Excellent location to everything. Within walking distance to stores and restaurants. Great buffet style breakfast selection every day. Wonderful, well kept pools.

Staff were rude. Asked housekeeping multiple times throughout the day for towels and bath cloths and did not get them until that night after being told “we’ll let housekeeping know” repeatedly. Beds were VERY uncomfortable.

Breakfast

Front desk employees

La hubicacion y el desayuno estaba bien aparte de las piscinas

Que la limpieza del cuarto uno la tiene que solicitar si no ellos no te limpian el cuarto

Close to the beach…!

Very rude stuff at the front desk, not very helpful , does not know what she is doing. Can’t request check in early, take approximately 45 mins to process check in. Bed room lack of toiletries, no shampoo, conditioner, body’s wash, the container were almost empty. Poorly made bed. Towels were smelling.

Ein großartiges Hotel am Pensacola Beach. Saubere und komfortable Zimmer. Sehr freundliches und hilfsbereites Personal. Ein gutes Frühstück. Die Lage zum Strand ist ein exzellent. Zwischen all den Hotelburgen dort, ist dieses Hotel eine echt gute Empfehlung.

Nichts

Location, breakfast.

Thermostats with AI kept turning off when we’re gone so we would come back to a swamp

what I like about the property was that it was convenient to the beach, two pools, bar, daily coffee, free breakfast (7-10). Also breakfast is changed up each day. Not good for sensory sensitivity people or neurodivergent people. You might be able to request something as I saw someone request scrambled eggs and they received it. complimentary water bottle. Most of the staff was friendly and answered any questions I had. Lots of pets on the particular weekend I was there. Right next door to a small arcade which was very convenient but the arcade closes early. The hotel lobby stays clean and dry which is nice especially for those back and forth to the pool and beach. There was an henna artist there in the lobby. Ramp to haul a cooler or wagon to the beach. the outdoor sitting area did not have umbrellas so those seats get very hot. There were a few hammocks and tall chairs to look over at the beach view. So nice to receive a rose on Mother’s Day.

What I did not like about the property was the extra charge of $117 at check out. Actually they tried to charge that extra behind my back but I used a card that was specifically funded for the hotel only. So an employee came to me while we were packing up the vehicle and said front desk needs me. I used booking to book so I was under the assumption that my payment of 1168.34 for two queen inland room was the absolute. Another thing I did not like was the unfriendly staff member who worked the weekend I was there she Did not want to give me my towel card even though the supposedly policy is to trade card for beach/pool towels then trade back when returning them. The fact that the same employee was so friendly and upbeat with only a certain race but would not even say a word or smile to others. It is the society we live in unfortunately.

Gute Lage, Balkon mit Golfblick