location, restaurant and staff

there was a slime looking slug thing in our bathroom, vents were dirty and a chip in the bottom of the tub

Easy access to elevators and pool. Beds were comfortable.

Towels - were very stiff and scratchy

Shower did not work in room 231.

There was no breakfast or lunch although it is advertised. There was no room service friday, saturday or sunday. Had to use old towels and no room cleaning.

There was a wedding party staying there and they stayed up til 2:00 am making noise and knocking on doors in the hallways.

The hotel is located very close to central Burnsville, close to shops and restaurants in a very nice, quiet and secure area. The staff was helpful. The restaurant is really nice with lots of options and just slightly higher than average price.

The A/C and heater unit was very noisy that I couldn't sleep at night. The microwave and fridge was in the bathroom, which makes me question their cleanliness. I wish the hotel had clearer instructions on how to turn on the showerheads, as it took me a while to open them. The free breakfast included with our stay was only a few tiny pastries, that's it. Any thing else would cost extra.

The location was great, close to restaurants and my destination, staff was friendly and the room was clean and comfy

The restaurant on site was only open very limited hours

Housekeeping failed to clean our room #322 after the first night's stay. After we returned from site seeing on day 2, the room was filthy and no linens had been changed or supplied. We complained to the front desk. It was after 7PM and nothing could be done to clean our room. This was a terrible way to represent your hotel. The 2nd night of our stay should be complimentary due to this mistake and lack of attention.

Housekeeping needs to get their act together.

Our rooms were next to party rooms that is very noisy and have hard time sleep.

great location and clean

n/a

Na

Na

We have stayed here 4 times now. It's a really nice hotel.

Wish Morgan's the restaurant in the hotel was open for breakfast. They always had the best breakfast.

Staff was friendly and helpful. Room was clean and comfortable.

Restaurant was a little fancy for kids (no ketchup for the burgers).

location it was clean

the price

Everything is pretty and clean and you soak into the bed

Nothing realy

I liked the room and location

that there wasn’t continental breakfast and the restaurant wasn’t open during the day