Location was very good. Nice and clean.

The Wi-Fi was not a secure site. Never have I stayed at a hotel that didn’t have a secure WiFi. The staffs Wi-Fi was secure but not guests???

Friendly and efficient staff. Easy parking, close to venue

A little pricey but its a resort area in summer.

location was great. clean and staff was friendly.

place was clean and staff was friendly and accommodating.

would have liked a bigger breakfast option

This is our 3rd year staying here. We love the cozy home-like vibes Fireside has to offer -from the front lobby area, to the pool/hot tub and the rooms. Never once had bad experience or a dirty room (which is a major plus in my eyes). Staff is always welcoming and friendly, it makes you feel like family. It's approximately 6miles or 15 minutes from Gunstock mountain, the main reason for our winter trip. We look forward to coming back in the winter of 23/24 for annual snowboarding/tubing/snowmobiling adventures.

Wish the exhaust fans in bathrooms works either automatically or with a switch

Not one thing !!! Beds are like laying on asphalt,there's a midnight curfew that was unknown to us wait for 20 mins in the snow an cold to get in building for the lady to be rude that we were tryn to get in didn't ask for room # till we were already thru the doors an your are not allowed to talk she chased us down to tell us that ....I do not recommend at all it's like stayn at a motel 6 but expensive

This is my 4th stay here and it is always so enjoyable. The room are nice and spacious. The staff is the nicest I have encountered and all local from New Hampshire which is useful as they can answer your questions when you're looking for something. The pool is really nice and large unlike other hotels around, same thing for the Jacuzzi which fits 10+ people. Only downside... The breakfast used to be really good and since COVID it's only a grab and go but with many options though. Please Bring back your real breakfast!! Others still have it and it makes a difference but it's not a deal breaker

Breakfast though the grab and go options were plenty!

Staff was so friendly and helpful. Rooms were very clean and the bed was one of the more comfortable beds I've stayed in! The grab n go breakfast was a nice bonus too. We did not partake in the Jacuzzi but it looked lovely (pool too!). Nice big tv in room.

Rooms and decor are outdated and tired. More counter space in bathroom would be great. There's also not a regular cleaning service. You call if you need something. Lastly, a few pieces of fruit would be great to add to the breakfast!

clean friendly staff

slider a bit drafty

The pool was good and the hours were better than most, staying open later. It was a good location. The large restaurant and bagel/coffee shop across the street were very good and convenient.

The breakfast was all processed foods, I didn't feel comfortable eating any of the options while trying to eat healthily. I decide to give my toddler the food that I had brought for him over what was available. The bed was really hard, by the second night I couldn't wait to go home to get a good night's sleep. Most of ths staff I encountered was very friendly, but I did overhear one staffer complaining about me and my toddler to another because he knocked over a stack of towels and I tried putting them back. But they were obviously not nicely rolled as they had been. I had hoped the lobby would have been a place to lounge ( by the "Fireside") but it's not really a place to spend more than 5 minutes. The pool was good and the hours were better than most, staying open later. It was a good location. The large restaurant and bagel/coffee shop across the street were very good and convenient.

Bed headboards had not been dusted but otherwise was very clean. Let the desk person know that some of the hand sanitizer stations were empty. He thanked us.

good amenities, location was great, brilliant information on the area, what to do and their location.

all good