The price was good

We stayed for two days and they advised daily housekeeping we didn’t get clean towels. The 3-11pm desk work on Saturday wasn’t very friendly

It was a nice location and the rooms were very clean and beds were comfortable. The staff was very friendly!

Attached to the convention center. Lobby restaurant service was very good and friendly.

Furniture was very beat up. Whole on our room door. Stained carpet. Ants in the bathroom. Toilet wouldn’t stop flushing asked for help and she said just lift up the handle. I had 2 separate bookings and called ahead to ask if we didn’t have to switch rooms. They said I could. Then when we got there, they made us switch rooms. I also booked a king bed, we got 2 queens. Maid service we didn’t receive, when I asked, they said we had to stay for 3 nights to get service. There was no note anywhere about this.

I was greeted by a very nice woman behind the counter. She was friendly and helpful. 10 out of 10 for staff.

The lock did not work. I had to call help to open the door. The bathroom was not clean at all, somebody’s hair over the drain and tub with soap leftover and dirty shower curtain. Initially I did not check the bathroom as I checked in and left. When I came back and wanted to relax and take shower I had to call help desk. A very nice man Willy cleaned the tub and collected hair to show to the supervisor. The ceiling had crack. There was a very loud noise from the wall like AC pipe or vent pipe not working properly. I could not sleep, this noise woke me up several times at night.

No complimentary morning coffee outside of the room

Location

location and cleanliness

no continental breakfast

quiet

mold in tub soap tray and no continental breakfast