Very nice property. Very friendly and accommodating staff. The QR codes /text message links made paying & tipping a seamless process.

The price of parking was high. The service at the sports bar was not good. My husband was not acknowledged at the bar to order drinks for a long time. We were told our food order was placed but after waiting a while and questioning it we were told we wouldn’t be able to get food. However, I do believe it was after kitchen hours.

The room was very roomy, the full side refrigerator was a nice surprise. The microwave was a huge plus specially when traveling with kids. The family also loved the breakfast. It had a good selection of different options. I also want to congratulate the staff. Everyone was very nice and helpful. It's so refreshing to experience.

The only thing i would say is maybe a few extra blankets and towels in the room and also a big raise to your staff.

Muito bom

Gostei da acomodação

All was well & good 👍. We'll be back.

There was nothing that we both didn't like.

The staff! Everyone was so very friendly and attentive. In every interaction, we were made to feel like we were special guests.

The bed/mattress was a bit uncomfortable. But the room overall was such a nice room.

LOCATION, LOCATION, LOCATION!!!!! My family and I really loved the location of the Residence Inn, you're right smacked dead in the middle of the Inner Habor and plenty of restaurants, such as Hooters, Shake Shack, Chic Filet, Cheesecake Factory, Phillips, Hardrock cafe, etc. Breakfast was decent. The Inner Habor is really huge. Be sure to check out both sides of the Inner Habor. It's a really huge Habor with two sides. One side where it's McCormick and Schmick's and Chris Ruth's Restaurant. On this end it is beautiful and very quiet and peaceful. It's located on the Pier 4 and Pier 5 side. We didn't even know this end existed. Stumbled on this end because we were walking around. It's more on the side of Phillip's Restaurant. The other side is more of a busy side where all the other restaurants and paddle boats are located. It was hard to make a decision between Staybridge suites and Residence inn. Staybridge suites had a high ratings and reviews said that this hotel was very clean, great breakfast and also close to the Inner Habor. They didn't really like the area. Residence inn reviews was okay. People said it was dirty and not clean very well, and that valet parking was too expensive. Reviews said that people liked how close it was to the Inner Harbor and all the restaurants. I wanted to stay at the Stabridge Suites but my brother wanted to stay at Residence inn. In the end, we went with the Residence inn because of the location. But next time, I will go with the Staybridge because of the cleanliness of the hotel and besides it's also close to the Inner Harbor but not as close as the Residence inn. In my honest opinion, for some reason it feels like the Residence inn still is little bit more closer to the Inner harbor and all of the restaurants though. When you come out of the Residence Inn just make a left and walk down and you start to see all the action.

Hotel is very old, needs update. My room wasn't cleaned very well. Dirty sheets and pillowcases. One of our sheets had what looked like to be dried blood on them. I called down to the front desk and told them that I needed clean sheets because I found blood on one of the sheets and was told to take a pic of it and that someone would bring me more clean sheets. Well, they did and they were all pretty much stained and dirty except for one. Later on, I did show the front desk staff the pic and she said " that's very interesting and that it didn't look like blood". I told her that it was definitely a blood stain. Luckily, I believe it was the manager who was there with her at the time, who gave me a $50 refund. 'Very disgusting. Refrigerator not cleaned very well. Spots, fingerprints all on the outside of the fridge. Couch is old and was dirty. Carpet was also dirty. Mildew smell and kinda felt a damp feeling. Do better RI!!! Another issue, really not the hotel fault. Safety issues: The hotel is on located on the decent side, right next to Dunkin Donuts, and some other restaurants but across the street there is a seven eleven and Royal Farms where a lot of homeless people and drug addicts hang out, so be aware of all the shenanigans that goes on all times of the day. It wasn't really a big deal for me and my family because we are from the DMV area but haven't visited Charm City in years but want you all to be safe. What we did was, when the addicts were chase away by the police and disappeared that's when we would run over the seven eleven or royal farms purchase our stuff and then run back over to the hotel. When police would leave after being there for a while, then suddenly out of nowhere a whole bunch of them would return again. Also, valet parking is very expensive $45 per day and annoying incident fees for $150. Please let me say, that I'm not making fun of anyone but just want you all to be safe.

Attractive looking facility, the luxury of the bar, restaurant, & complimentary breakfast.

Parking rates are expensive.

Super lokacija. Ljubazno osoblje i sve čisto.