i had a severe allergic reaction from the dust mites in the bedding

We had a handicap accessible room and they met All my needs and requests. Room was spacious. Breakfast was included in our stay and it was great. The staff was on top of everything! We will be return customers.

The very last night, a party with kids arrived and allowed them to run up and down the halls and bang doors for almost 2 hours.

Breakfast was ok. Coffee was awful

Couldn’t get waited on at breakfast , coffee was awful , waited too long to be seated. Took 20 minutes to get a ticket so we could pay . My friend stays here often and recommended this place . He was very disappointed . So am I .

It was beautiful. The room was large. After traveling all day it is always nice to have a restaurant on site.

location

lot of collage kids

We were at a fundraiser in the convention center that is attached - it was nice to just walk back to our room

We had a deaf-accessible room for me (hard of hearing with double hearing aids) but the doorbell to flash lights so I know someone is at the door and I won’t hear a knock didn’t work at all. It’s important to give me accessibility that actually works instead of being more annoying by not working than not having it at all

The hotel was beautiful. My room was very clean and check-in was fast and easy.

No fridge in room. No coffee available in lobby. I usually stay in Holiday Inns and expect a fridge and a place to get more than a k-cup serving of coffee in the morning. Also, I tried to take a shower but after waiting over 5 minutes, the water from the tub faucet was still lukewarm. My friends who stayed in a room 2 doors down had a fridge; my other friends requested one and it was delivered to the room. As I only needed a place to sleep and had to travel at 4 a.m., I did not want to ask for these things. None of my complaints have anything to do with the staff--and the price of the room was quite reasonable, but if I stay in another Holiday Inn, I will be sure to ask about a fridge, whether coffee is available, and I will check on arrival to make sure there is hot water!

Location was great

property was very outdated. the staff at the front desk were rude. old and dreary

The staff was friendly and our family enjoyed our stay there and loved being able to swim!

The cost of the breakfast went up

After staying there last year we liked the courtyard. very spacious and enjoyable. We enjoyed the bar and the breakfast last year.

The hotel seemed shabby and tired looking. There was a hole in the lampshade, bed side lamp wouldn’t work. It wasn’t really that clean looking. The staff seemed tired. Perhaps the hotel is catering to students, student teams and other groups looking for accommodations. The property is out of the way from highway 65 so travellers need a good reason to go there for just an overnight stay.

conveniently located, nice lounge, very clean

no breakfast included. ran out of wine in the lounge. only one bartender while hosting volleyball, soccer and baseball parents for the weekend

beautiful interior

would have liked free breakfast and coffee available 24/7

the property is gorgeous! the staff was so attentive!

honestly nothing

The room was great, staff was excellent, the breakfast was great