When I went to check in the hotel could not use by booking number to confirm by reservation. I am expecting a full refund from booking.com

Booking customer service and the Microtel hotel coul not resolve the booking confirmation problem

Elevator did not work, carrying luggage to second floor was huge disappointed with my disability. Asked for extra pillows- front desk person said he would bring a couple to room- never happened. No orange juice from dispenser. The biscuits and gravy was powder. No waffle maker even. Breakfast matched the rest of the hotel- gross...not even fruit was offered. The place was dirty and needa a complete make over! Dated bathroom and shower head leaked.

Nothing, I won't stay at any Microhotel again

Everything

Nothing

I like the location, and usually enjoy stay.

There weren't any wash rags, or enough towels, and the guy on shift was very rude. The room also smelled like cigarettes, which I did mention to the staff, who stated he'll make note.

very outdated , bad breakfast choices .

pet friendly

all was good

Free parking?

Checked in and got to the room, immediately noticed ants all over the bathroom. I had seen someone say that in previous reviews but I chose to ignore it ( regretfully ) The phone then rings and I’m told I have to come back downstairs with my ID again ( already was taken and copied previously ) I go down and the receptionist tells me that she gave me someone else’s room by mistake because our names sounded similar.. even though, you know she had my ID. she then makes me and this guy who now thinks I took his room stand there for 10 minutes while she tries to find my booking. I booked this cause it was cheap. it’s cheap because the facilities are shocking. I wasn’t expecting anything amazing, but no ants inside your rooms should be a basic. also it’s really loud there, between the tv’s all night and the other guests *bonding* I recommend paying a little extra and getting somewhere better.

nothing

everything to the bed not being clean to the outlets not working