491.jpg)
Hotel en Alton
Hotel de 3 estrellas
Razones para reservar
Cancelación gratuitaReembolso íntegro si cambias de opinión
Ideal para mascotasTrae a todos tus amigos y familia, incluso a los peludos
Incluye lo esencialPiscina, Se aceptan mascotas, Cocina o cocina pequeña y más
Sobre este hotel
The Great Rivers, Ascend Hotel Collection
The Great Rivers, Ascend Hotel Collection dispone de centro de fitness, salón de uso común, restaurante y bar en Alton. Este hotel de 3 estrellas tiene wifi gratis, recepción 24 horas y cajero automático.
Servicios
Piscina
Aire acondicionado
Se aceptan mascotas
Cocina o cocina pequeña
Internet/WiFi
Se permite fumar
Lavandería
TV
Accesible para sillas de ruedas
Gimnasio o centro de fitness
Mapa de Alton
Habitaciones Disponibles
King Room - Non Smoking
1 Cama king size
Capacidad para alojar 2
Serás dirigido a Booking.com para consultar disponibilidad y precios.
Quadruple Room with Two Queen Beds - Non Smoking
2 Cama tamaño queen
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
Quadruple Room with Two Queen Beds with Bathtub - Non Smoking
2 Cama tamaño queen
Capacidad para alojar 4
Serás dirigido a Booking.com para consultar disponibilidad y precios.
King Room - Disability Access/Non Smoking
1 Cama king size
Capacidad para alojar 2
Serás dirigido a Booking.com para consultar disponibilidad y precios.
King Room with Sofa - Non Smoking
1 Cama king size
Capacidad para alojar 2
Serás dirigido a Booking.com para consultar disponibilidad y precios.
€€€€
Valoraciones y reseñas
5.0 / 10.0
Air conditioner extremely loud. Hard to sleep with all of the noise from the ac
8.0 / 10.0
good and cleanliness
shower water pressure very low and took a long time to rinse.
1.0 / 10.0
The toilet wouldn’t flush properly
The sink wouldn’t drain
The shower had barely any hot water and no water pressure
The bathroom floors were filthy
5.0 / 10.0
the atrium was nice.
I was supposed to have a room overlooking the atrium. I was in a corner room and my view overlooked the entrance and outside. I also had no hot water. bartender in restaurant was very rude. also, the tv remote was sticky and absolutely disgusting. I had to use Lysol wipes to clean it before I was comfortable handling it.
10.0 / 10.0
pool
n/a
3.0 / 10.0
Didn't get the room I reserved.
7.0 / 10.0
Great
7.0 / 10.0
Location was convenient for what we were there for.
The hotel is very noisy you can hear people in other rooms. The lobby was extremely hot and humid.
9.0 / 10.0
Breakfast was great.
10.0 / 10.0
Beautiful facility. The breakfast was outstanding with a large selection. It was a great stay.
No complaints. Everything was clean. The bed was very comfortable and the quietness made for a great sleep.
4.0 / 10.0
Staff was accommodating to my booking i booked the 15th-17th however the drive got started late. I talked to mary and explained to her that i was arriving later into the early saturday morning ( i did not know she was going to edit the dates) removing friday. but when the dates were changed i don't know she didn't have the 17th on there. That was not presented to me until the cleaning service lady, knocked on the door to clean the room as she probably was told too and we told her our check out was the 17th so she went and got the lady at the front not sure who it was it was the morning of the 16th around 11. but she fixed the dates and all was well.
Continung on to the day of check out. Sunday the 17th, at around 10:06am cleaning services entered our room and said " cleaning services, will you be checking out at 11 or extending your stay" first of that's rude and impatient i've never stayed at a room like that. where the cleaning services can just enter the room without knocking and asking if we were going to check out, when we still had a whole hour to check out. Overall the stay would have been cool but that saturday morning and sunday morning put a sour taste in my mouth. I can say I will not be staying at the hotel ever again and I would love to tell this to a higher up so they know how their staff acts to paying guests. My booking was clear as day, 15th-17th and yes i didn't get there the 15th but i called 3 times and talked to mary 2 times and paige the 3rd time and checked in with paige, to keep them updated on arrival time and apologize for the inconvenience and late arrival but the stay was still suppose to be as is from the 16th to the 17th i did not know she was taking the 15th off but i am thankful for it. just wish there was so clarification on saturday at 2:40am when we checked in go reduce confusion at 11 when room services was trying to clean and sunday was just very unprofessional and impatient.
Side note: tube in room 112 was having a hard time draining out.
8.0 / 10.0
the hotel is a very nice layout. big open concept. a bar and grill with slot machines inside. also nice pool. beds very comfortable
the smell of chlorine is very overwhelming. we didn’t swim during our stay so that was kind of off putting. also didn’t like that we requested an extra pillow but was told they were out. did not like that the shower does not have any shelves. had to sit everything on the floor. room telephone did not work. hotel room was also very dark. not a lot of light
8.0 / 10.0
clean and restaurant
safe no batteries and not bolted down
7.0 / 10.0
The biscuits were like rocks literally I couldn't stab them with a fork I couldn't even cut them with a knife Sausage links were like jerky I could tell they were warmed up from the day before
Well for starters my door to my room didn't close all the way for the 1st half day I was there I didn't notice until I pushed on the door and it came open. Worst shower head in the world only spit water. Only one ice machine worked in the whole building
5.0 / 10.0
Staff as nice and professional
Kind of dark and if air was not running. Room had a smell
10.0 / 10.0
Thermostat was broken and mtce fixed it the next day...very happy with that. Room was big, comfy. Breakfast is excellent and glad its back!
1.0 / 10.0
Paid for my reservation through booking.com then when I got to the hotel to check in they charged my credit card again. So I was double charged by the hotel for the room. Contacted Hotel to receive help on the issue. They refused to help.
9.0 / 10.0
disappointed with the breakfast
10.0 / 10.0
I enjoyed it all
Nothing
7.0 / 10.0
Our room was on first floor so was convenient having our dog with us. Enjoyed having a pool side room.
Food in the restaurant was good. Moderately priced.
The selection of tv stations was good.
The bathroom needs a exhaust fan. The internet was a little slow. Liked the concept of grab and breakfast but would have been nice if cereal had been offered.
The cost of the room was pretty pricey for the area.Would have been nice to have a hot tub.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Alton?
El precio medio de un alquiler en Alton es 138 € por noche. Este alquiler es 56 € más barato que la media.
¿Este hotel incluye aparcamiento?
The Great Rivers, Ascend Hotel Collection no cuenta con aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, The Great Rivers, Ascend Hotel Collection cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿The Great Rivers, Ascend Hotel Collection admite mascotas?
¡Sí! Este hotel admite mascotas. Para más información, recomendamos contactar con el proveedor de la reserva sobre las políticas de animales.
¿Qué comodidades están disponibles en The Great Rivers, Ascend Hotel Collection?
Hemos encontrado 10 comodidades para este alquiler. Esto incluye piscina, aire acondicionado, se aceptan mascotas, cocina o cocina pequeña y internet/wifi.