Night staff was outstanding, not only available for anything asked, but extremely helpful. He was actually the reason I chose the Comfort Inn in Lehi

Nothing

close to Highway and restaurants.

nice location, clean

nothing

The place looked like it was either brand new, or freshly rehabbed. Everything was in excellent shape and spotlessly clean.

Good breakfast very friendly staff

The bathroom installation was horrible. When someone was taking a shower the water spreads all over the bathroom I informed the reception but they gave me towels because there were no more rooms available

Location is great

Beds were terribly hard and uncomfortable. Hotel obby had very noticeable smell.

Proximity to Thanksgiving Point

I just can’t get over the FILTHY sheets and blanket we had to change OURSELVES upon arrival! Door handles, curtains, wall, floors, carpets all filthy!! Absolutely unacceptable and the front desk attendant did not care about the filth at all… she was used to it she said! Another front desk staff member told me “I don’t know how to do that sh&t” when I asked him to print a email for me!! The entire staff acted like doing their job was a terrible inconvenience for them!! There is no excuse for filth like this!

Liked the pool, friendly staff, comfortable bed

Breakfast at this location was ok. We stayed for 5 days so options got a bit old— would have liked to see link sausage instead of bacon a few times.

I booked for seven nights, but I only stayed one night, about 8pm the next night, I quit the room because the smell of the room made it difficult for me to stay, and what's worse, they charged my money for seven days

Food was ok. Location was close to family

Hot tub was broken.. desk guy said it would be 4days Desk guy said ice mach was also broken. The worst was you could NOT shut the black out curtains.3foot open... Fixed out couldn't bring to center... Parking lot lights made it like daytime

Reger ro the complaint filed with corporate. Reference my confirmation number.

Turned me away at 1130 pm regardless of booked room and non refundable terms. Told me at check in no rooms avail due to flood. Could have called me hours earlier. The Manager 1) Could have helped book other accommodations elsewhere. Could have arranged a credit or compensation for the huge incontinence. Took two reps and over an hour of phone calls to file complaint AND have compensation awarded next day.