Very trendy!

Tuesday early morning, we were awoken by trash pick up. Now normally this would not bother me, however this was early in the morning right before 5am!!! If you don’t want to be woken up by this, do not book a room that overlooks the hotel parking lot!!

People were very friendly

The room smelt of cigarette smoke, the a/c had issues and the breakfast bar was poorly stocked

Comfortable. Nice decor.

No breakfast. Seems strange for a nice hotel like this not to offer a decent breakfast. Unfortunately there were no local cafes offering breakfast in the nearby neighbourhood. Also, ridiculously loud air con unit In The room

I liked so much the comfort that the room offered us . It had all the conditions. The staff were nice.

I didn’t have a thing that I didn’t like. Sometimes the Wi-Fi signal was a little bit slow and the phone did not connect.

‏i enjoyed my stay i like everything friendly stuff

Nothing

Lovely modern hotel nice bar/ restaurant area, the food was lovely and they had a good happy hour too

Outside deck with fireplace

It was all great! Staff was super

Location

It didn’t have a pool or breakfast

Very modern. Loved the decor. Parking is convenient. The staff was great. The bed was very comfortable.

good location, clean rooms, $15 credit, accessibility to public transport,

I really liked the game room! It was super fun to go and play some pool after work. The bed in the room was very comfortable, and everything was very clean.

I thought it was a little far at times, but there's plenty of convenient public transport nearby!

Quiet hotel with views of the courtyard and hills in the distance. I liked being able to open the window. $15 credit for drinks and snacks was novel.

We were allowed to store luggage securely before check in. Very helpful. We enjoyed a yummy dinner on the beautiful patio that felt like a stylish outdoor living room. Comfortable room. Right near city hall.

The hotel has a game room and they serve amenities at the lobby. It's a fun hotel overall!

I love the location and ease of checking in and parking

Our room was not as clean as I wished and the paint in the bathroom was all peeling off

Beds were very comfortable, staff was friendly.

I like my room is pretty cool, however, I was unable to set the thermostat below 65. Also, I noticed the day we were leaving that there were pee stains around the base of the toilet.

Comfy bed, kind staff

Room had a weird smell

I liked the location and the restaurant.

I stayed 5 nights so I did need to get my room cleaned and trash taken out. You have to request housekeeping and then all they do is bring more towels. They do not make the beds or take trash out. They do not clean the bathroom either or replace used cups.

overall would probably stay again 1) looks recently renovated - quirky/modern design 2) good location near transport 3) quiet 4) some nice amenities.

1) I don’t say this lightly, but one of the staff was the rudest I’ve ever experienced in a hotel (young woman, blonde/light hair, nose ring). she interrupted and spoke over me, and, I heard her complaining about other guests to other guests! I did not feel comfortable speaking with her and it appeared neither did the other staff 2) check in is late, 4pm, and this is rigidly enforced by staff who will not check to see if your room is actually ready before this time. acknowledging check out is late, it would probably be preferable to shift checkin/checkout to more standard hours 3) the shower doesn’t work well and the door to the bathroom doesn’t close all the way 4) the ‘garden view’ room is a little misleading as it overlooks a concrete patio.

We chose Hotel Zags for the location, close to my son's apartment. Three adults stayed here in 2 rooms for 6 nights. We really enjoyed the outdoor seating area and the games room with the pool table, etc. There are lots of dining options nearby. They have an area in the lobby with snacks available at all hours, and fridges in the rooms. Beds were very comfortable. We would stay here again.

We originally wanted a hotel with a pool or hot tub, which this didn't have. But the location suited us. Breakfast was not included on site.

nice location and friendly staff

Getting to the airport for an early morning flight is problematic.